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Food Service Sales

Location:
Al Dafna, Qatar
Salary:
3000
Posted:
January 18, 2021

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Resume:

CURRICULUM VITAE

BIO DATA

NAME : MACHANG’A DOUGLAS KIMUHU

DATE OF BIRTH : 04/03/1992

MARITAL STATUS : SINGLE

CONTACT : +974********

EMAIL ADDRESS : adjinl@r.postjobfree.com

NATIONALITY : KENYAN

SEX : MALE

RELIGION : CHRISTIAN

LANGUAGES : ENGLISH & SWAHILI

(FLUENTLY SPOKEN & WRITTEN)

PERSONAL PROFILE

I am an articulate, hardworking, obedient, loyal, excellent team

Work qualities .I am diligent with my work and I always like

to leave a positive image wherever I go.

CAREER OBJECTIVE

To pursue a progressive career offering professional development,a clear career growth path and challenging operations with both national and international outlook while offering opportunities for continuous improvement.

WORKING EXPERIENCE

2019march– present :DIET HOUSE

position Waiter (QATAR)

• Providing a warm welcome for customers.

•Receive food & drink orders & serve customer requests to the standards required.

•Serving dishes to customers at tables.

•Learning the names of & building relationships with regular customers.

•Ensure timely delivery of all food & beverage items to customers.

•Understand menu content and keeping up to date with any menu changes.

•Making recommendations from the menu if requested.

•Answer guest queries in a polite and helpful manner.

•Clearing cutlery and dishes away from tables.

•Passing food orders through to the kitchen staff promptly.

•Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.

•Full product knowledge of all menu items and hotel facilities and services.

•Check on customers asking if they are enjoying their meals and service.

•Ensuring the food service area is left clean and tidy once all the guests have left.

•Relaying, preparing and setting tables for the next guests.

•Looking after guests with special needs i.e. dietary requirements, allergies

mobility etc.

2019feb – 2019march : PINK APPLE CASINO (JARVIS LIMITED)

position Food and beverage supervisor (KENYA)

•Composing duties rostas

•Assist in setting themes eg. Ladies night, Africa night,sports night

•Skim checking stock in the bar, coffee shops and restaurant

•Inspecting of outlets to ensure everything is in order

•Taking equipment stock at the end of the month

•Assist in taking operation requisition list

•Assist in pre and post service briefing/activities

•Ensuring proper mis-en-place, actual service and mis-en-scene are done

•assist managing all outlets i.e Coffee shop, banquets,restaurant and bar

2017sep –2019feb : SOIPOGH GETEWAY CAMP(UNHCR CAMP)

position. Restaurant supervisor (KENYA)

•Composing duties rostas

•Assist in setting themes eg. Ladies night, Africa night,sports night

•Skim checking stock in the bar, coffee shops and restaurant

•Inspecting of outlets to ensure everything is in order

•Taking equipment stock at the end of the month

•Assist in taking operation requisition list

•Assist in pre and post service briefing/activities

•Ensuring proper mis-en-place, actual service and mis-en-scene are done

•assist managing all outlets i.e Coffee shop, banquets,restaurant and bar

2016 July –2017 september : ASHNIL HOTEL

Positon Waiter(KENYA)

Providing a warm welcome for customers.

Receive food & drink orders & serve customer requests to the standards required.

Serving dishes to customers at tables.

Learning the names of & building relationships with regular customers.

Ensure timely delivery of all food & beverage items to customers.

Understand menu content and keeping up to date with any menu changes.

Making recommendations from the menu if requested.

Answer guest queries in a polite and helpful manner.

Clearing cutlery and dishes away from tables.

Passing food orders through to the kitchen staff promptly.

Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.

Full product knowledge of all menu items and hotel facilities and services.

Check on customers asking if they are enjoying their meals and service.

Ensuring the food service area is left clean and tidy once all the guests have left.

Relaying, preparing and setting tables for the next guests.

Looking after guests with special needs i.e. dietary requirements, allergies

mobility etc.

2016 Feb – 2016 july : PRIDEINN HOTEL

Position Waiter(KENYA)

Duties & Responsibilities

Taking orders from customers for food or beverages

Checking with customers to ensure that they are enjoying their

Collecting payments from customers

Preparing checks that itemize and total meal costs and sales taxes

Removing dishes and glasses from tables or counters, and took them to kitchen for cleaning

Cleaning tables and/or counters after patrons have finished dining

Explaining how various menu items are prepared, describing ingredients and cooking methods

Preparing tables for meals, including setting up items such as linens, silverware, and glassware

Performing food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee

2014 Dec -2016 Feb : A.C.K ST.JULIANS CENTRE

Position Waiter(KENYA)

Duties & Responsibilities

Receiving customers and providing timely service of food and beverage in a professional manner.

Maximizing sales and achieving target set by the supervisor.

Providing product information to customer’s menu items, cooking methods and ingredients making recommendations upon request.

Providing excellent customer service and reporting customer concerns /complaints to the supervisor for action.

Accounting for crockery and equipment used in the restaurant and outside catering services.

Handling requisitions for restaurant operations and feeding them into the computer.

Stock taking

2011 June-Aug : PANARI HOTEL

Position Attaché (KENYA)

Duties & Responsibilities

Assisted in ensuring dining areas are clean and orderly

Took customers payments and give back correct change

Listened and responded to guests’ requests or complaints

Delivered excellent customer service, at all times

Assisted in keeping the hotel reception area clean and tidy, at all times

EDUCATIONAL BACKGROUND

2012-2014 - KIAMBU INSTITUTE OF HOTEL AND CATERING

Diploma in Food & Beverage Management

2011—2012 WANTECH COMPUTER COLLEGE

Certificate in Computer Application

2008-2011 : GITHUMU HIGH SCHOOL

Kenya Certificate of Secondary Education

MEAN GRADE C

1999-2007 : MWANGAZA PRIMARY SCHOOL

Kenya Certificate of Primary Education

HOBBIES

READING MOTIVATIONAL AND INSPIRATIONAL BOOKS

SWIMMING

TRAVELING

REFEREES

1)MR SAMSON MAINA

FINANCIAL OFFICER AT PANARI HOTEL

TEL: +254***-***-***

2)MR EPHANTUS KANYI

LAB TECHNICIAN AT NAIROBI UNIVERSITY

TEL: +254***-***-***

3)MRS ESTHER WANJA

PRINCIPAL KIAMBU INSTITUTE OF HOTEL & CATERING

TEL: +254***-***-***



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