Mukesh Kumar Agrawal, CSM, SSM

Philadelphia, PA, USA

Email: adjhwz@r.postjobfree.com, Phone: +1 – 774-***-****

www.linkedin.com/in/mukesh-kumar-agrawal

SUMMARY

IT Management Consultant having flair for incremental innovation with 17+ years of IT experience.

Certified Scrum Master (CSM) - Scrum Alliance.

Certified SAFe Scrum Master (SSM) - Scaled Agile.

6+ years of implementation experience in Agile (Scrum, Kanban) including greenfield development with Scaled Agile implementation (SAFe).

Strong Collaborator in Product Roadmap, Program Increment and Release Planning.

Good Team building and influencing skills including mentoring, facilitation and conflict resolution.

Well versed in Agile Development metrics and Key Performance Indicators (KPI).

In-depth knowledge of project planning methodologies, tools, IT standards and guidelines.

Extensive experience in Software Sizing, Estimation, Project Planning, Execution and Control.

Adept in technical solutions and conceptualization of enterprise wide IT solutions/application development.

Able to operate calmly in a high-pressure environment, and work accurately with attention to details, navigating through ambiguity and priority changes.

Worked in Healthcare, Digital Marketing, Banking and Financial Services and Web Content Management System(WCM/CMS) domains with customers like Navvis healthcare, New Ocean Health Solutions, Apple Inc., Yahoo Inc., American Express and Ameriprise Financials.

Extensive experience in all stages of Software Development Life Cycle (SDLC) in enterprise environment.

Well versed in Global Delivery Model (Onsite - offshore project delivery).

Good communication and stakeholder management skills and estbalishing connect with all stakeholders - Project Sponsors, Business, Architects/SME, Dev Team and external vendors.

Microsoft Certified Professional (MCP) in Developing and Maintaining Web Applications.

PMI Certified Project Management Professional (PMP) (Not active at this time)

PROFESSIONAL EXPERIENCE

Oct 19 - till now: Scrum Master - Technical Manager (Navvis Healthcare, St. Louis)

Development of Coreo suite of products; Web and Mobile Application(s), RESTful API’s.

Technology stack consists of Angular and React JS framework, Microsoft .Net framework, Microsoft SQL Database and integration with 3rd party healthcare system and devices.

Implemented Agile methodology, Scrum (multiple Dev Tracks).

Communicate and help in resolving technical and architectural complexities, intersystem dependencies.

Perform Software demonstration workshops with Technical Architects and SME(s) (Subject Matter Experts), Business Analysts and Product Technology Leadership.

Report delivery progress, trend and variance to stakeholders via MS project, Excel Macros, SQL Server Database queries/report extract and Application Lifecycle Management software like JIRA.

Contributing to organization process assets by baselining template(s), checklist(s) and quality standards.

Aug 17 – Sep 19 : Scrum Master - Technical Manager (New Ocean Health Solutions, Philadelphia)

Project involves development and maintenance of Client IT ecosystems in Healthcare domain. IT systems consist of Mobile App, Web API’s, Web Portal and other 3rd party interfaces.

Implemented Agile methodology, Scrum (multiple Dev Tracks) and Kanban (Maintenance track).

Guiding team and organization on how to use Agile/Scrum practices and values.

Assisted Product owner(s) in Product Backlog maintenance, Sprint and Release Planning

Managed dependencies, removing impediments and facilitating requirement grooming and quality reviews.

Proposed and implemented, Test-Driven Development (TDD) for Web API’s.

Feb 17 - Aug 17 : Scrum of Scrum Master - Technical Manager (Charles River Associates, Boston)

Development of Trading System to dramatically improve the capability of the CRA’s trading platform, Shorten time-to-delivery for implementing new bidding designs and features.

Scrum of Scrum Master in a Program consisting of multiple Scrum teams with total team size of 25+ by applying SAFe practises.

Assisting Product Owner in conversion of Minimal Viable Product (MVP) to product Backlog.

Resource Planning, Team alignment in Agile Release Train (ART).

Facilitated Program milestone planning, reporting and reviews with Project sponsors, Technical stakeholders and IT management.

Encouraged adoption of Continuous Integration/DevOps procedures.

Jul 15 - Feb 17: Scrum Master - Project Manager (Apple Inc., Sunnyvale(CA))

The project involves development of the Unified Site Experience Platform based on Adobe Experience Manager (AEM) with Web Content Management (WCM) and Digital Asset Management(DAM) capabilities.

Led development effort in this transformational program as Digital PM.

Worked as Scrum Master for Product Sprints.

Collaborating with Product Owners by proposing and securing alignment on Product roadmap and lineage between Production releases and Sprints.

Sep 14 - Jul 15 : Project Manager (Lloyds Register)

IDS and Type approval projects are part of transformational program at Client IT landscape. These projects were strategic enabler by replacing current systems with leading edge technology, supporting highest quality service provision and enabling better management of business.

Provided consultancy towards proposed solution and led team consisting of UI designers, Business Analyst and Architects.

Created development plan which included technology stack, logical boundaries of new systems, interfaces and handshake points etc. and high-level line items with effort and sizing attributes.

Aug 11 - Sep 14: Technical PM - Scrum Master (Yahoo Inc.)

Program scope included enhancement cum maintenance of Yahoo Sports properties like rivals.com, europsort.yahoo.com, cricket.yahoo.com and Asenna (South American soccer league).

Managed peak team size of 12 as Technical PM for sports-cpe program. Assignment tenure comprised of Working as Scrum Master in multiple scrums and collaboration with property product managers based in US and Europe.

Jan 09 - Jul 11: Tech Lead (Underwriters Laboratories (UL), Chicago)

Project involved enhancement and maintenance of 'Global Pricing Tool' and 'Request for Quote' Systems.

Got on-boarded as lead for maintenance track and with continuous demonstration of capability was instrumental in my employer winning large development project which were typically done by original system vendor.

Jul 05 - Dec 08: Developer and Business System Analyst (Ameriprise Financials, Minneapolis)

Worked in varied roles as Developer as well as Business System Analyst for varied projects.

Requirement Gathering and Analysis, Creating Use Cases, Creating System Requirements and Requirements Traceability Matrix (RTM), Integration Test, UAT, Implementation/Rollout Support. Maintained System Appreciation Document (SAD) and Disaster Recovery Plan (DRP).

May 03 - Jun 05: Developer (American Express and Ameriprise Financials)

Worked as a .Net developer for Online Replacement Card Application (ORCA), Risk Mitigation project and Investment Advisor Code of ethics projects.

TECHNICAL SKILLS

Project Management Tools - MS Project, MS Office, JIRA, Confluence, Rally

Adobe Experience Manager (AEM 6.1, ADCQ 5.X), .Net, C#, MS SQL Server and Oracle DB

Miscellaneous tools such as MS VSS, SVN, TFS, MS Visio and HP Quality Center, RADAR

EDUCATIONAL QUALIFICATIONS

B.E. (Bachelor of Engineering in Chemical Engineering) from NIT Raipur (India), 75.2% in 2001

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