Sales Digital Marketing

FLORENCE WANJIRU KARAYA

P.O. BOX 723**-*****

NAIROBI

CELL PHONE: +254-***-***-***

EMAIL: adjj3m@r.postjobfree.com,

Linked.com/in/Florence-karaya-762bb672

PERSONAL PROFILE

I’m very confident and cooperative team player who is ready and willing to work in a challenging environment.

My objective is to obtain full time employment in a reputable and challenging organization. Practice the skills acquired at work and use them as an asset in achieving the set organization goals. My motivation is to see my self as having added value to the organization.

MY COMPETENCE

Good decision making skills

Excellent verbal and written communication skills

Strong organizational skills

Good interpersonal skills

Understanding a wide range of complex tasks

High degree of autonomy and tolerance

Leader ship training skills

Excellent team player

EDUCATION

Jan 2020 –Ongoing UGANDA MANAGEMENT INSTITUTE

Diploma in Digital Professional Marketing – Chartered Institute of marketing (CIM, UK)

2003 - 2006: DAYSTAR UNIVERSITY

Bachelors Degree- Business Administration, Marketing option

2nd Class Honors (upper division)

1998 – 2002: MAKINI COLLEGE

Higher Diploma in Business Management (ABE, UK)

1992 – 1995: NGARA GIRLS HIGH SCHOOL

Kenya Certificate of Secondary Education

PROFESSIONAL EXPERIENCE

Nov 2016 – To date Kim- Fay East Africa LTD

Export Sales Account Manager (UGANDA) –FMCG

(HYGIENE SOLUTION PRODUCTS)

Duties:

Implementing activities and plans that are based on market trends analysis to drive the achievement of the brands objectives.

To manage a portfolio/database of client accounts and ensure continuous growth in sales and pipeline to aid in consistently achieving sales targets.

Developing new business strategies to ensure that the company is up to date with the changing business trends within the region.

Identify, co-ordinate and pursue new business opportunities by cross selling and up selling of the product range

Building and enhancing business relationships with key business partners and personnel to maintain customer satisfaction and ensure renewals are not threatened.

Carry out market research to determine the overall demand of the company’s products and future product developments and business opportunity for the brands in liaison with the sales and marketing teams

To conduct continuous competitors’ activities, pricing surveys and overall economic social trends whilst drawing up action plans to stimulate profitable revenue growth.

Ensure and create consistency of the company’s brands by managing stocks at all times. Ensure the company brand, value and images are followed and consistency maintained.

To carry out hygiene audits, training on customer premises and give recommendations, resolve client queries and issues in the shortest time possible.

Manage debt collection by ensuring all accounts pay within the credit period, work with credit controllers and ensure all accounts are fully reconciled and all statements and invoices are distributed on time.

Developing strong working relationship with both internal and external contacts.

Reviewing and compiling own Territory Sales performance by preparing and submitting daily, weekly, monthly and quarterly reports aiming to meet and exceed set sales targets.

April 2012 – Oct 2016 RENTOKIL INITIAL (PTY) LTD – EAST AFRICA

AREA SALES CONSULTANT (HYGIENE SOLUTION & PRODUCTS)

Duties:

To manage a portfolio/database of client accounts and ensure continuous growth in sales and pipeline to aid in consistently achieving sales targets.

Identify, co-ordinate and pursue new business opportunities by cross selling and upselling of the product range

Building and enhancing business relationships with key business partners and personnel to maintain customer satisfaction and ensure renewals are not threatened.

Carry out market research to determine the overall demand of the company’s products and future product developments and business opportunity for the brands in liaison with the sales and marketing teams

To conduct continuous competitors’ activities, pricing surveys and overall economic social trends whilst drawing up action plans to stimulate profitable revenue growth.

Managing the service team to ensure customer are satisfied through quality and timely services.

To carry out hygiene audits, training on customer premises and give recommendations, resolve client queries and issues in the shortest time possible.

Manage debt collection by ensuring all accounts pay within the credit period, work with credit controllers and ensure all accounts are fully reconciled and all statements and invoices are distributed on time.

Reviewing and compiling own Territory Sales performance by preparing and submitting daily, weekly, monthly and quarterly reports aiming to meet and exceed set sales targets.

Dec 2006 – Dec 2011: TOP IMAGE MARKETING LTD COMPANY- SAFARICOM PROJECT

M-PESA TRADE DEVELOPMENT REPRESENTATIVE-MT. KENYA REGION

Duties:

As a Trade Developer, I undertook the following efficiently:-

Facilitate training programs to effectively train agent staff to the laid down procedures and guidelines

Carrying out regular audits of outlets in my region and ensuring agent shops are well branded according to Safaricom Standards.

Coordinating and supervising promotional activities in my territory to ensure company’s objectives are achieved.

Execution of area sales programs aimed at market penetration, customer awareness and availability of M-PESA services at all times

Agent recruitment process and research on the impact of M-PESA in my territory

Merchandising of M-PESA agent shops, meeting and adhering to performance standards.

Regular visits to all outlet troubleshooting and follow up trainings

Effective implementation of market strategy in the trade to achieve availability and grow sales within my areas.

Ensuring complete records of contracts and other agreement writing of daily reports and weekly reports.

Capturing and recording customer requests and information by acting as the customers advocate in meeting their needs.

Compile and submit timely, mandatory daily, weekly and Monthly reports as per the required company policy.

MARKETING & PROMOTIONS CAMPAIGNS

Jan 2011-April 2012: PMS GROUP LTD

Procter & Gamble Brands (FMCG) – Pampers and Ariel laundry agent

Van Selling

Responsible for direct sales according to assigned routes

Conduct daily visit to all assigned outlets for the purpose of selling and merchandising products

Ensure that all the assigned outlets in my area are all covered and identify any new establishments that have opened up in the region.

Ensure that all credit customer accounts are settled on time.

Submit timely daily reports on total sales activity to the assigned area supervisor.

Jan 2007- March 2007: SAFARICOM LTD

M-PESA Trade activations campaigns

Ensure roadshow scheduled has everything needed to be executed.

Coordinate all deliverables needed for the road show with the marketing team to ensure deadlines are met.

Assist in managing roadshow budgets, tracking costs and invoices, work with finance to ensure proper allocation of expenses.

Jan 2005 –Dec 2006: GLAXO SMITHKLINE LTD

Promotions/Merchandiser (Ribena - Win a bike promotion)

Ensuring availability of the products in assigned stores

Sales monitoring/market development

Merchandising of the assigned stores and ensuring products are well stocked

Coordinating and supervising promotional activities

ACHIEVEMENTS

Computer skills Proficient in using Microsoft Office (Word, Excel, PowerPoint

Access & internet explorer) in research, analysis & presentation of information

Driving skills Holder of a valid driving licence BCE - 5 years experience

AML SAFARICOM/M-PESA- Anti Money Laundering (AML) Certificate

CSR Customer care training certificate

REFEREES

MR. THOMAS CARMEL GARY

METROPOLITAN TRANSPORTATION AUTHORITY (MTA)

825 EAST 170TH STREET, NEW YORK

NEW YORK, NY 10459

TEL: +1-347-***-****

EMAIL: adjj3m@r.postjobfree.com

EDWIN ODIRA

CHIEF MOBILE MONEY & STRATEGIC ADVISOR

KIFIYA FINANCIAL TECHNOLOGY PLC

TEL: 072*-******

EMAIL: adjj3m@r.postjobfree.com

Linkedin.com/in/edwin-odira-05917b53

JOSEPH MUGAMBI

EAST & CENTRAL MARKETING MANAGER

LIXIL AFRICA

NAIROBI

TEL: 072*-******

EMAIL: adjj3m@r.postjobfree.com

Linkedin.com/in/joseph-k-mugambi-576b4a34

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