Post Job Free

Resume

Sign in

Manager Operations

Location:
Delhi, India
Posted:
January 18, 2021

Contact this candidate

Resume:

*

Dharmendra Kumar Sharma

Mobile: +91-999*******~ Email: adjh3o@r.postjobfree.com

Experienced, Operations Management, Specialist in Team Management, Vendor Management, Airport, Metro & Traditional OOH Advertising, (Static & Digital) Professional Synopsis

A result driven professional with more than 14 years of expertise in the areas of Operations & Projects Management across Signage’s, Events, Media (Outdoor advertising) Static & Digital, E Commerce building, Tech Infrastructure.

Airport Experience.

Static Media : Site installation, Media Mounting/ Demounting, Quality checks, Printing coordination, Maintenance, Pictures Sharing.

Digital Media : Installation and maintenance of Digital clock network (International brand Ulysse Nardin), Integration of Digital network including the server and scudding software, Picture Sharing Automation App, UTUBE channel & Maintenance of Digital units.

Innovation / Promotions /Activations: Complete coordination, Operations & Installation of various Innovations, Promotions and Activations.

Coordination’s within Airport Direct team: GMR (Commercial Team, Airport Operations,IT, Safety, Electrical, Citi Side, Air Side, Baggage Belt Maintenance team, Aerobridge Team, Parking, Horticulture, Vigilance), CISF, Customs, etc.

Vendor Management: O&M vendor (Digital & Static), Printers, Projects vendors (Fabrications

& Installations).

Team Management: Handling a team of engineers & Supervisors of 5+DR people and outsource O&M team.

Report Generation: Daily/Weekly/Monthly MIS, Quality reports, Safety Reports.

Liasioning: Coordination and managing to various agencies such as BCAS for AEP and permissions, CISF, Local Police & MCD.

Key Skills :

An effective “hands on’’ manager with proven abilities in Team management,Vendor management, Vendor Development, management and delivering results in tough Public domain projects/Operations.

Guiding team members and enabling knowledge sharing among the team by continuous trainings & demos.

Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

Strong Process Orientation with focus on Report generations, Data capture, MIS, Safety & Quality.

Strong Negotiations skills, Value engineering & Innovative approach in problem solving.

Team player, Leadership skills, Focus on cost & resource optimisation with Out of the box thinking.

Organisational Experience

1. Pioneer Aluminium Pvt. Ltd. India’s premium Signage Manufacturing Company with International Collaborations.

Role : Operations & Projects Head (Projects Installation Head ) Duration : From Sep 19 till Nov 2019

As Operation & Projects Head I am Managing PAN India unites installation, Quality assurance & resource optimization.

Executed critical projects within Time line and Budget at Hyderabad (GVK One Mall), Mumbai Airport (T2), Raipur Airport, Chandigarh Airport, New Delhi & Nizamuddin Railway stations and many more.

Responsible for managing all company work related to execution and processes, Customers, Officials & Vendors for delivering results in extremely challenging timelines.

Focus on Report generations, data capture, MIS, Safety & Quality.

Responsible for Liasioning with local department for permits. 2

2. Promocare a Signage group company.

Role : Operations & Projects Head

Duration : From Feb 18 till Aug 2019

As Operation & Projects Head I was managing over 7 Cr of business executions PA with a team of 2 Managers, Executives, Technicians, Fitters, and Workers & Venders.

Taking care for all the events execution / planning and commercial aspects for Buddh International Circuit (Grater Noida)

Responsible for managing all company work related to execution and processes, Customers, Officials & Vendors for delivering results in extremely challenging timelines.

Responsible for property bottom line & Cost Saving initiatives by strong negotiation with vendors.

Focus on Report generations, data capture, MIS, Safety & Quality.

Responsible for Liasioning with local department for permits. 3. Interactive Communication Services (I) Pvt. Ltd. An Outdoor Advertising Media company Role : Operations & Projects Head

Duration : From July 17 till Feb 18

As Operations & Projects Head. I was managing over 60Cr of business executions PA with a team of 2 Managers, Engineers, Executives, Technicians, Fitters & workers.

Responsible for managing Customers, Officials & Vendors for delivering results in extremely challenging timelines.

Responsible for property bottom line & Cost Saving initiatives by strong negotiation with vendors & Innovative Out of box tech solutions.

4. Times Innovative Media Ltd (Times of India Group Co.) Handling PAN Indian Operation Role : Operations & Projects Manager (Reporting to National Head of Operations) Duration : From Feb 11 to July 17

As Operations Manager, I was managing over 50Cr+ of business executions PA with a team of 5+ Engineers, Executives, Technicians, Fitters & workers.

Responsible for delivering results in extremely challenging timelines.

Responsible for making Process & SOP’s for all Ops related activities. Focus on Report generations, data capture, MIS, Safety & Quality for stabilising the Operations.

Completed too many project Static, mechanical and digital.

Familiar with all formats of media planning, execution & operation including Digital, Static, Hybrid etc.

5. CMS Info Systems Pvt. Ltd as Project Lead

Client : Jindal Group of Company (JSPL \ JRPL\JPL\JSL\IFSL) Role : Project Lead

Duration : From Oct’10 to Feb 11.

I was leading the team who provides IT support to end users.

A team of 25 IT professionals provides the support round the clock. My responsibility was to manage the Support team of all of Jindal group of company and resolve the issue or any escalations if any from client, sharing various reports to customer as well as CMS Back office which arise at technical& operational front. This was including End-user & Server support. Handling entire sites management indivisibly.

Reports: Weekly/ Monthly MIS in different aspects

3

6. Progressive info vision (Wipro Channel Partner) as Manager Accounts. Client : Wipro InfoTech

Role : Manager Accounts

Duration : June’10 to Oct’10

I was handling the entire LOB with Wipro, Visiting Sites, and Interacting with Our resources as well as Wipro PM’s. Solving all the problem of Both of Part, Providing Induction to Our resources, Client Meet (with Wipro), Interacting with PE\ PRO Team in Wipro. Gathering PO \ Providing Backups \Blanket PO, Sharing Bills, Taking Care Resourcing Part for Wipro. Reports: Weekly/ Monthly MIS in different aspects

7. Served in IT Service and FMS Support from 2004 to 2011 for different –different companies Such as Wipro, CMS Computers, GE, Genpact, ABN AMRO Bank, GAIL, Jindal etc. ACHIEVEMENTS:

The Times of India Chairman Award Project at IGI Airport, Terminal-3

LIMCA BOOK OF RECORD for Implementing India’s largest Advertising site at IGI Airport, Terminal-3 for Client Hyundai

4 TIMESTEIN Awards different-different Projects.

10 SHABAASH Awards for successful execution of assigned Projects. Academic Credentials

Master’s in Business Administration SMUDE, Sikkim Manipal University 2016 PERSONAL DETAILS:

Date of Birth : 18/04/1978

Father’s Name : Mr. Chandra Shakhar Sharma

Marital Status : Married

Current Address : Plot no. 34 Flat no. S-2 Indirapuram, Ghaziabad, U.P.



Contact this candidate