REYNALDO D. OTAGAN

** **********, ******** ****, ****** Tamo, Quezon City

Nationality : Filipino

Civil Status : Married

Email : adjg4y@r.postjobfree.com

Cell Phone #1 : +639*********

Cell Phone #2 : +639*********

Education : Bachelor’s Degree

With MBA Academic Study

OBJECTIVES

To secure a responsible career opportunity where I can utilize my knowledge, training, human resource and management skills while making a significant contribution to the success of my employer.

EXPERIENCE

Collection/Recovery Manager

Radiowealth Finance Company

5th F, DMG Bldg., Guevara cor. Calbayog Extension

Mandaluyong City

August 2018 to June 30, 2020

Manage the department to include planning; coordinating, staffing, tarining and budgeting to ensure that strategies and approaches are align with the company objectives.

Supervise collection team to resolve, recover non performing loans, not limited to collection, skip-tracing, repossession, endorsement for litigation as well for third party collection agency.

Review aging accounts monthly and initiates immediate remediation to prevent increase of accounts under provision to reduce delinquency.

Inspire the team members to ensure that goals are met on a daily, weekly, monthly and annual basis by conducting training regularly aside from weekly and monthly meetings.

Provide targets and monitor results daily, weekly and monthly collection performance.

Develop collection strategies to ensure collection approach are properly manage to adhere compliance on government implemented laws concerning collections, (e.g. Bayanihan Act, etc.)

Conduct monthly review of team member’s performances. Appreciate those who meet their target and conduct one-in-one discussion to those whole failed in order to improve, otherwise, imposed company SOP and COD to protect its interest.

Exercise sound judgment based on company policies and regulatory legal regulations in all aspect.

Review all policies and procedures to ensure that are still applicable in the current situation and technology upgrade

Do other related tasks to ensure that deliverables are meet on time and submit reports to the management for updates.

AADD Manager

Acquired Asset and Disposal Department

Radiowealth Finance Company

5th F, DMG Bldg., Guevara cor. Calbayog Extension

Mandaluyong City

August 2017 to August 2018

Manage to record all acquired asset of the company and administer the movement and disposal

Recommend update of the existing policies and procedures affecting asset management

Ensure to record all details of all assets in the ROPOA system to effectively track them from time to time

Ensures current implementation of operational policies, systems and procedures such as inventory movement, cash control, station cleanliness, customer services, etc.

Leads, coaches, trains and directs you team ensuring their readiness and effectiveness in handling responsibilities.

Perform periodic review and physical counting of all foreclosed REM and Chattel accounts

Recommend possible internal control based on actual assessment and update scheduled accumulation of impairment

Monitor the sales turn-over, Days on Inventory and unit velocity if within the set standard and KPI evaluation

Develop Repo Hub for storage of all repossessed collateral in one area for marketing and easy inventory

Make report to update the management about inventory movement and disposal.

Group Manager

Silver Finance Group of Companies

October 2015 to June 2017

Managed the departmental activities include staffing, hiring, training; coaching and evaluate individual performance align with company goals.

Supervises credit assessment and certification of pension loans applications and monitor collections performance at a high level.

Formulate strategic collection approaches to reduce delinquent accounts receivables and maintain a healthy receivables portfolio not limited to filing of legal cases, motions and attend hearings.

Review policies and procedures; Balance Score Card and Organizational Charter, objectives and functions and apply changes effectively.

Coordinate with Association of Lenders; AFP/PNP Finance Center in lieu with the billing and collections remittances and other concerned government agencies.

Sr. C&C Group Manager

Credit and Collection

Lica Group of Company

Aug 2013 – October 20115

Ensure that the department adhere all policies and guidelines on credit and collections (Corporate accounts, After Sales Receivables, Motor vehicle receivables, fleet and individual sales)

Set credit limits, cancelled contract agreement, filed cases and terminate contract agreement.

Conduct training and collection strategies and activities to improved collection performance.

Improved policies and procedures in conducting credit assessment in relation to documentations requirements in a timely manner.

Strengthened the relationship between the company and its supplier without sacrificing company standards.

Formulate controls of all PO’s in all affiliates regarding corporate accounts credit limits.

Review of receivables, document deficiencies of all dealers before purchase of new vehicle stocks on inventory.

Review and signed incentives of all GM and down the line before the treasury department releases.

Attend dealership meetings for the deliberation of dealership performance in relation to documentation that affect collections, purchases, and incentive releases.

Make report and present to the board in a monthly basis.

Sr. Remedial Group Manager

Credit and Collection

Lica Group of Company

Aug 2010 – October 20113

Manage and strategize collections of delinquent accounts receivables to recover substantial amount to strengthen company profitability.

Formulate policies and procedures, process flows, establish compliance and internal control of granting credit and documentations to protect company investment and monitor its implementations.

Remedial function:

oConduct special audit when necessary and as per directives from management to evaluate and identify the root causes of risk factor affecting the operations and recommend specific resolution

oMonitor implementation and how the organization carries out on their daily activities as to compliance.

Worked collaboratively with other department to address issues and concerned relating to documentation, billing and collections of receivables.

File legal cases and attend hearings

Attend management various workshops and programs to increase professional development.

Assist Luzon Development Bank (LDB)

oCollection of auto loans past due accounts to reduce delinquency of PL & NPL.

oAssist collection and asset recovery of non-moving auto loan accounts (repossession, skip tracing and endorsement for filing of legal cases).

oConduct actual field collection follow-up together with the assigned collectors to coach and train them how collection and negotiation are being done.

oAssist credit department regarding credit investigation process to address non performing loans and proper documentations.

Maintenance Supervisor

The Maintainers LLC

Doha Qatar

Jan 2009 – July 2010

Responsible for the preventive and corrective maintenance of all palace facilities, e.g. air conditioning system, electrical, plumbing and carpentry works at all time.

Make reports and monitor completion of Jobs Orders on time

Auditor/Remedial

BLC Cycle Parts

Sta. Maria Bulacan

April 2007 – April 2008

Develops and updates audit programs and checklists; plans and monitors audit work schedules; recommends implementation of forms, system and procedures to carry out responsibilities and accomplish goals of the Audit Service.

Ensures that accepted accounting and audit principles and policies are followed, and evaluates the adequacy and effectiveness of internal control procedures.

Focus on revision and implementation of policies and processes of human resources of creating business value through the strategic management of the workforce.

Meets with Company management at all levels to discuss audit results, plans and recommendations to resolve audit findings requiring corrective measures.

Assist collections to remedies delinquent accounts; File legal cases and attend hearings

Sr. AAD Manager

Asset Asset Department

Philacor Credit Corporation

August 2005 to March 2007

Manage the operation and fiscal activities of the department to includes; staffing level, budget and financial goal, sales and marketing of acquired asset and other company product and services

Conduct training, coaching and evaluate compliance of policies and procedures, SOP and the existing code of discipline and maintain values to strengthen unity of the workforce.

Supervise and maintain harmonious relationship among accredited dealership, sales force and marketing supervisors to meets the projected sales target.

Keep abreast of what competitors activities and address the seriously to protect company interest.

Assist collection of non-moving accounts to recover substantial amount to increase collection performance and reduce past due ratio.

Make reports and discuss to management regarding all matters related to credit and collections

Review policies and procedures and monitor its implementations

Do other task assigned by management from time to time.

Sr. Branch Manager

Philacor Credit Corporation

January 2004 – Aug 2005

Manage the fiscal operation of the branch including planning, coordination, staffing, training of all team members to achieved company objectives on sales and collections.

Manage credit and collections including sales in coordination with accredited dealers of appliances, motorcycle, truck and cars and cash loans to improved and maintain healthy receivables portfolio.

Generate all accounts and review statuses to maintain high collection performance and delinquency rate.

Provide target to all collectors and monitor results.

Implement companies policies and guideline to insure the all members of the team adheres and observed accordingly.

Assist collection team during skip-tracing and repossession to resolve problem account, on field.

Conduct monthly performance evaluation and call those who failed to meet their target and develop their competency to improve their performance align with the HR Department guidelines.

Assist problematic accounts and endorse some to legal department for filling of appropriate legal cases and attend hearings.

Make reports update for the management as schedule.

Field Representative

Philacor Credit Corporation

July 1990 to January 2004

Conduct credit investigation of all application endorsed by accredited dealers of appliances, motorcycle, trucks and cars.

Monitor collection of all accounts handle and maintain a high performance level.

Achievements:

oHigh ranking collector

oPromotion to a Branch Manager position

ACADEMIC BACKGROUND

MBA - Philippines Women’s University

Complete Academic requirements

2016 - (Thesis ongoing)

Bachelor of Science in Customs Administration/Accounting

St. Joseph Institute Technology – Philippines

1984 to 1988

ATTENDED VARIOUS SEMINARS/WORKSHOPS

4 DX – The Discipline of Execution “WIG”

Project Management (UAP)

Problem Analysis and Decision Making (SAS)

Collection Skills

Negotiation Skills

Management Development Program

Risk Management / Basic Company Operations

Contact this candidate