Social Media Assistant
Resume:
OKAMMA CHINWENDU
** ********* ****, ****, *****
***************@*****.***
DOB: 7th December, 1993
State: Anambra
Gender: Female
PROFILE
Successful professional with solid academic background, holding a Bsc degree in
Information Technology and experience in technical or customer support, brand awareness and lead generation through various media channels and some level of exposure in customer relationship management system. Proven ability to coordinate activities to produce expected and desired results.
EDUCATION HISTORY DATE
Valley View University, Ghana August 2011 – May 2015
BSC. Information Technology
All Saints Sec.School (WAEC) September 2004 – June 2010
Oxford International School (Testimonial) September 1999 - June 2004
WORK EXPERIENCE
Jan 2019 till date NIRALAB
Freelance Graphics Designer
• Develop designs.
• Conceptualize visuals based on requirements.
• Prepare rough drafts and present ideas.
March 2017– January 2019 Associated Telecoms & Elect Company (Nig) ltd
IT Support Officer/system administrator
Support the roll-out of new applications such as a USSD based airtime application dependent on the mCash payment gateway, liaise with the various development teams to ensure that deadlines are met.
Rapidly establish a good working relationship with customers, respond to customers telephone or face to face complaints and profer solutions upon escalations on new softwares.
Test and evaluate new technology and train staffs on its usage.
Clipping of network Cables during maintenance or when faulty.
Configuration of network devices such as wireless routers.
Troubleshooting a link when there is a downtime or failure on link.
Creating of emails and user accounts for new staffs on
VPS email system and busy accounting software.
Install and configure computer hardware and operating systems and applications for a new staff.
Liaise with ISP during extreme network failures.
Ensuring that application software licenses are updated as at when due.
Monitor VPN downtimes using Nagios network tool and liase with a network expert to ensure stability.
Marketing Communications personnel
Manage online marketing campaigns accross social media platforms such as Facebook, YouTube, Instagram, Twitter.
Manage and update company's website when due.
Draft and present engaging contents for websites and blogs to engage potential/prospective customers.
Prepare marketing plan and budgets to be executed.
Liase with the graphics designer to develop catchy designs for offline publicity before presenting designs to top managers for opinions and final decision.
Sales Supervisor
Manage teams productivity on mCash payment and airtime applications.
Plan and coordinate the affairs of the team to ensure that targets are realized.
Checks marketers’ performance and prepares payments for targets realized and commission earned on mCash application.
January 2017 – March 2017 Grephil Int'l Company Nig Ltd
Supply chain Assistant
Planning delivery timetables.
Ensuring warehouses have enough stock.
Making sure suppliers have enough stock to meet demand.
Overseeing the ordering and packaging process.
Monitoring stock levels.
June 2014 - September 2014
Warehouse assistant as an intern. • Worked with the busy account software to
order stocks and track sales.
• Worked with the account manager in
auditing sales and purchase transactions
from the warehouse.
• Monitor stock inflow and outflow from the
Warehouse.
November 2015 – October 2016 Government day Sec. School Zamfara State
Teacher (NYSC)
Taught Computer studies in SS1, SS2 and SS3.
SKILLS
Time management
Multitasking
Teamwork and collaboration
Good communication skills
Research and learning.
Critical thinking, decision making and conflict resolution.
Ability to quickly adapt to technology.
Problem solving and troubleshooting skills.
HOBBIES
Travelling
Socializing
Computer
REFERENCE
EBENEZER LARYEA
LECTURER
VIEW UNIVERSITY ACCRA GHANA
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