CASANDRA B. SANTOS

Providence, RI 401-***-**** adjjjk@r.postjobfree.com www.linkedin.com/in/casandrasantos

PROFILE

Health Promotion Specialist with 6 years of experience executing community-based health initiatives.

Highly motivated, a mission-driven leader with excellent communication skills looking to help communities find positive solutions to health outcomes, wellness, and food security. My ambition is to promote and provide comprehensive and accurate health to all, regardless of socioeconomic, race, religion, sexual orientation, and diagnosis. Key strengths:

Facilitation of Programs

Case Management

Trainor/ Educator

Quality Improvement

Project/Budget Management

Program Development/Evaluation

PROFESSIONAL EXPERIENCE

Neighborhood Health Plan of Rhode Island November 2020-Present

Community Care Coordinator

Dedicated Community Care Coordinator who assisted with patients enrolled in Medicaid Insurance plans. Responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. Healthy analytical thinking skills and ability to work and handle multiple tasks concurrently.

Making referrals for Behavioral Health programs.

Develop a care plan to address Member personal health care needs.

Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.

Check-in on the patient regularly and evaluate and document their progress.

Planned Parent Hood of Greater Washington and Northern Idaho (PPGWNI) June 2019– July 2020

Health Education Specialist/ Youth Empowerment Program ( YEP) Facilitator

Provided services to non-profit agencies, a liaison between non-profits and PPGWNI. Served the community by teaching about services offered at clinics, sex education, consent, and youth empowerment, as well as development of program evaluation measures, developing and planning.

Facilitated evidence-based, comprehensive sexual health programs in compliance with Washington state.

Provided regular health program training to a team of education staff and community partners.

Designed, developed, and provided culturally relevant education/training programs related to adolescent health and social issues in marginalized areas.

Recruited, interviewed, and supervised adolescent peer educators, college interns, and volunteers.

Recorded program data, fidelity logs, goals, and outcomes.

Panhandle Health District 1 Coeur d’Alene, Idaho August 2018– June 2019

Health Education Specialist/ Pediatric Medical Home Coordinator

Managed Pediatric Medical Home for the district Clinics. Assisted in identifying and creating registries of patient panels, coordinated with parents and providers for case management. Helped in executing of the annual plan for the district, oversaw operating and procedure development of program and further grants. Wrote a funding proposal for the following year and progress report for current funding.

Implement quality improvement projects and explore potential resources that address community barriers.

Coordinated the delivery of health Screenings of PHQ-9 for over 1,000 youth.

Develop and organize educational materials

Policy and Procedure Development for future youth screenings

Support Patient-Centered Medical Home model principles maximize clinic functionality.

Worcester Division of Public Health Worcester, Massachusetts January 2018-May 2018

Worcester Healthy Baby Collaborative Administrator

Developed, implemented, and maintained agency communication and social media pages to keep the community informed.

Maintained communication between the medical staff and nonprofits involved in collaborative, coordinate meetings, summits, and conduct conference calls

Updated Social media pages, websites, and pamphlets.

Casandra Santos Page 2 adjjjk@r.postjobfree.com 401-***-****

PROFESSIONAL EXPERIENCE (CONTINUED)

Peace Corps Antsiranana II, Madagascar February 2012-April 2014

Agriculture/ Food Security Volunteer

Collaborated with the village of 4,400 people by trained local counterparts and families in agricultural work, assisted in other community outreach projects. Managed grants monies totaling $500-$3500 for various community building and outreach project farms could have more output and make more money.

Facilitated meeting food security- Implementation of rice technologies (SRI) output increased by 40% (1yr).

Incorporated-learning with donated supplies, funded through grants, and additional techniques for learning English.

Coordinated lessons and held weekly training for multi-cultural understanding and financial growth.

Participated in the health center during days for vaccines and weighing. Malaria awareness was planned with a monthly check-in on sleeping nets and providing solutions for open water sources.

AmeriCorps East Bay Community Action Plan Newport, Rhode Island August 2010-August 2011

Community Resource Assistant (Head Start)

Worked with family engagement officer to help recruit parents for involvement activities. Created program and coordinated volunteers to read to classes weekly, began enrollment of students during summer sessions.

Coordinated with outside resources in the community for literacy improvement and distribution of books through ‘Reading Is Fundamental program’ (RIF) Over 400 books distributed to over 100 students.

Incorporated programs such as International Day with dances, food, and activities for cultural awareness.

VA Medical Center Providence, Rhode Island May 2008-May 2009

Information Security Officer Year Intern

Assigned more than 200 members to update and install encryption software on their company sensitive information confidential. Maintained database of agency information.

Organized the training of staff on the use of encryption software designed solely for the US government.

Constructed a database for records of all the encryption software installations completed.

Regulated and implemented HIPAA, which required reporting on any abuse dealing with emails to ISO.

EDUCATION / CERTIFICATION

Master of Health Science, Community and Global Health

Clark University, Worcester, MA, International Development, Community, and Environment (IDCE)

Bachelor of Science in Wildlife Conservation

The University of Rhode Island, N. Kingston, Rhode Island

National Nutrition Certification Program ( NNCP) Tier 1 2018

Certified Health Education Specialist (CHES)- Test April 2021

VOLUNTEER WORK

Dorcas International Institute of Rhode Island Providence, Rhode Island October 2016- May 2018

Volunteer/ Refugee Mentor

Leadership, Empowerment, and Development (LEAD) Providence, Rhode Island September 2014-May 2018 Middle School Mentor (30 students)

LANGUAGES

Creole- Cape Verde- fluent Spanish – intermediate Malagasy- intermediate Portuguese- Beginner

COMPUTER SKILLS

Proficient in Microsoft Access, Excel, Word, and PowerPoint

Other: Tableau, GIS ArcMap

Contact this candidate