Manager Engineer
Resume:
SCOTT WILSON CBCP
Business continuity, disaster recovery, information technology, crisis, emergency and project management specialist
SUMMARY:
Strong technical and communication skills. Organized, passionate professional capable of meeting deadlines and managing multiple priorities in a fast-paced environment. Progressive team management and C level experience.
adjinq@r.postjobfree.com
http://www.resiliencyconsulting.com
https://www.linkedin.com/in/scottwilsons/
Milton, ON, Canada
Skype: scott.wilson1973
USA E1 Visa - Work Authorization any Company
Canadian Citizen, South African Citizen
WORK EXPERIENCE
Resiliency Consulting Services
Principal Consultant and Owner
02/2011 to present
Milton, ON, Canada
Resiliency Consulting Services offers world class consulting services to corporate customers interested in building a more resilient organization. Resiliency Consulting Services operates in all sectors of business, from corporate, financial, government and utilities to boutique businesses. Resiliency Consulting also provides IT Project Management, security and control and advisory services to its clients. Resiliency Consulting Services has also provided Audit & Advisory services, and business process re-engineering to clients (Refer to Projects for More Details).
Deloitte Canada
Manager (Enterprise Risk Services)
03/2015 to 10/2015
Toronto, ON, Canada
Working with Deloitte clients to manage, build, review and establish high quality Business Continuity Programs not limited to Disaster Recovery, but encompassing overall business resilience. Utilizing 15 years of personal experience and professional practices and creating highly resilient business strategies that meet the demand of organizations in multiple sectors.
Scalar Decisions Inc.
Practice Lead Consultant (Professional Services)
11/2009 to 11/2010
Toronto, ON, Canada
Working with Scalar Decisions clients to project manage, build, review and establish high quality Business Continuity Programs not limited to Disaster Recovery but encompassing overall business resilience. Utilizing many years of personal experience and professional practices and creating a go to market strategy for the Business Continuity practice within Scalar, and as and practice lead to architect solutions and products. As a Principal Consultant to deliver solutions, workshops and events to Scalar staff and clients, creating awareness and business leads.
Bank of Montreal
Manager, Contingency Planning (Capital Markets and Cash Management)
04/2003 to 11/2009
Toronto, ON, Canada
40+ business units (LOB’s) within BMO. BIA, RPO/RTO and to identify critical business processes and supporting systems and applications. Liaise with technology, IT and vendors to provide a solution that fits within the LOB budgets and requirements. Change management to implement solutions and technology groups to ensure contingency of new emerging technologies. Testing and training
Agility Recovery Solutions
Business Continuity Consultant
06/2001 to 10/2002
Toronto, ON, Canada
Agility Recovery Solutions is a provider of onsite disaster recovery solutions across the United States and Canada. Formerly GE Capital IT Solutions Disaster Recovery Services.
MicroAge Canada
Systems Engineer
06/1998 to 06/2001
Toronto, ON, Canada
Participated in many aspects of various projects in a systems engineer role, including but not limited to assisting in planning technical requirements and time to completion, functioned as a team leader and working together with other team members to professionally and timorously complete the tasks set out in the project.
Binatech Comptree
Systems Engineer
12/1997 to 03/1998
Hamilton, ON Canada
Support Group Leader for various clients and team leader on network installations and other projects including Provided high-level support to the engineers and to customers and Provided on-site support and technical assistance.
Amadeus
Technical Manager
07/1997 to 09/1997
Johannesburg, Gauteng, South Africa
Set up, installed and supported the NMC (National Marketing Company). Installing X.25 platforms, LAN and WAN, Head Office PC’s and Server platforms. Set up, install and supported travel agency’s pilot sites.
Compatible Information Systems
Systems Engineer
10/1994 to 07/1997
Johannesburg, Gauteng, South Africa
Provided technical support for multiple clients and their systems, including LAN, multi-node WAN’s and client servers. Consulted with sales and customers on system development. Designed system layouts and architecture. Documented and planned installation of designed systems. Lead installation projects and coordinated rollouts including providing post installation on-site support. Managed support staff and problem tracking on a day-to-day basis
CERTIFICATIONS AND LICENCES
Certified Business Continuity Professional (CBCP)
Disaster Recovery Institute Canada (DRI)
10/2003 to present
DRIC #: 4781
National Incident Management System (NIMS200)
Emergency Management Ontario
04/2011 to present
Emergency Operations Center Management (EOC)
City of Toronto - Emergency Management Office
04/2011 to present
Private Investigators and Security Guard
Ontario Ministry of Community Safety and Correctional Services
License # 038298
Scrum Fundamentals Certified (SFC)
SCRUMstudy
08/2019 to 08/2022
CERT ID: 726271
Six Sigma Yellow Belt (SSYB)
6sigmastudy
08/2019 to 08/2022
CERT ID: 702978
Microsoft Certified Systems Engineer (MCSE)
Microsoft Corporation
05/1998 to present
MCSE ID: 423269
VMware Certified Professional (VCP) – VMware vSphere 4
VMWare
10/2010 to 05/2015
VCP ID: VCP77700
EDUCATION
LANGUAGES
Private Security and Investigative Service Training
Ontario Ministry of Community Safety and Correctional Services
Toronto, ON, Canada
07/2013
VMware vSphere 4
Arrow ECS Education Services
Mississauga, ON, Canada
2010
SEI-CMM (Capability Maturity Model)
Software Engineering Institute
Scarborough ON, Canada
2004
DRP-501 Business Continuity Planning
Disaster Recovery Institute Canada
Mississauga ON, Canada
2003
Six Sigma Quality and Project Training
Six Sigma Green Belt (In-House GE Capital)
Mississauga ON, Canada
2002
Microsoft Windows NT
TriOS Training and Workgroup Institute
Mississauga ON, Canada & Johannesburg South Africa
2002
National Diploma in Light Current/Digital Electronics
Johannesburg Technical College
Doornfontein, Gauteng, South Africa
10/1994
IMM (International Marketing and Management)
Damelin Business College of Education
Rosebank, Gauteng, South Africa
12/1992
Matric (Equivalent to Grade 12)
Sandringham High School
Sandringham, Gauteng, South Africa
12/1991
English - Native
PROFESSIONAL PRACTICES & SKILLS
Agile Methodology SCRUM
Audit (IT and Processes)
Audit Reporting, KPI and KRI metrics
BIA, RTO, RPO, Risk Assessment
Business Continuity Management (BCM)
Business Process Engineering
Citrix
Change Management
Cobit5
Continuity of Business (COB)
Crisis Management
Data Center Management
Disaster Recovery
FFIEC
Incident and Emergency Management
ISO22301
IT Strategy and Roadmap
ITIL, ITSCM
Microsoft – Word, Excel, PowerPoint, Access, Project and Visio
NIST
OSFI
Pandemic Planning and Coordination
PIPEDA, FIPPA, MFIPPA
Project Management
Policy and Regulatory Review and Compliance
Risk Management
SharePoint, Teams and Azure
Single Points of Failure (SPoF)
Six Sigma
Standards, Policies, Procedures and Governance
Technical Scripting
Technology, Communications & Network Infrastructure
Testing and Exercise
Training and Awareness
Vendor Management, SLA Audit
VMware, HPC and Cloud
VOIP
PROJECTS
Central 1 Credit Union (April 2020 – Current)
Business Continuity Manger
Central 1 Credit Union – Business Continuity Management Program and Crisis Management
Refresh the Business Continuity Management program and enhance Crisis Management Program capabilities of the organization, ensuring streamlined recovery capability and compliance with regulatory bodies.
BCM Strategy, BIA and Recovery Procedures in a refreshed format
Align Business Process RTO and RPO to recovery strategy and technology solutions
Update the BCM Program including a framework (ISO22301) and enhanced procedures and activation strategies
Gilead Sciences (May 2020 – Current)
Business Continuity and Vendor Resiliency Consultant
Gilead Sciences – Business Continuity Program and Vendor Resiliency Management
Refresh the Business Continuity global plans and manage vendor resiliency risk assessments and other projects as needed.
Home Equity Bank (September 2019 – march 2020)
BC Specialist
Home Equity Bank – Business Continuity Management Program and Crisis Management
Refresh the Business Continuity Management program and enhance Crisis Management Program capabilities of the organization, ensuring streamlined recovery capability and compliance with regulatory bodies.
BCM Strategy, BIA and Recovery Procedures in a refreshed format
Align Business Process RTO and RPO to recovery strategy and technology solutions
Build a Crisis Management Program including a framework and enhanced procedures and activation strategies
Portland General Electric (PGE) (May 2019 – June 2019)
BC/DR management Consultant/Specialist
Portland General Electric (Portland, OR) – Business Continuity Management Program and Disaster Recovery program enhancements including Crisis Management
Refresh the Business Continuity Management program and enhance Disaster Recovery and Crisis Management Program capabilities of the organization, ensuring streamlined IT recovery capability and compliance with regulatory requirements.
BCM Strategy, BIA and Recovery Procedures in a refreshed format
Align Business Process RTO and RPO to IT recovery strategy and technology solutions
Review and enhance the Crisis Management Program with modern/ enhanced procedures and activation strategies
B2B Bank (March 2018 – May 2019)
BC/DR Specialist
B2B Bank – B2BBank - Laurentian Bank of Canada – Business Continuity Management Project:
Build and develop a Business Continuity Management program and enhance Disaster Recovery capabilities of the organization, modernizing the DR Program and ensuring streamlined recovery capability and compliance with regulatory bodies.
BCM/DR Strategy, Framework, Policy, Procedures and Governance Structure
BCM/DR Program deliverables, concepts and business objectives Cobit5/ITIL
Align Business Process RTO and RPO to recovery strategy and technology solutions
Align new technology requirements and capacity planning to address business requirements
Regulatory Requirements (OSFI)
Business and Technology Risks Assessment
Crisis Management Planning, training and delivery to executives
BCM and DR Training and Awareness Program development and delivery
BC/DR Exercise (Planning, Execution and Reporting)
LBC - Laurentian Bank of Canada – Greenland Project:
Project Manager on Business Continuity workplace recovery for Montreal offices, planning and implementation of site technology and vendor management.
DELL/EMC (August 2016 – March 2018)
Principal Consultant
RBC - Royal Bank of Canada – Global Disaster Recovery Program Transformation:
Disaster Recovery Lead, working on the modernization and transformation to a Global Disaster Recovery Program within Royal Bank of Canada. Working with Risk to address regulatory requirements and best practices:
Incident and Problem Management, and Communications
Standards, Policy and Regulatory Requirements (FFIEC, OSFI, COBIT, ISO and NIST)
Single Points of Failure (SPoF)
Align Business Process RTO and RPO to recovery strategy and technology solutions
Align technology requirements and capacity planning to address business requirements
Audit Reporting, KPI and KRI metrics
Crisis Management Planning, training and delivery to executives
Training and Awareness Program development and delivery
DR Exercise (Planning, Execution and Reporting)
Jolera (December 2015 – August 2016)
Principal Consultant (DR Lead)
Working with Jolera’s client (Serco) as part of their DEC II technology rollout across Ontario.
Disaster Recovery Lead, building the DRP program for Serco’s Driver Examination Center’s technology and infrastructure.
Deloitte Subcontract – Deloitte (October 2014 – March 2015)
Principal Consultant
Working with various Deloitte clients as part of Deloitte’s Enterprise Risk Consulting group.
-Interac – Interac BCM BCP and DRP program build
-RSA Group – BCM Program Audit
-Centric Health - DRP Audit
-Wescom - PointClickCare – BCM program development
-BMO – BCP QA Audit and BCP Review
AMI Group (October 2013 – Continued Resource for AMI)
PowerStream – Corporate Business Continuity Management Program Development and Implementation
Principal Consultant
Build and develop a BCM program for PowerStream. A BCM program that adheres to DRI North American standards. The BCM covers all best practices and business areas of concern. Implementation of Training and Awareness and business unit onboarding. Build corporate strategy and a roadmap.
ITMethods (May 2012 – Sep 2012)
Canadian Partnership Against Cancer – Corporate and Oracle Portal Migration Project
Senior Project Manager
Canadian Partnership Against Cancer Corporate IT infrastructure, systems and applications migration project to a new vendor. Planed and coordinated project team during migration of all CPAC systems including, Windows 2008 AD, Exchange, File Servers, BES, McAfee and other corporate legacy and beta systems. I also worked on key deliverables including Disaster Recovery and DR test plans. Coordinate with Vendors to deliver Oracle upgrade and migration to the CPAC corporate portal. Coordinate with Vendors to deliver new products and migrate BETA to Production.
Prior and Prior (April 2012 – July 2012)
City of Guelph – Corporate IT business Process Audit and Review
Project Consultant
Performed an audit of specific IT processes identified by Prior and Prior and the city that were falling short of expected SLA’s, interview IT delivery team, senior staff and management, compiled and delivered reports and recommendations based on findings.
Powerbev (April 2012 – May 2012)
Powerbev - IT Audit
Project Manager
Project Managed and performed an independent audit of Powerbev’s IT infrastructure, facilities and IT processes. Compiled an IT Audit Report identifying areas for improvement within the organization. Assigned a PM and Trusted Advisor roll for future fulfillment of IT projects within Powerbev.
Steward Edge (Jan 2012 – March 2012)
Steward Edge - Data Centre Migration Project
Project Manager
Project managed the migration of Steward Edge’s Hosted and Managed services from old vendor to new location. The migration consisted of a number of VM’s, Physical Servers, Network and Storage. The environment consists of Exchange, SQL, MS 2008 Server AD and WEB Services. Project managed the planning, coordination and execution of project tasks and assigned duties to team, Project managed the vendors to ensure timely delivery of products and services in order to meet tight deadlines in a demanding workforce.
City of Toronto, Risk Management Information Security (Feb 2011 – July2011)
C.O.T. ITM - Continuity Management Program and Disaster Recovery.
BC/DR Consultant
Worked on a 6 month contract at the City of Toronto’s Information and Technology divisions to project manage the development of a Business Continuity Management Program and Disaster Recovery Plans. Including Policies, Procedures, Strategies and Crisis Management as the program Governance supporting program components comprising of Awareness and Training, Testing and Exercise and Maintenance, Audit and BIA Risk Evaluation, and all associated BC, DR and Specialty Plans.
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