ANSA ALEX EFFIOM B.Sc.ECONS.

(H & T PRACTIONER)

Address: **, ******** ****, *** ***. AIRPROT ROAD, IKEJA – LAGOS, NIGERIA.

Email Address: adji7h@r.postjobfree.com

Mobile Phone: +234 803-***-****

Home Phone: +234 908*******

CAREER PROFILE

A techno-hospitality & tourism professional with extensive practical experience in project planning and execution as well as project management and branding, a well-groomed managerial personality with core expertise in Food & Beverages management, Reservations & Tour planning, People &Personnel management, Marketing &Budgets management and Time management. I am a trained administrator with conceptual coordination of management strategies, a motivating team leader inherently flexible and aptly able to adapt to any work environment with a spur to explore new business opportunities.

CAREER OBJECTIVE

To uphold dynamism and ingenuity in my career while striving to achieve amiable height as a renown professional with the dream to remain a major player in the hospitality & tourism/product branding & marketing sector. I am seeking an enduring and a befitting roll in a dynamic organization to apply accrued expertise that will bring superior development for the entire team.

PERSONAL DATA

BIRTH DATE: November 22, 1974

GENDER: Male

MARITAL STATUS: Married

NUMBER OF DEPENDANTS: Four (4)

NATIONALITY: Nigerian

PASSPORT NUMBER: A01358760

DRIVERS LICENSE: TTDO 1142 AA2 (NGA)

PROFESSIONAL EXPERIENCE

Oct. 2015 – Date OPERATIONS MANAGER

INTEGRATED TOURISM & HOSPITALITY SOLUTIONS

19 Banana Close, Ajao Estate, Isolo, Lagos

INDUSTRY TOURISM AND HOSPITALITY

REPORTING LINE BORD OF DIRECTORS

KEY ROLL Set up operational structures and coordinate the entire

Units to comply with the set modules of operations to

Achieve set goals and targets without compromising

Set standards of services delivery.

Develop and coordinate a meeting pattern to

Checkmate performance appraisal for the unit heads

To ensure all set targets are met and company’s Mission, Vision and policies are uphold at all time.

Ensure team members welfare and motivation to put

the right attitude to work as one of the prudent

roadmap to achieving profit, progress and expansion

for the organization.

Dec. 2013 - April, 2015: GENERAL MANAGER

CARITON HOTELS LIMITED

42 rooms hotel with event centre, 2 banquet halls, Gymnasium, Swimming Pool

3, Tex Olawale Street, Off Apapa/Oshodi Exp. Way, Olodi - Apapa, Lagos.

COMPANY/INDUSTRY: HOSPITALITY

REPORTING LINE: Reports to the board of Directors

KEY ROLL: Absolute facility administration, Operations& Marketing

July.2011 to Oct.2013 GENERAL MANAGER

NIRVANA HOTEL& SUITES

(104 Rooms hotel with casino, Gymnasium, 4 bars, 3 Restaurants, 2 Swimming pools

Event centre, multi purposed hall of 4,000 guests capacity & 2 banquet halls)

KM 12, Ikorodu/Shagamu road,Mosimi – Ogun state, Nigeria.

COMPANY/INDUSTRY: Hospitality

REPORTING LINE: Reports to the Board of Directors

KEY ROLL: Plan and organizeReservations, Events, Catering & others.

Promoting the brand and marketing the business.

Manage budgets and financial plans as well as control

operational expenditure.

Setting and achieving sales and profit targets.

Supervise Maintenance, Supplies, Renovations & furnishings.

Deal with contractors and suppliers.

Carry out regular inspections of properties and facilities.

Ensure compliance with health & safety laws, licensing and

other statutory regulations.

June. 2008 to June, 2011. GENERAL MANAGER

PARKLANE HOTELS LIMITED

(52 room hotel, with swimming pool, 2 bars, 2 Restaurants, Gymnasium, Car Hiring)

40, AsaAfariogunstreet, off Int. airport road, Isolo – Lagos, Nigeria.

COMPANY/INDUSTRY:Hospitality

REPORTING LINE: Reports to the CEO/Chairman

KEY ROLL: Directly in charge of Marketing & Operations as relates

products& services delivery on day to day basis.

Develop and implement ethical strategies to maximize revenue

and operational profits without compromising quality of

products and services.

Create and maintain enduring business relationships with

clients, vendors and statutory officials.

Initiate and implement a systematic and periodic in-house

training for staff to enhance satisfactory services delivery.

Create periodic report analysis for management’s assessment.

Nov. 2005 to Jan. 2008 GENERAL MANAGER

1960 HOTELS CHAIN

(3 Boutique hotels with a total of 76 rooms all in Lagos, event halls & night club)

Off Awolowo way – Ikeja, Off Toyin street – Ikeja & Anthony Village – Ikeja, Lagos.

COMPANY/INDUSTRY: Hospitality

REPORTING LINE: Reports to the Board of Directors

KEY ROLL: Plan, Organize Control work schedule for the Line

managers. Initiate and draw up appropriate policies, rules and Standard

Operating Pattern as well as menu lines to suit all season.

Develop a customer service pattern that allows for updates,

feedback and follow up on client requests & complains.

Ensure that standard hygiene level & stipulated service policies are uphold and maintain acceptable working relationship

between the staff & management in ALL units.

Feb. 2002 to Oct. 2005 HOTEL MANAGER

CEECOMM HOTEL& SUITES

(26 room hotel with 1 Restaurant & Bar, an outdoor Bar for event, car hiring)

1, Adekunle Owobiyi Close off Oladele Kadiri Street, Ogba – Lagos, Nigeria.

COMPANY/INDUSTRY: HOSPITALITY

REPORTING LINE: Reports to the Managing Director

KEY ROLL: Take charge of general day to day activities in the hotel.

Analyze sales and device marketing and revenue management

strategies.

Deal with client’s complaints, comments & requests.

Ensure events, conferences and other operational activities

Run smoothly.

Ensure staff compliance with company policies, standards &

operational ethics.

Manage budget and financial planning as well as setup control

systems to check pilfering. Uphold standard services delivery.

Generate periodic reports for the management board.

EDUCATIONAL BACKGROUND QUALIFICATION

2000 to 2001 NATIONAL YOUTH SERVICE CORPS

Served in Jos, Plateau State, Nigeria. NYSC CERTIFICATION

1995 to 1999 UNIVERSITY OF CALABAR

Calabar, Cross River State, Nigeria.

School of Social Sciences B. Sc.

1985 to 1991 HOPE WADDEL TRAINING INSTITUTION

Calabar, Cross River State, Nigeria.

Secondary Education W. A. S. C

1979 to 1984 ARMY DAY CHILDREN SCHOOL

Ikeja Cantonment, Ikeja – Lagos State, Nigeria. F. S. L. C

PROFESSIONAL TRAINING

1992 to 1994 B JAYS HOTEL

24, Samuel Manuwa Street, Victoria Island, Lagos State, Nigeria

Trained areas include:

Grooming & Hygiene management

Front Desk Servicing

House Keeping

Food & Beverages handling & Servicing

Banqueting & Events Management

Out Door catering Management

Storage & Store Management

Basic Hotel accounting and Administration

MANAGEMENT SKILLS Hotel management software appreciation

Team & Time management

Clients, Vendors and Suppliers relationship management

Riots and Crisis management

Discipline and Pilfering control

Leadership and quality assurance

Budgets planning and projection management

Human resources and administration management

Sound analytical judgment skill

Corporate relationship and interpersonal skill

Presentations and negotiations with government and regulatory authorities

COMPUTER Proficiency in Microsoft word, Excel, Power point and Data base

CAREER LEVEL: Management

NOTICE PERIOD FOR APPOINTMENT: One (1) Month

TARGET JOB LOCATION: Any Location

OFFICIAL LANGUAGE: English (S & W)

YEARS OF EXPERIENCE IN ENGLISH: Over thirty (30) years

SKILL LEVEL IN ENGLISH: Very good

REFERENCES: Available on Request.

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