Post Job Free

Resume

Sign in

Practice Manager

Location:
Albany, NY
Posted:
January 19, 2021

Contact this candidate

Resume:

Bernard Vennero

** ******* ***.

Whitesboro, NY *3492

315-***-****

Experience

Practice Manager

January 2020-Present Bassett Healthcare Center, Clinton, NY

Oversee operation of four Health Clinics in the Western Region including direct supervision of staff and collaboration with providers.

Ensure excellent provider, patient, and staff relations.

Manage metrics and best practices, optimize revenue, manage expenses, develop and execute annual operating plan goals.

Responsible for service expansion and program development and growth, quality improvement, enforcing compliance standards, and developing systems to maximize patient access and satisfaction, staff/provider efficiency in the assigned practice(s).

Responsible for performance improvement, staff selection, scheduling, and staff development activities.

Participate in multidisciplinary team to plan, implement, and facilitate programs in the delivery of subspecialty care, with affiliated institutions and non-Bassett referring providers.

Budget preparations, financial analysis, performance improvement, staff supervision and serving as the primary back-up in Supervisors absence.

Director of Admissions and Marketing

June 2019- September 2019 Utica Rehabilitation & Nursing Center Utica, NY

Directly overseeing all admissions and discharges for the facility.

Complete all prior authorizations and re-authorizations for residents who have private insurances.

Directly supervise the department overseeing departmental staff members.

Assist with writing department related policies and oversight/implementation of changes.

Oversight of all facility marketing events and coordination of staff and resident participation.

Maintaining proper NYSDOH compliance as well as facility compliance and procedures.

Director of Social Services, Admissions and Marketing

June 2016- June 2019 Betsy Ross Nursing and Rehab Center Rome, NY

Provides professional services to improve resident’s health, dignity and self-esteem.

Works in close collaboration with staff for resident evaluation and treatment to further their understanding of significant social and emotional factors underlying resident’s problems.

Work with residents and families through individual or group conferences with special attention to social components of care.

Completes all necessary data keeping and reporting for the agency.

Assist with regulatory inspections as well as initiating plan of correction (POC) for state survey.

Lead weekly care plan meetings regarding resident updates, insurance updates and overall plan for resident with residents and family members.

Completes all necessary Minimum Data Set (MDS) reports and maintains up to date resident note taking.

Attend/Assist in monthly quality assurance (QA) meeting.

Directly supervise the department overseeing staff members.

Train and educate Social Services staff in compliance and policy and procedures.

Directly overseeing all admissions and discharges for the facility.

Complete all prior authorizations and re-authorizations for residents who have private insurances.

Act as the facilities Corporate Compliance Officer, and the Facility Grievance Official.

Assist with writing department related policies and oversight/implementation of changes.

Oversight of all facility marketing events and coordination of staff and resident participation.

Director of Case Management

April 2013 to June 2016 Focus Senior Living Center Utica, NY

Provides professional services to improve resident’s health, dignity and self-esteem.

Works in close collaboration with staff for resident evaluation and treatment to further their understanding of significant social and emotional factors underlying resident’s problems.

Training/educating staff in compliance matters, re-educating staff on policy and procedure.

Work with residents and families through individual or group conferences with special attention to social components of care.

Completes all necessary data keeping and reporting for the agency.

Assist with regulatory inspections as well as initiating plan of correction (POC) for state survey.

Attend/Assist in monthly quality assurance (QA) meeting.

Maintains up to date resident note taking.

Schedule and maintain all resident appointments and transportation.

Screen and evaluate referrals for placement within the facility.

Directly overseeing all admissions and discharges for the facility.

Evaluating prospective resident’s insurance information to ensure admittance into program.

Director of Social Services

January 2013- April 2013 Rosewood Heights Health Center Syracuse, NY

Provides professional services to improve resident’s health, dignity and self-esteem.

Works in close collaboration with staff for resident evaluation and treatment to further their understanding of significant social and emotional factors underlying resident’s problems.

Work with residents and families through individual or group conferences with special attention to social components of care.

Completes all necessary data keeping and reporting for the agency.

Assist with regulatory inspections as well as initiating plan of correction (POC) for state survey.

Lead weekly care plan meetings regarding resident updates, insurance updates and overall plan for resident.

Completes all necessary Minimum Data Set (MDS) reports and maintains up to date resident note taking.

Attend/Assist in monthly quality assurance (QA) meeting.

Directly supervise the department overseeing 2 staff members.

Train and educate Social Services staff in compliance and policy and procedures.

Directly overseeing all admissions and discharges for the facility.

Social Worker

October 2011 – Dec 2012 Heritage Healthcare Center, Utica, NY

Provides professional services to improve resident’s health, dignity and self-esteem.

Works in close collaboration with staff for resident evaluation and treatment to further their understanding of significant social and emotional factors underlying resident’s problems.

Work with residents and families through individual or group conferences with special attention to social components of care.

Participate in weekly care plan meetings regarding resident updates, insurance updates and overall plan for resident.

Completes all necessary data keeping and reporting for the agency.

Completes all necessary Minimum Data Set (MDS) reports and maintains up to date resident note taking.

Supervise all admission and discharge documentation closely following resident care plan.

Monitor insurance information for resident to ensure a safe discharge planning process.

Behavior Specialist Assistant

February 15, 2010- October 2011 Upstate Cerebral Palsy, Utica, NY

Evaluate behavioral issues and assist with implementation of behavior plans.

Complete required documentation, furnish data for psychiatric consults.

Develop and implement in-service trainings, and educate team members.

Educate and train staff regarding resident care plans, and also re-educate staff in regards to behavior management plan.

Work directly with family, school and housing staff to produce plan of care that best fits each individual with in the home and classroom setting.

Behavioral Case Manager/ Mentor

October 2008-August 2011 Clinton Norwood Youth Works/ Kids Oneida, Utica, NY

Work one on one with Children and Families to carry out the Plan of Care (service plan) on a monthly basis.

Attend meetings within the community and home to set-up a plan of care to better service the family and child.

Create and execute behavior plans for the children, using background information and data collected, to provide optimal services for the client and family.

Daily note taking to ensure deliverance of the plan of care.

School Coordinator

September 2002- March 2009 Utica Safe Schools Healthy Students, Inc. Utica, NY

At-risk counseling in a Middle School and High School in the Utica City Schools.

Supportive counseling, individual and group counseling, group activities, maintain in-depth reporting to an agency data base.

Coordinate and facilitate prevention/intervention services for at-risk youth and families, complete CANS (Child and Adolescent Needs and Strengths) Assessments, Work with school support team to coordinate student service plans and provide follow-up services for children and families serviced.

Train and educate staff/co-workers on processes and polices of implementing proper programming.

After-School Program Director

December 2003-June 2007 Utica Safe Schools Healthy Students, Inc. Utica, NY

Director of an After-School program with 115 students and 15 staff daily.

Manage day to day operations of the $150,000 grant including coordinating staff placement, service coordination, health care regulations, Office of Children and Family Services (OCFS) regulations, policies and procedures.

Manage all required funding, payments to providers, budgeting and payroll.

Education

Utica College Utica, NY

Master’s in Health Care Administration (MHA) (Completed)

Empire State College Saratoga, NY

B.A. in Social Theory, Social Structure and Change (Completed)

Mohawk Valley Community College Utica, NY

A.A.S. in Criminal Justice (Completed)

References

Available upon request.



Contact this candidate