Assistant Manager

Yolonda L. Martinez 704-***-**** adjjcy@r.postjobfree.com

Qualifications

MS Office Suite 2013

Lotus Notes

Adobe

IDX (IDX, IDX10,IDXTerm)

Mainframe

BOSS/FAST

ADP

File X

Med Fax

CompuServe

Internet Explorer

Google Chrome

Multiple Phone System

Medical Manager

Quickens

General Office Machines

Professional Experience

COVENANT LYNKS CONSULTING SERVICES, INC. (2010 – 2011) - OFFICE MANAGER, DESIGN & MARKETING STRATEGIST GOODLETTESVILLE, TN

Daily office activities and duties, reports, inventory, customer inquiries, research and resolutions. Prepared proposals, negotiated contracts, business plans, financial plans & new business set-ups. Design & Marketing Strategies Assistant. Trainer and Facilitator. Customer Assistance.

MARTINEZ FRAMING (2001- 2008) - OFFICE MANAGER CHARLOTTE, NC

Prepared and negotiated contracts, bid proposals, Human Resources functions (marketing, recruiting, hiring, training), payroll administration, billing, accounting, confidential record keeping, expense and financial reporting, OSHA compliance, advertising, meetings, itinerary scheduling, calendar, travel plans, coordinated housing, managed work flow for 12 crews/ 72 employees.

CAROLINA HEALTHCARE SYSTEMS (2007) – MEDICAL SECRETARY CHARLOTTE, NC Supported physician staff; screening, sorted mail, documents, telephone calls; scheduled patient appointments, arranged referrals; billed patients & third-party payers; accounts receivables; prepared medical reports, maintained office files and patient records.

MEDDENT SOLUTIONS (2001) -BUSINESS OFFICE ASSISTANT (SANGER CLINIC) CHARLOTTE, NC Daily insurance refunds/reimbursements, reports, posted payments, Collections, filing, prepared and sent checks, receipts and correspondences to clients and companies.

ACSYS (1998- 2001) CHARLOTTE, NC EASTER SEALS OF N.C. -FRONT OFFICE MANAGER Administrative duties, multi-phones lines, special mail-outs, mail, and Research & Development.

ACSYS (1998-2001) PRESBYTERIAN ONCOLOGY -ACCOUNTS RECIEVABLE REPRESENTATIVE Insurance claims, medical billing, prepared deposits, batching, posted notes and charges, mail distribution and collections. Customer service.

BANK OF AMERICA (1998-2000) SUPPORT ANALYST IV CHARLOTTE. NC Setup and maintained customer accounts, customer service, quality assurance and resolutions. New associate training and materials, team builders, team meetings, team newsletter and managed work flow for 15 associates. Corporate Event Planning Team. Project Team.

Education

THE UNIVERSITY OF PHOENIX - CHARLOTTE, NC

PURSUING BACHELORS OF ARTS PSYCHOLOGY, 2009- 2010(GPA: 3.69/4.0)

N.C. DIVINITY AND RELIGION COLLEGE - GREENSBORO, NC

CERTIFICATE OF RELIGIOUS STUDIES, 1999- 2001 (GPA: 4.0/4.0)

WEST CHARLOTTE HIGH SCHOOL - CHARLOTTE, NC

HIGH SCHOOL DIPLOMA, 1982 (GPA: 2.5/4.0)

Affiliations and Volunteer Experience

WALJO PRODUCTIONS (1989- 1999) BOARD MEMBER AND EVENT PLANNER - GREENSBORO, NC

HIS OWN CREATIONS (1992-1994) EVENTS PLANNER AND MARKETING ADVISOR -CHARLOTTE, NC

T.E.M.P.L.E.B.C.C.D.C.: NON-PROFIT ORGANIZATION (2004-2006) ADMINISTRATIVE ASSISTANT - CHARLOTTE, NC

YOLO BAEZ YOUTH GROUP SUPPORT GROUP (2007-2008) COORDINATOR - CHARLOTTE, NC

TO SERVE WITH LOVE MINISTRIES: NON PROFIT ORGANIZATION (2008 - 2010) EXECUTIVE ADMINISTRATOR ASSISTANT, EVENTS PLANNER, RESOURCE COORDINATOR, - CHARLOTTE, NC

TEMPLE CHURCH INTERNATIONAL: NON-PROFIT ORGANIZATION (2010) INTERNATIONAL MISSIONS DIRECTOR – CHARLOTTE, NC

S.E.A.L. COVENANT MINISTRIES INTERNATIONAL: NON-PROFIT ORGANIZATION (2010 – 2012)EXECUTIVE ADMINISTRATOR; OFFICE MANGER; MISSIONS DIRECTOR; PROJECT ADVISOR – HENDERSONVILLE, TN, GOODLETTSVILLE, TN, NASHVILLE, TN

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