*** ****** ******, ***. *, Dieppe, NB E*A *Z*

506-***-**** adjh00@r.postjobfree.com

ROBERT WILSON

SUMMARY OF QUALIFICATIONS

Over 6 years’ experience providing excellent customer service

Competent and reliable, committed to top quality work

Responsible, dependable, punctual; take pride in work

Eager to learn new skills and responsibilities

Consistently produce quality work even under pressure

Ability to understand and follow instructions given

Always complete assigned tasks before finishing a work shift

Work effectively as an individual and as a productive member of a team

Computer Abilities: MS Windows, Word, Internet, Email

SKILLS & ABILITIES

SUPERMARKET CLERK

Unpack products received by store and count or sort items

Decide when products or packaging arrive too damaged for product shelves

Precisely count product inventory to ensure proper stock levels and ordering schedule

Place labels for product items on store shelves

Stock shelves and display areas and keep stock clean and in order

Obtain product items for customers from shelf or stockroom

Direct customers to location of product items sought

Sweep aisles, dust display racks and perform other general cleaning duties

CUSTOMER SERVICE

Proven ability to listen to customer concerns and offer concrete solutions

Effective dealing with difficult customers by expressing empathy and communicating a positive outcome

Genuine concern for customers and co-workers

Consistently maintain a positive attitude and enjoy helping people

Respond to customer complaints effectively to maintain customer satisfaction

FOOD SERVICE HELPER

Wash and prepare food items

Wash work tables, cupboards and appliances

Remove trash and clean kitchen garbage containers

Unpack and store supplies in refrigerators, cupboards and other storage areas

Sweep and mop floors, and perform other duties to assist cook and kitchen staff

Wash dishes, glassware, utensils, pots and pans using dishwasher or by hand

Place dishes in storage area

WORK HISTORY

FOOD SERVICE HELPER - BISTRO 33, MONCTON, NB - 2016 - 2017

SEASONAL CLERK – MARK’S WORK WEARHOUSE, DIEPPE, NB - 2015

MENTOR – GREATER MONCTON ASSOCIATION FOR COMMUNITY LIVING MONCTON, NB - 2014 - 2015

SUPERMARKET CLERK – SUPERSTORE (TRINITY), MONCTON, NB - 2008 - 2014

VOLUNTEER WORK

SECRETARY – BOARD OF DIRECTORS (7 YEARS)

Peer-Helper Support Group – Moncton, New Brunswick

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