Angel Zepeda

Tampa, Florida

+1-732-***-****

adjivn@r.postjobfree.com

OBJECTIVE

For more than 10+ years I have played my IT career as an IBM MQ Administrator over many platforms for important companies of the financial market in various technologies in IT including 5+ years in Technical Support and 4+ years in Middleware Administration. In depth experience with WebSphere MQ Administration on a gamut of Windows and UNIX based Operating Systems. Built development environments from scratch to test and through to production deployment. Provided 24x7 on-call support. Extensive experience in troubleshooting issues in both intermediate and high technical levels. Training new hires and cross teams with new technologies. Good experience with working on a range of Operating Systems from Windows based Servers to UNIX based flavors – IBM AIX, HP-UX, Linux and Sun Solaris. Willingness and ability to quickly adapt to new environments and learn new Messaging technologies such as Apache Kafka.

WORK EXPERIENCE

Santander USA

IBM MQ ADMINISTRATOR

08/2019 - 11/2020

Apollo NJ project (monitoring team).

MQ new HA strategy for Payplus environment (RDQM).

L1 task performed for WAS environments.

L1 task performed for Santander classic products (JBoss, tomcat, Mule API, etc.).

Responsibilities included Installation, Configuration, Integration and Maintenance in WebSphere MQ.

Installed MQ V8 & V9 on various UNIX based Servers (AIX, Solaris and HP-UX) and Windows based Operating Systems. Implementing Multi-Installation as well.

Applied RefreshPacks and FixPacks to upgrade MQ Versions.

Upgraded MQ versions by manual process and automated processes using scripts.

Installed MQ using smitty and installp utilities on AIX.

Created MQ objects on Mainframe z O/S Servers and built connections to Mid Range Servers.

Monitored log files of Clusters and Queues and Queue Managers.

Monitored MQ Objects using MQMON and BMC Patrol.

Problem determination using Queue Manager Error logs.

Cleared Queues using MQ Commands and the MQMON monitoring tool.

Checked for and Set MQ Authorities for different Applications Teams.

Set Authorities on Queue Managers, Channels, and Queues.

Involved in developing backup and recovery procedures.

Read/Browsed Messages to verify proper/complete message transmission.

Ran Security Scripts to assign authorization to Queue Managers.

Edited and Updated CronJobs as and when required.

Performance Tuning on Queue Managers and Channels.

Maintained and Documented MQ Installs and Upgrades on various Platforms.

Maintained over 300 Queue Managers on over 200 Servers.

Opened PMRs with IBM and documented the fixes.

Performed regular on-call duties like scheduled MQ bounces during server upgrades.

Documented all upgrade and install procedures.

Trained Team members on WebSphere MQ Product support.

Provided 24x7 on-call support on rotation basis once every 2 weeks supporting outages and scheduled server maintenance.

Banamex Citigroup

IBM MQ L3 Administrator

06/2017 - 08/2019

Maintained, administered, configured and tuned WebSphere Application Server in a clustered environment on UNIX based servers.

Responsibilities included Installation, Configuration, Integration, Deployment and Maintenance of WebSphere Application Server.

Implemented Horizontal & Vertical Clustering of WebSphere Application Server.

Upgraded WAS to V6.0 and MQ from 5.3 to 8.0.

Created and maintained automated scripts based on requirements.

Ran performance monitoring for applications running on the company website.

Monitored Queue Manager Log files.

Implemented the Workload Management (WLM) (to handle HTTP Requests, Servlet Requests, and EJB Requests).

Configured Cluster Environments.

Applied CSDs, Hypers, hotfixes and PTFs.

SSL/TLS channel encryption between Tanden NSK and Linux servers.

Implementing CHLAUTH rules for securing MQ Managers.

Resolved problems from looking up the error logs and by running user traces and service traces.

Analyzed log files to detect and troubleshoot server and application problems. Used trace features to resolve those issues.

Monitored WebSphere Application Server logs on a daily basis.

Provided on-call support.

Santander Mexico

IBM MQ Administrator

04/2015 - 06/2017

Created and configured MQ Objects like Queue Managers, Local Queues, Alias Queues, Remote queues, Transmission Queues, Dead Letter Queues, Clustered Queues, Channels, Listeners, Clusters, Triggers, Processes and Namelists.

Configured repository Queue Managers in a Clustered environment.

Implementing CHLAUTH rules for securing MQ Managers.

Converted an existing network of Queue Managers into a Cluster environment.

Built DEV Environments from scratch and followed through to TEST and Successful PRODUCTION Deployment.

Created MQ Objects in DEVELOPMENT, TEST and PRODUCTION Environments.

L1 task performed for WAS environments.

Banamex Citi-Group

IBM MQ Consultant

09/2013 - 08/2014

Maintained, administered, configured and tuned WebSphere Application Server in a clustered environment on UNIX based servers.

Responsibilities included Installation, Configuration, Integration, Deployment and Maintenance of WebSphere Application Server.

Implemented Horizontal & Vertical Clustering of WebSphere Application Server.

Upgraded WAS to V6.0 and MQ from 5.3 to 7.5.

Created and maintained automated scripts based on requirements.

Ran performance monitoring for applications running on the company website.

Monitored Queue Manager Log files.

Train Sessions (about WSMQ 7.5 enhancements).

DRP / HA Data Center projects.

Main role as IBM MQ Consultant explaining the enhancements of Linux IBM MQv7.5 given to L3 MQ teamwork at CitiBanamex in a plenty of sessions. These sessions were held in the customer offices with practical cases of different scenarios of MQ functionalities just like SSL/TLS Channel encryption, Building basic MQ Cluster environments, Multi-Instance MQ Manager concepts, etc.

Additionally, it was documented the HA / DRP project for switching the CitiBanamex US Data Center to new Mexico CitiBanamex Data Center.

HSBC Holdings PLC

Senior IBM MQ Engineer

01/2008 - 08/2013

Main role as IT Technical MQ Engineer installing new WebSphere MQ v 6.0 setups and upgrading old MQSeries 5.3 versions on Unix servers.

Taking part of several Latin America projects involving many platforms [Unix, Windows, iSeries, zSeries and Tandem], reviewing, analyzing, designing, testing and implementing MQ solutions in both Clustered and not clustered MQ Production and Preproduction environments. IBM Support Packs manage. MQ Client set up.

SSL encryption for Server Connection channel, MCA channels and Cluster channels.

Basic WebSphere Message Broker (now called IBM integrator Bus) administration Edited and Updated CronJobs as and when required.

Performance Tuning on Queue Managers and Channels.

Maintained and Documented MQ Installs and Upgrades on various Platforms.

Maintained over 300 Queue Managers on over 200 Servers.

Opened PMRs with IBM and documented the fixes.

Performed regular on-call duties like scheduled MQ bounces during server upgrades.

Documented all upgrade and install procedures.

Trained Team members on WebSphere Product support.

Provided 24x7 on-call support on rotation basis once every 2 weeks supporting outages and scheduled server maintenance.

EDUCATION

Instituto Tecnológico de Toluca

Bachelor in Computer Systems Engineer

2001 - 2007

CERTIFICATIONS

IBM WebSphere MQ System Administrator v7 Certificate.

IBM WebSphere MQ System Administrator v8 Certificate.

IBM WebSphere MQ System Administrator v9 Certificate.

Udemy course completion for AWS Essentials certificate (2018).

Udemy course completion for Learn Apache Kafka for Beginners v2 certificate (2020).

Udemy course completion for Apache Kafka Cluster Setup & Administration certificate (2020).

Cisco Certificated Networking Academy 1: Networking Basics.

Cisco Certificated Networking Academy 2: Routers and Routing Basics.

Cisco Academy Conference 2005, Puebla, Mexico

Canada Collegue of English Language Certificate.

TECHNICAL SKILLS

Windows

UNIX (AIX, Sun Solaris)

Linux SuSE

RHEL for pSeries,

iSeries(AS/400)

IBM Tandem Itanium

Mainframe(z/OS)

Pascal

C++

Java

PHP

HTML

MySql

SQL

Scripting shell (bash, ksh)

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