Desktop Support Administrative Assistant
Resume:
adjij7@r.postjobfree.com
**** ******* ** *********, **, 49008
EDUCATION
WESTERN MICHIGAN UNIVERSITY
Kalamazoo, MI
Computer Information Systems Computer Information Systems Candidate (Expected graduation Jun 2021)
Relevant Coursework
Java
Python Code
Javascript
HTML
PHP
C#
Microsoft office
Adobe
Extracurricular Activities
Tau Sigma (ΤΣ)
ADDITIONAL SKILLS
Visual Studio Code
Microsoft Windows
Apple IOS
Apple Mac OS
Linux Operating Systems
CERTIFICATIONS
HarvardX Web Programming with Python/MySQL (currently enrolled)
KENDAL
JONES
Desktop Support
CAREER OBJECTIVE
Diligent Computer Information Systems major currently attending Western Michigan University, with 3+ years of work experience. Aiming to leverage a proven knowledge of systems configuration, database development, and programming skills to successfully fill the Desktop Support role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
EXPERIENCE
SUPPORT STAFF
Kalamazoo Gospel Mission, Kalamazoo, MI / Apr 2019 - Present
•Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
•Attend meetings to record minutes.
•Greet visitors and determine whether they should be given access to specific individuals.
•Provide clerical support to other departments.
TECHNOLOGY INTERN
Kalamazoo Public Library, Kalamazoo, MI / Dec 2017 - Sep 2018
•Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
•Perform data backups and disaster recovery operations.
•Load computer tapes and disks, and install software and printer paper or forms.
•Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
•Analyze equipment performance records to determine the need for repair or replacement.
•Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
•Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
•Train people in computer system use.
•Perform routine network startup and shutdown procedures, and maintain control records.
•Ensure public internet usage rules are consistently followed.
•Maintain library use statistics and report on types of questions, frequency of requests, etc.
•Demonstrate knowledge of and adherence to KPL policies and procedures.
ADMINISTRATIVE ASSISTANT
Amazing Skin by Nina Maria, Southfield, MI / Apr 2017 - Aug 2017
•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
•Answer phone calls and direct calls to appropriate parties or take messages.
•Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
•Attend meetings to record minutes.
•Greet visitors and determine whether they should be given access to specific individuals.
•Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
•Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
•File and retrieve corporate documents, records, and reports.
•Open, sort, and distribute incoming correspondence, including faxes and email.
•Prepare responses to correspondence containing routine inquiries.
•Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
•Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
•Provide clerical support to other departments.
REFERENCES
References available upon request
.
Contact this candidate