Sales Call Centre
Resume:
Samukelisiwe Phumzile Zulu
Debt collection consultant,Admin clerk,Receptionist,Data capture
Pretoria, Gauteng 0183
adjh3m@r.postjobfree.com
• I am a energetic,hard working,matured and neat lady. I am dependable,take own initiative and also a team player, I am reliable,adapt to challenging situations and I contribute to problem resolution. I am able and willing to learn and better myself.
Willing to relocate: Anywhere
Work Experience
Debt Collection Agent
Nimble Group - Sandton, Gauteng
July 2020 to Present
• outbound
• contacting debtors,informing them about their debts and negotiate for payments.
• Books:banks,retail,institutions,security
• software:Norman (in-house software)
Debt Collection Agent
LGR Incorporated - Pretoria, Gauteng
June 2019 to July 2020
• outbound and inbound
• contacting debtors,informing them about their debts and negotiate for payments.
• drafting and sending letters to debtors
• sending emails and fax (handover letters,statements,paid u letters and settlement letters
• books: Absa bank-personal loans,home loans,vehicle finance,cheqeu accounts and credit cards
• software:Excalibur and Ajs
Debt Collection\Tracing Agent
new integrated credit solutions - Pretoria, Gauteng February 2017 to May 2019
• contacting debtors,informing them about their debts and negotiate for payments
• sending emails and fax (handover letters,statements,paid up letters and settlement letters).
• tracing debtors
• quality assurance forum representative
• books: Municipality,NSFAS
• software:Lexiur
Debt collection consultant
Vertex solutions - Pretoria, Gauteng
March 2016 to January 2017
• contacting debtors,informing them about their debts and negotiate for payments
• Books:banks,retail,institutions,security
• software:Excalibur
Lead generator
Sidqcon call centre - Pretoria, Gauteng
August 2015 to February 2016
• contacting potential client for insurance policies and refer to local agents Recruitment consultant /Receptionist
Selleng marumo agency - Pretoria, Gauteng
August 2014 to August 2015
• administration
• screening cv's
• contacting companies for job placements
• taking calls
• bookkeeping
• contacting job seekers for job opportunities
Call centre sales consultant
Affinity call centre - Pretoria, Gauteng
February 2014 to July 2014
• outbound sales
• selling cellphone contracts
Office manager\Receptionist
Rand Aluminium and Tinting
August 2013 to January 2014
Trainee
Avuxeni computer academy
2008 to 2010
Experiential learning:training students
Education
Diploma in Entrepreneurship
Tshwane University of technology - Pretoria, Gauteng January 2010 to December 2012
diploma in computer literacy
Avuxeni computer academy
2009
High School (matric)
Esther Paney Smith secondary school - Pietermaritzburg, KwaZulu-Natal December 2005
Skills
• communication (7 years)
• Microsoft Office (8 years)
Certifications and Licenses
Driver's License
October 2020 to Present
driver's license:code 10
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