Sales Representative

Michael Lucci *********@*****.***

** ********* *****

Londonderry NH 03053-3647 Cell: 603-***-****

PROFILE:

Dynamic, results-oriented sales and management professional with over 20 years of experience in fast-paced

environments. Proven track record for streamlining daily operations, increasing overall productivity and

dramatically improving customer satisfaction through relationship building. Consistently met or exceeded

goals, facilitated multimillion dollar sales growth and motivated productive sales teams. Excellent communication, customer relationship management, negotiating, problem solving, presentation, training, closing and leadership skills.

AREAS OF EXPERTISE:

Consultative Sales New Product Launches & Training Contract Negotiations

Relationship Building New Business Development Business & Marketing Plans

Key Account Management Sales Technique Training Sales Force Management

EXPERIENCE:

Territory Sales Manager, Northern MA/ Southern NH

STILLER DISTRIBUTORS/MANNINGTON, CRANSTON RI (July 2018-August 2020)

Outside Territory Sales Management for New England’s exclusive Mannington Flooring Distributor

Providing best in class customer service, product sales education and problem resolution

Marketing and Merchandising of Mannington residential and commercial flooring products and sundries to retail dealers and commercial installation contractors

Management of 250 Retail and Commercial account to assist them in achieving best possible sales/profit outcomes using Mannington Residential and Commercial Flooring Products and Sundries

Floor Display Construction and Sample Management

Territory Manager, ME/NH/VT

FILTER SALES & SERVICE, INC. Burlington MA (September 2014- July 2018)

Responsible for the management of sales and profits in a multi-state territory for a 65-year-old family owned and operated distribution business.

Target market includes Healthcare, Manufacturing, Colleges and Universities, Public and Private Educational Institutions, Multi-Unit Residential and Commercial Real Estate Properties and Mechanical/HVAC-R Contractors.

Responsible for re-establishing relationships with lapsed accounts, growth and retention of existing accounts and new business account development.

Sales of standard and premium air filtration products utilizing Total Cost Comparison/Life Cycle Cost demonstration software.

Specifying and sales of Ultraviolet Lighting for Air Handling Systems and stand-alone applications.

Survey, specification development and sales to build modular or retrofit existing spaces as needed for custom Clean Room applications and provide project oversight from start to finish.

Increased territory sales by over ten percent each year.

Awarded prizes for achieving most new or reactivated accounts.

Account Manager, IT Division TECHNICAL NEEDS INC. Salem NH (2011- 2014)

Business Development and Account Retention for contract, contract to hire and direct placement of Information Technology Professionals.

Continually identify and qualify new target prospects.

Present the features and benefits of utilizing our firm’s services to fill vacant or newly identified requirements for human capital.

Recruit qualified individuals and market to prospect client.

Negotiate terms and conditions of contracts for both clients and contract employees.

Michael Lucci *********@*****.***

EXPERIENCE (Continued)

District Sales Manager / Sales Representative

SHERWIN-WILLIAMS COMPANY, Manchester, NH (2003 - 2011)

Professional Coatings Sales Representative (2009 - 2011)

Sold paint, industrial coatings, materials and equipment to professional commercial and residential painting contractors, property management corporations and industrial accounts.

Managed 300+ accounts in NH and ME, generating $1.2 million in annual sales (up 10% in a sluggish economy). Improved customer service, follow-up, and support.

Marketed company products, programs, and services, emphasizing features, benefits, and competitive advantages.

District Sales Manager, Floor Covering Division (2006 - 2009)

Directed floor covering sales growth and profitability efforts for a 9-state district with 15 outside

sales representatives.

Facilitated strong working relationship between sales representatives and operations personnel.

Increased annual sales from 4,000+ accounts from $12 to $17+ million over a 2-year period, achieving a 15-50% annualized growth rate while exceeding profitability goals.

Worked with Marketing to develop Sherwin Williams Floorcovering specific collateral materials.

Floor Covering Sales Representative (2003 - 2006)

Served as a floor covering sales representative and increased annual sales from $850,000 to $1.5+ million within 2 years, exceeding all sales targets.

Negotiated lucrative contracts with property management companies to install floor covering products in multi-unit apartment complexes and commercial office space.

Ranked #2 in sales out of 11 district sales representatives. Earned Master’s Club Award for exceeding sales objectives by over 15%.

Promoted to District Sales Manager

EDUCATION:

Associate of Science in Business Management NORTHERN ESSEX COMMUNITY COLLEGE, Haverhill, MA.

Mannington Residential Product Sales Camp

Camfil Healthcare University Seminar

Sherwin Williams Sales Excellence Courses

Professional Selling Skills Course

COMMUNITY SERVICE:

Board Member, Beaver Lake Improvement Association, Derry NH

Volunteer Speaker Lahey Hospital & Clinic WLS Program

Past Executive Board Member, Make-A-Wish Association of NH

Past Event Chairperson, Make-A-Wish Association of NH

Past Board of Directors Member, Greater Nashua YMCA, Nashua / Merrimack NH

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