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Customer Service

Location:
Cleveland, OH
Salary:
open
Posted:
January 18, 2021

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Resume:

Jaime Macias 312-***-**** adjirw@r.postjobfree.com

Accomplished and detail-oriented manufacturing professional with an established work ethic and proven ability to meet goals.

• Safely and proficiently operated forklifts, cranes, and side loaders for transportation of materials between loading, processing, and storage areas in a timely manner

• Thorough knowledge of OSHA and all local and state rules and requirements

• Exceptional customer service skills with highly complex, technical skills

• Able to clearly explain steps, provide directions, and answer questions concisely

• Learns quickly and embraces new challenges

• Able to accurately use wireless RF scanning equipment to track inventory

• Identify safety hazards in the workplace

• Able to prioritize and shift numerous tasks simultaneously, meet deadlines, and resolve problems quickly

• Comfortable operating independently or collaboratively with team members

• Able to maintain a safe working environment and assure departmental compliance with safety policies and procedures

• Assures accurate verification of all counts, quantities, and descriptions of products and materials shipped and received

• Ability to pull and prepare product for shipment in an efficient manner to meet customer service standards

• Advanced measuring and math skills

PROFESSIONAL EXPERIENCE

A M Castle & Company 2005-2017

Steel Worker/Material Handler Cleveland, Ohio

Performed a variety of material movement tasks for order filling, receiving, and loading/unloading. Utilized customer order requirements, selects, fills, and packages customer orders. Attached bundle tag to material being shipped and stages for shipment. Utilized forklift to pull down small orders to meet customer requirements. Operated the side loader to pull down orders to meet customer requirements. Utilized overhead crane to move material to staging area and or trucks. Manually controlled all parts of the crane to make precise movements while maintaining a high level of situational awareness with regard to personnel and equipment. Fabricated steel parts to standard size or custom specifications. Beveled parts. Operated Oxy-fuel, waterjet and plasma machinery to fabricate and cut parts.

ADDITIONAL SKILL SET

Punch Press Operator- Working with others to quickly complete orders while maintaining both a sense of urgency and efficiency. Combining speed, accuracy, and attention to detail to meet and exceed daily shift production goals.

Welder- Ability to work with a range of materials and equipment in fitting and assembling metal components to form structures. Proficient at operating hand-welding and flame-cutting equipment such as oxyacetylene torch, electric arc machine, and robotic welding cell.



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