Contact
*******@*****.***
www.linkedin.com/in/kevin-lopez-
b4a410157 (LinkedIn)
Top Skills
Inventory Management
Customer Service
Team Building
Certifications
Lean Six Sigma Green Belt (ICGB)
Kevin Lopez
Area Manager- Walmart Distribution Center
Ochelata
Summary
*** Lean Six Sigma Green Belt Certified***
Warehouse Logistics Professional Military Veteran leveraging a Secret Security Clearance and over 10 years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences, with a focus on communications, customer service excellence, and business improvement. Consistently achieved exceptional and measurable results while leading personnel in dynamic and fast- paced environment in military and civilian capacities. Possess a comprehensive background in personnel management, sales, personnel development, and training derived from conducting domestic and global operations. Demonstrated experience generating new and innovative solutions to complex problems. Possess extensive knowledge in risk management, quality assurance, conflict management, and process improvement. Recognized as a catalyst and driver of organizational effectiveness throughout career, championing a variety of successful programs and initiatives. Career supported by specialized military training in the United States Army and a Bachelor of Arts in Business Administration.
Cross Functional Leadership
Qualitative Assurance
Training and Development
Personnel Supervision
Composite Risk Management
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Conflict Resolution
Strategic Planning Forecasting
Budget Management
Customer Service Sales Expert
Career supported by specialized military training in the United States Army.
Experience
Walmart Distribution Center
Area Manager M&P B2
July 2020 - Present (7 months)
Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
• Identify associate, customer, and/or supplier concerns and rectifying issues either Stacking, Loading, Replenishment of Hot slotted Items.
• Implement the business plan for area of responsibility
• Maintain quality and integrity of built pallets by associates going to the store and safety standards in area of responsibility so all 55 associates are Safe in their surroundings.
• Monitor and manage TPR which started at a 117% and in 6 months jumped to a 149% as a team while keeping retention rates high in a high turnover department. Maintain productivity of area of responsibility with units per transaction (UPH) and our cases per transaction (CPH) high while also ensuring comp percentages were met for the prior year.
• Supervise and develop associates that want to be in a leadership role and leaders in area of responsibility while also implementing strategical opportunities and sharing Lean Process improvement while finding the Page 2 of 5
root causes of issues, putting countermeasures in place and auditing for sustainment or improvement.
WestRock Company
Inventory Management
September 2018 - July 2020 (1 year 11 months)
Orlando, Florida Area
Provide warehouse support to receive, store, and track shipments, along with performing periodic inventory checks of parts.
Provide warehouse support to create, update, and maintain detail accountability records of receipt, warehouse location, orders and shipments. Prepare Inventory records and reports investigated discrepancies in stock counts.
Prepare reports that document the status of parts in the warehouse, and status of shipping and receiving of parts through our Inventory Software
(Made2Manage).
Computer experience for inputting, tracking and staging of parts onto designated carts. Compiles records concerned with quantity, cost and type of material received, in stock, and issued.
Multi tasked and am able to Stage Parts, Pick Parts, provide service to management, and process incoming bills while maintaining accuracy and open communication of status and shortage reports to management. Verifies material received and determine irregularities in order. Inspect parts and reject defective ones (QC)
7 G Recycling
Warehouse Manager
April 2017 - September 2018 (1 year 6 months)
Orlando, Florida Area
Very well organized with a strong work ethic and have good problem solving skills to resolve issues on the field, such as turbine fans, Solar Powered Antennas, and general computer equipment within the kiosk as well. A good driving record is a must. knowledge of Forklift operations, I have over 6 year experience managing employees in the civilized world, along with over 100 soldiers in the military.
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Driving 26 foot box truck for collection pick ups, unloading and compacting product, loading and unloading shipping containers, delegating necessary work load, documenting/reporting shipments and operational activities, etc. I interview prospective candidates, hire, fire, reprimand . I approve and disapprove time cards and edits along with responsibilities. I control a budget and do scheduling for my warehouse associates. I make sure I am consistent with the overall presentation of our warehouse and keep and upstanding relationships with vendors as-well.
This job is a " working manager" position ( NOT just an office job) and I am require to be hands on with pickups, unloading and loading trucks. Juenesse Global
Logistics Management Specialist
August 2017 - April 2018 (9 months)
Altamonte Springs
Support warehouse operations by shipping and receiving materials international and domestic. Counting and inventorying items. Verifying contents of packages against packing lists and manifests. Filling customer orders according to standard operating procedures (SOP’s) Moving short dated finished product into active inventory Performing monthly inventory checks
Ensuring that products processed for shipping are delegated to correct courier Shipping international and correct counts and placed on paperwork Best Buy
Magnolia/ Interim Home Theatre Supervisor
February 2014 - March 2018 (4 years 2 months)
Altamonte Springs
Implemented assigned responsibilities from store leadership in outlet area to engage customers using interpersonal skills to build complete and connected solutions while maintaining a balance of high velocity and high service. Ensured inventory and merchandising standards were maintained in outlet store area
Demonstrated excellence in execution of selling skills and strategy as evidenced by coaching forms and Customer Metrics
Supported sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. Facilitated personalized service for all guest needs with various products Page 4 of 5
Coordinated deliveries and services through OMS
Demonstrated industry and service knowledge on all products, satisfying the customer’s needs by offering practical solutions
Promoted multiple times based on skill, attention to detail, and performance excellence
U.S. Army
Sergeant
October 2006 - September 2014 (8 years)
Various
United States Army 2006 – 2014
Served in the US. Army for 8 years total.
Served 5 years Active Duty & 3 Years Reserve.
Deployed 4 times with Army Signal Support & 18th Airborne. Promoted 5x while providing leadership to multiple teams such as Team Leader, Squad Leader, Platoon Leader and Lead a Mentorship program for new soldiers entering our unit.
I have various Good Conduct Medals, AAM's, COA's, and over 50 coins for Excellence.
Verified and recorded incoming components, handled seals and truck bills, and quantity and load.
Stationed in Seoul, South Korea
Coordinated incoming and outgoing shipment activities both globally and domestically.
Verified truck weight and documented all specifics within the country’s highway department.
Education
Ashworth College
Bachelor of Business Administration - BBA, Business Administration and Management, General · (2006 - 2010)
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