Michelle Bowman

Palmerton, PA

adjhxt@r.postjobfree.com

570-***-****

Willing to relocate to: Berks County, PA - Schuylkill County, PA Authorized to work in the US for any employer

Work Experience

Zone Merchandise Supervisor/ Deli and bakery manager Walmart - Lehighton, PA

June 2003 to November 2019

• Conduct hiring interviews, train, develop and supervise associates in all the various retail areas including the food areas.

• Trained, supervised and worked with teams of 3 to15 or more people.

• Regulate scheduling, actively resolve many personnel or vendor issues and govern company policies to provide the best work environment possible.

• Drive sales through creative merchandising, inventory control and great customer service.

• Involved in monthly and annual inventories.

• Order all product and supplies. I created system to organize and maintain those storage areas.

• I make sure all the equipment receives servicing and repair when it's needed to keep us operational.

• I've participated in several special projects in many stores and represented our store at the annual shareholders meeting in Arkansas.

• Operate several computer programs including Windows 10, TC70s and other hand held devices.

• Proficient in cold chain requirements for all task in the fresh food areas. Ofiice Manager

T & M Flooring - Palmerton, PA

November 1997 to January 2015

• Assisted on launching, building and maintaining a very successful local flooring business.

• Established accounting system, set up Quickbooks software and use Window 10 system, Word and Excel programs as well.

• Manage all office duties including phone calls, filing, tax documents, mail and office supply ordering. Manage all customer service needs and correspondence with subcontractors.

• Assist installers when needed with sales and installations. Teller

First Northern Bank and Trust - Palmerton, PA

June 1998 to August 2002

• Very proficient with money handling and customer confidentiality.

• Troubleshooting account bookkeeping issues in person and on the phone for customers.

• Great phone skills and comfortable with Windows.

• Graduated training with excellent scores.

• Traveled to other branches as a floating teller to fill staffing needs. Education

High school or equivalent in College prep. with business electives. Chorus, Band and sports.

Kutztown Area Shs - Kutztown, PA

September 1983 to June 1987

Skills

• Customer Relations

• Leadership and training Experience

• Bookkeeping and accounting experience

• Quick and open to learning new job skills.

• Retail Management

• Merchandising

• Microsoft Windows

• QuickBooks

• Troubleshooting

Assessments

Customer service — Highly Proficient

January 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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