MARIA CARMA SARMENTO
**** ********* ****, *********** ** 18067 · 610-***-****
*************@*****.***
EXPERIENCE
FEBURARY 2018– MARCH 2020
SERVER, DOlce Mamma
Responsibilities included customer service, customer satisfaction and food prep, bussing and waiting tables, cashiering, and light bartending.
JUNE 2000 – NOVEMBER 2003
GENERAL MANAGER, mcdonalds
Recruited from Perkins to work for McDonald’s. On a daily basis oversaw hiring, training, building equipment, inventory and ordering of all products, sales, and oversaw 3 assistant managers and 3 hourly managers.
MAY 1999 – JUNE 2000
FRONT HOUSE MANAGER, Perkins
Responsibilities included light cooking, bakery management, register, hostess, staff management, customer satisfaction and sales. Partook in training management for other stores. Reason for leaving was the recruitment from Mccopco to work for McDonalds.
AUGUST 1998 – DECEMBER 2017
OWNER, Carma’s Cleaning solutions inc.
Responsibilities included generating new business, staffing, payroll, customer satisfaction, training, inventory control and management. Oversaw 75 sites weekly with 10 employees.
SEPTEMBER 1996 – MAY 1998
SALES ASSOCIATE, Keystone Savings bank
Responsibilities included customer satisfaction, opening and closing accounts, partook in incentive driven plans to improve work quality.
EDUCATION
JUNE 2000
GENERAL MANAGER CERTIFICATE, hamburg university
McDonald’s provided college level training for a general manager program for employment.
JUNE 1983
HIGH SCHOOL DIPOLMA, bethlehem catholic high school
SKILLS
Trilingual, fluent in English, Spanish and Portuguese
Customer Service
Reliable
Communication
Recruitment
Sales Experience