Shannon Echols

*** ****** **** ****** **********, GA 30116 adjiue@r.postjobfree.com 770-***-****

PROFESSIONAL PROFILE

Customer service oriented professional with excellent reputation for quality, efficiency, and commitment to quality customer service. Trained as a medical office and billing specialist accustomed to working in environments where accuracy and accountability are essential. Follows policies, procedures and guidelines to assure consistent quality.

EPIC, Greenway Microsoft Office Suite MS Excel; MS Word; MS PowerPoint

Problem solver; combines judgment and experience

Well-organized, manages time and priorities in multi-task environments

Pays close attention to detail to ensure accuracy and maintain compliant documentation

KEY QUALIFICATIONS

Insurance Verification & Reimbursement Processing Medicare / Medicaid Government Payers Third Party Payers Medical Billing Medical Office Medical Administrative Patient Registration Medical Practice Management Systems Introduction to CPT & ICD-9 Coding Medical Terminology

Medical Records Management for the Billing Specialist HIPAA Compliance

EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences – Medical Office and Billing Specialist, 2018

CERTIFICATIONS

American Academy of CPR & First Aid, Inc. - Carrolton, GA

Basic First Aid (#AB883712/FA) Adult CPR (#AB883712/ADL)

PROFESSIONAL EXPERIENCE

Primary Care Group of West Georgia – Carrollton, GA 02/2019 – Present

Foot and Ankle Center of West Georgia – Carrollton, GA 08/2018 – 02/2019

Medical Receptionist Part Time Employee

Manage the flow of information in the medical facility

Schedule exams and appointments

Organize paperwork and distribute information via mail, telephone and email

Handle patient check in and check out

Verify patient insurance information utilize Greenway Prime suite and Epic.

Carrollton Cultural Art Center – Carrollton, GA 07/2015 – 12/2016

Administrative Assistant / Secretary

§Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals

§Arranged repairs when there were equipment malfunctions

§Coordinated calendars, prioritized corporate meetings, and made travel arrangements

§Greeted visitors or callers and handled inquires or directed them to the appropriate person per their needs

§Corrected erroneous payments

§Recorded information, updated files and paperwork, and maintained documents

§Scheduled and confirmed appointments for clients, customers, and supervisors

§Used computer for various applications, such as database management and word processing

Decostar Industries, Inc. – Carrollton, GA 08/2013 – 04/2014

Shipping and Receiving

Received, stored, and shipped merchandise that was stored in warehouses

Staged pallets on dock for placement on trucks for delivery

Worked under limited supervision following standardized practices and methods

Maintained safe operating environment and worked timely and effectively in fast-paced, high demand environment

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