Theresa E. Kelley *** Octavia Ct.* Reno, NV* ***** * 775-***-**** * adjg53@r.postjobfree.com U.S. Citizen

Professional Experience

Kelley Services at Microsoft Licensing, Quality Control/Administrative Assistant 45+hrs/wk 5/2004-9/2004

Reno, NV

Acted as Quality Control/Administrative Assistant & Support interfacing with management.

Worked on data entry: Access Data Base taking possible counterfeited codes and processing

through mainframe system to define real or counterfeit copies.

Received product from worldwide operations for quality control inspection.

Interfaced with management regarding extracting poor quality product, explored actions regarding product standards with upper management.

Operations knowledge and understanding of personal computers, Mac, Microsoft Office Suite; typing; Internet research, Certifications of Microsoft Office Suites knowledge – upon request.

Washoe Medical Center, Administrative Secretary, IT 40hrs/wk 2/1988 -7/1993

Reno, NV

Collaborated with upper management daily to determine priorities.

Functioned as a liaison to staff and management.

Attended meetings, took minutes, made reservations and set up catering for meetings.

Assisted in compiling presentation reports, distributed information to 35 IT staff

Used multi-line phone and routed calls to all personnel in department.

Maintained financial budget of office expenses for department management, maintenance of records and tracked purchase orders.

Filed A/R, A/P reports to Manager of the IT department.

Harrah’s Hotel Casino, Administrative Secretary Assistant 40hr/wk 10/1983-8/1987

Reno, NV

Reported directly to Human Resources and when needed, also to different departments filling in Executive Administrative support

Typed reports arranging national and international travel, hotel/motel stays-departures, rental vehicles, completing expense reports in a timely manner, typing various reports, ordered supplies, arranged catering menus for various business meeting; arranged equipment for presentations.

Worked individually and with others as a team player, ability to multitask, with ability to maintain confidentiality.

Time management, ability to use multi-line phone system as Customer Service Agent.

Organized meetings for management ensuring equipment was available for presentations; utilized MS Office: Excel, PowerPoint.

Sharon McDonald, ESQ Law Office, Paralegal 40+hrs/wk 2/1981-9/1983

Reno, NV

Greeted clients and collected information, transcribed dictation, researched statues, case law, wrote briefs and submitted Motions/Responses for filing in the court, prepared invoices, filing of invoices maintained office equipment and supplies

Maintained deadlines for responses set meetings between the attorney and clients, interviewed clients for possible working relationships with the attorney,

Utilized Westlaw, Lexis-Nexis for submitting legal customized motions, worked with the attorney from beginning of contact to completion of cases. Used Lotus 1-2-3, Word Star software. Maintained all case files.

Prepared petty cash reports, checks for signing, bank deposit, tendered cash sales, credit sales, A/P, A/R obtained payoff balance information for clients. Utilized Washoe County databases for research.

Education

University of Nevada, Reno

BA, Criminal Justice – graduation 12-2018

LexisNexis and West Law; Certifications of Microsoft Office Suites knowledge – upon request.

Speak and understand Spanish as a result of residing in Mexico and Chile from 10/2004-10/2013

Truckee Meadows Community College, Reno, NV

Associates of Arts Degree, Liberal Arts 2004

Volunteer Work

Committee to Aid to Abused Women: CAAW, Crisis Calls; Executive Women’s Golf Association;

Kids Court School, 1xwk/3+hrs; Prepare food for elderly seniors who live nearby my home;

Care Chest fund raiser events crew

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