Darhia Williams, MAEd.

**** ****** ****** **.

Memphis, TN 38115

Phone: 901-***-****

Email:adjglz@r.postjobfree.com

QUALIFICATIONS: Training and Recruiting Manager with 10+ years' experience in training and, recruiting; delivering training in a variety of blended learning environments, and leading teams of trainers. A proven track record of significant improvements in learning processes, productivity, quality, and ensuring exceptional levels of service. Proven record of reducing turnover by 70% with the use of diversity and inclusion while recruiting. Strong knowledge in Affirmative Action and EEO policies. A dynamic leader, strategic thinker and decision-maker, who develops efficient and motivated employees who can achieve maximum productivity for fast growing organizations.

CORE QUALIFICATIONS AND COMPETENCIES

• Exceptional talent recruiting skills

• Critical thinker that provides creative varied approaches to training

• Effective leader with the ability to energize training sessions and motivate employees.

• Strong communication skills (written & verbal)

• Superior Soft Skills and Leadership Trainer

• Exceptional Manager and Developer who specializes in cultivating employees into their full potential

• Well versed in utilizing and applying adult learning principles

• The use of diversity and inclusion while recruiting

• Strong knowledge in EEO and Affirmative Action

• Excellent communicator, presenter and public speaker

• Functional/Technical Skills (Excellent with Microsoft Office)

WORK

EXPERIENCE: Sep 2020 – present

Remington College, Memphis, TN

Director of Career Service; Full – Time

Responsibilities- Assisted students and graduates with securing employment by building relationships with employers on regional and national levels, Optimized student educational strategies with clear advice on course choices, progression and career options, Advised individuals on job search strategies, resume development and interviewing, Conferred with educators to identify current classroom concerns and diversify instructional strategies, Boosted effectiveness of department personnel by conferring with Campus President to rebalance classes, increase resource utilization and integrate new technology, Developed team communications and information for staff development meetings, Managed quality assurance program, including on-site evaluations, internal audits and customer surveys, Attended business functions, trade shows and professional organization meetings for networking and employer development, Monitored social media and online sources for industry trends, Strengthened career services operations by aligning processes to capitalize on new educational trends

November 2014 – September 2020

Remington College, Memphis, TN

Assistant Director of Career Service; Full – Time

Responsibilities- Work with students during all periods of their career advancement progression, individual career planning, resume critiquing, mock interviewing, as well as internship and job search preparation, build relationships and partnerships with employers and Remington community, teaching career development to classes as well as to individuals as part of their career preparation. Meeting placement goals of placement rate percentages of 75% and higher. Assist with generating reports, training new hires, setting goals and standards for the entire Career Services team to adhere to. Work with senior leads to establish policies that will help to achieve company goals.

October 2008-November 2014

Advance America, Memphis, TN

Divisional Training Manager/Area Manager; Full – Time

Responsibilities- Developed programs and instructional designs for onboarding managers, Conducted needs assessments in different locations, implemented plans for improvement, instruct and supervise employees, scheduling, process payroll, and responsible for recruiting, interviewing and, hiring for all of the Memphis, Dyersburg, Millington, and Paris TN locations, planed new hire orientation, employee training and development, online application management, HR weekly, monthly reports, i.e. HR headcount reports, absenteeism / attendance reports, retention reports organized and facilitated to ensure all Federal Guidelines and State Laws were met, daily usage of technology and financial reports such as computers and various programs that generated reports, completed tasks, and record keeping of financials, budgets, and P&L statements.

October 2003-June 2008

Rainbow Apparel Memphis, TN

Store Manager Full –Time

Responsibilities- Provided customer service, retail sales, supervised a staff of 15, instructed and lead, payroll processing, cash handled and responsible for bank deposits. Meeting and beating sales goals while setting expectations for staff to do the same.

June 2001-July 2003

Memphis Christian Academy Memphis, TN

Lead Teacher of 5 Year Old Class Full-Time Position

Responsibilities- Developed and implemented lesson plans, motivated each child in all academics, daily encouraged each child to remember that their goals were limitless while maintaining state standards and goals.

Relevant

EXPERIENCE: A great educator with excellent leadership skills and great implementation skills. Proven track record of properly training and reducing turnover by 70%. Recruit potential candidates for positions that become open. Capable of training new employees. Possess the ability to balance multitasking, working under pressure, meeting deadlines, and communicating effectively orally and in writing. Able to balance and budget as well as read P&L statements. A self-motivated individual and quick learner. Works well independently and with others. Capable of answering multiple lines, setting appointments, filing paperwork, placing orders, ordering supplies and operating a copier and fax machine. Offers great customer service skills. Computer savvy working with Microsoft (Office) Word, Microsoft Excel, Word Processor, Microsoft Works, etc. Have worked with computers for over 9 years. Able to type 55+ wpm.

EDUCATION: University of Phoenix, Memphis, TN

MA in Human Resource Management

September 2015-May 2016

Graduated with Honors 3.8

University of Phoenix, Memphis, TN

MAEd. in Adult Education and Training

September 2011-May 2013

Graduated with Honors 4.0

Crichton College, Memphis, TN

BA in General Education w/Emphasis in Language Arts

August 2007-May 2010

Graduated with a 3.5

References available upon request

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