Summary
I am an experienced Manager with a demonstrated history of working within skincare and luxury goods-- skilled in Customer Service Management, E-commerce, Sales, Event Curation and Store Operations. Experience
FREELANCE EDITOR / ILLUSTRATOR LOS ANGELES, CA — CURRENT
• Working closely with independent publications to select narrative works; brand management
• Assisting in curation of art exhibitions and contracted jobs within illustrative work for local galleries
• Supporting local artists through publishing, printing and selling artists' work STORE MANAGER, AESOP LOS ANGELES, CA — 2015 - 2018
• Store operations, store maintenance, planning store events and assisting in new store openings
• Assisting regional manager on multi-store management & providing creative ways to increase foot traffic
• Lead, mentor and foster a strong sense of communication amongst all staff and act as hiring manager for SoCal
• Installing new monthly visuals/upkeep, conducting weekly training and inventory orders
• Maintaining a customer base of key clients and local amenity accounts GARMENT MANAGER, MUJI LOS ANGELES, CA — 2014 - 2015
• Support Store Manager and all department managers
• Carry out directives to the team and delegating duties during store events
• Assisting in hiring, training and developing new employees
• Ensuring a consistent standard of client service
• Lead opening and closing functions
TRAINING SUPERVISOR, LUSH LOS ANGELES, CA — 2010 - 2013 Oversee recruiting efforts for my region: support interviews, logistics, creating and planning training program
• Advise on people-related activities, hiring, promotion and transfer decisions
• Manage improvements on talent development programs, tracking results and soliciting feedback
• Assisting on sales floor during high foot traffic for group demonstrations Education
California Institute of the Arts — BFA, Fine Art/Illustration 2014 Academy of Art University - AA, Fine Art/Fashion Design 2009 Skills
Microsoft Office. Quick books. Netsuite. POS systems. Curation & Event Planning. Book Binding. Exhibition Production. Wendy Valdez
adjhz1@r.postjobfree.com 818-***-**** Los Angeles, CA 90026 COMME DES GARCONS POCKET SPECIALIST, DOVER STREET MARKET LOS ANGELES, CA — 2018 - 2019 Assisting zone managers and creating training programs for the store Communicating logistics for pocket space, organization of BOH and managing visuals of the space Styling clients and scheduling appointments; maintaining client book
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