Stephanie Chambers
Product Marketing Executive
NY, NY 10036
Dear Hiring Manager,
I am a strategic executive team member possessing 15 years of digital and product marketing expertise accumulated through efforts at Fortune 500 brands, startups, incubators, and mid-sized companies. I collaborate with C-Suite to turn market insights into higher-revenue alignment strategies within the marketing division and across business units for a best-in-class ecosystem that improves the bottom line and grows market share. Select achievements include:
• Depleted obsolete inventory costs -$500,000 (subsequently eliminating warehouse storage costs -$1mm) by rebranding obsolete product lines to existing customers and repositioning to a new audience segment on e-commerce.
• Cut the buy-cycle time 25%, R&D feedback time 20%, and increased sales transactions 15% per month by creating a marketing department and infrastructure that supported marketing, sales, and R&D operations for a $60 million CPG company.
• Conducted early adopter program and demographic analyses to uncover product fit results against planned opportunities. Led the development of creative solutions, content strategy, business opportunities, and audience development to break opportunity barriers.
I could not have achieved these successes without assembling teams around a shared, strategic product and marketing vision. I worked cross-functionally to activate and monetize the initiatives, and I will do the same for you.
I look forward to introducing myself,
Stephanie Chambers
Sales enablement
Social media
Storytelling
Strategy
Team mentorship
Team coaching
Value proposition
Affiliate Marketing
Audience Development
Brand Marketing
Buy-cycle
Coaching
Content marketing
Customer Journey
Customer marketing
Data -driven
Digital marketing
Demographics
Email Marketing
Gtm strategy
Leadership
Management
Market intelligence
Positioning
Product launches
Product lines
Product value
Product offering
Product experiences
Product Marketing
Process management
Product management
Product positioning
Performance metrics
Stephanie Chambers
West 42nd Street, NY, NY 10036 • 314-***-**** • adjg38@r.postjobfree.com www.linkedin.com/in/stephanieinnyc. • Portfolio: www.plugyourstory.com SENIOR LEVEL PRODUCT MARKETING EXECUTIVE
15 years of experience inspiring marketing teams to craft and test emotionally charged campaigns D2C and B2B, turning data into strategic GTM campaigns and integrated marketing approaches that get your products sold.
Diversified Industry Expertise: Beauty • CPG • Fashion brands and luxury retail • Healthcare • Human Capital Management (HCM) • Mobile Apps • Technology Core Competencies: Ads (Facebook, Google, LinkedIn, Native) • Audience Development • Content Development • Customer Journeys • Integrated Marketing • Go-To-Market Strategy • Product Launches • Qualifying Leads (SQL and MQL) • Sales Enablement • Storytelling • Value proposition Relevant Professional Experience
VP of Product Marketing and Go-to-Market
ADP NY Feb 2019 - June 2020
ADP, Automatic Data Processing, is a global provider of cloud-based human capital management (HCM) solutions. Within the ADP portfolio is an incubator that explores product innovation and SaaS products. Job function: Spearheaded go-to-market tests across buyer, influencer, and user touch-points. Primary liaison between the incubator and business partners to secure early adopter clients. Reported to Divisional GM.
• Field Trials - Buyer Adoption +25%. Partnered with over 50 early adopter clients to observe and improve the sales objections handling process.
• Implemented a $20,000 pre-go-to-market LinkedIn ads test to validate perceived value and sales objections across the digital footprint to influence new business partners of market fit potential.
• Conducted workshops with sales to evaluate positioning, pitches, pricing, and buying personas.
• Collaborated with customer success to quantify early adopter analytics to product development.
• Led the development of ancillary product offering strategies mapped to segment level revenue.
• Conceptualized content in support of product launch: buyer and onboarding collateral, sales enablement toolboxes, case studies, campaign and promotional messaging, and web pages. Director of Marketing and Go-to-Market
Actify Neurotherapies NY April 2018 to Dec 2018
Actify Neurotherapies is a startup treating depression. Job function: Direct responsibility for the development and execution of go-to-market marketing strategies and providing marketing leadership and management of the marketing team. Executive team member reporting to COO and investors.
• Managed a monthly $50K digital ad program for 9 markets across the country.
• Lowered google ads CPC from $2.74 to $1.34 by analyzing search terms and audience income levels.
• Increased google ads CTR from 2% to 4.5% by optimizing ad content to match patient behavior and offering e-books to increase the transaction value.
• Organically gained 5,000 Facebook followers in 3 months by cutting ad spend and deploying hyper- targeted and engaging editorial that resonated with the audiences and influencers. Continued on next page…
• Leads +30% more qualified. Reconciled the MQL and SQL process through email campaigns and CTAs.
• Strategically cut and reallocated $30,000 in vendor expenditures to grow a new audience on LinkedIn.
• Improved website SEO score from 45 to 85 and SERP query by monitoring google scan ratings.
• Boosted email open rates from 9% to 35% by identifying best send times.
• Built-up audience engagement +45% by repositioning Actify brand message and thought leadership.
• Decreased department expenditures -15% by revising vendor contracts to meet critical tech expertise, and coaching employees to manage basic maintenance.
• Increased PR performance metrics +17% by selecting a new agency with expertise in the industry and tracking audience engagement via intake from a dedicated hotline and email inquiry line.
• Tested and confirmed that affiliate marketing and partnership marketing were new growth channels to develop warmer leads.
Marketing Manager
Presence from Innovation St. Louis June 2013 to Aug 2016 PFI is a $60mm (revenue) beverage merchandising company, designing POP displays for CPG brands such as Starbucks, Coca-Cola, Pepsi, and Walmart.
Job function: Developed a marketing department from scratch and drove the strategic direction of process improvements. Reported to President.
• Relied on shopper marketing insights to rebrand and reposition value for70+ product lines.
• Drove e-commerce sales +29% through targeted email campaigns focused on obsolete sale items.
• Earned +$258,000 in sales resulting from one category-specific email campaign in two weeks.
• Depleted obsolete inventory costs (COGS) by -$500,000. Key member of the Product Rationalization Leadership Team providing continuous improvement of revenue-based initiatives.
• Overcame buy-cycle friction points by incorporating a product lifecycle feedback loop, launching cross- selling strategies for core and ancillary products, conceiving segment-specific product marketing calendars, and pioneering levels-of-messaging to create additional methods for sales to follow up and keep leads warm.
• Instituted governance of brand marketing by developing social media playbooks, complete with industry knowledge and tone guidelines, to reduce on-boarding time. Additional Professional Experience
Freelance Marketing Consultant
Plug Your Story NY Mar 2010 - Present
• Digital Communications Consultant City Council Candidate Dec 2020 – Present
• Social Media Strategist Real Estate Broker Oct 2020 – Present
• Advisor Happy Vibes Mar 2018 - Present
Marketing Manager
MatrixCare NY Sep 2017 – April 2018
Marketing Consultant
Bank of America NY Aug 2016 – Sep 2017
Education & Certifications
St. Louis University 2006 SEO General Assembly Dec 2018 St. Mary’s of Notre Dame 2002-2005 Digital Marketing General Assembly Jun 2017 Bachelors Marketing and Communications
Depleted obsolete inventory costs -$500,000 (subsequently eliminating warehouse storage costs -$1mm) by rebranding obsolete product lines to existing customers and repositioning to a new audience segment on e-commerce.
Cut the buy-cycle time 25%, R&D feedback time 20%, and increased sales transactions 15% per month by creating a marketing department and infrastructure that supported marketing, sales, and R&D operations for a $60 million CPG company.
Conducted early adopter program and demographic analyses to uncover product fit results against planned opportunities. Led the development of creative solutions, content strategy, business opportunities, and audience development to break opportunity barriers.
Dear Hiring Manager,
I am a strategic executive team member possessing 15 years of digital and product marketing expertise accumulated through efforts at Fortune 500 brands, startups, incubators, and mid-sized companies. I collaborate with C-Suite to turn market insights into higher-revenue alignment strategies within the marketing division and across business units for a best-in-class ecosystem that improves the bottom line and grows market share. Select achievements include:
I could not have achieved these successes without assembling teams around a shared, strategic product and marketing vision. I worked cross- functionally to activate and monetize the initiatives, and I will do the same for you.
I look forward to introducing myself,
Stephanie Chambers
Diversified Industry Expertise: beauty, consumer packaged goods, fashion brands and luxury retail, technology, healthcare (professional services and technology), human capital management (HCM)
R E L E V A N T T I M E L I N E
2 0 0 7
PR Coordinator
Neiman Marcus
2 0 1 0
Brand Rep
Caleres
2 0 1 3
Marketing
Manager
PFI
2 0 1 6
Marketing
Consultant
Bank of America
2 0 1 7
Marketing
Manager
MatrixCare
2 0 1 8
Marketing
Director
Actify
Neurotherapies
2 0 1 9
VP, Product
Marketing
ADP
2 0 2 0
June
COVID-19 Layoff
ADP
St. Louis
New York
STEPHANIE
CHAMBERS
RELEVANT PROFESSIONAL EXPERIENCE
VP, Product Marketing and Go-to-Market
Field Trials - Buyer Adoption - User adoption +25%. Partnered with over 50 early adopters to observe and improve the sales objections handling process across segment footprints.
Implemented a $20,000 pre-go-to-market LinkedIn ads test to validate the perceived value, assumed sales objections, and audience interest across the digital footprint to influence new business partners of market fit potential. Conducted workshops with sales to evaluate positioning, pitches, pricing, and buying personas.
Collaborated with customer success to quantify early adopter analytics to product development.
Led the development of ancillary product offering strategies mapped to segment level revenue.
Conceptualized content in support of product launch: buyer and onboarding collateral, sales enablement toolboxes, case studies, campaign and promotional messaging, and web pages.
ADP, Automatic Data Processing, is a global provider of cloud-based human capital management (HCM) solutions. Within the ADP portfolio is an incubator that explores product innovation and SaaS products.
Job function: Spearheaded go-to-market tests across buyer, influencer, and user touch- points. Primary liaison between the incubator and business partners to secure early adopter clients. Reported to Divisional GM.
ADP Feb 2019 to June 2020 (COVID layoff) NY
Director of Marketing and Go-to-Market
Lowered google ads CPC from $2.74 to $1.34 by analyzing search terms and audience income levels.
Increased google ads CTR from 2% to 4.5% by optimizing ad content to match patient behavior and offering e-books to increase the transaction value. Organically gained 5,000 Facebook followers in 3 months by cutting ad spend and deploying hyper-targeted and engaging editorial that resonated with the audiences and influencers.
+30% more qualified leads by reconciling the MQL/SQL process via email campaigns. Improved website SEO score from 45 to 85 and SERP query by monitoring google scan ratings.
Increased email marketing open rates from 9% to 35%. Leads were 30% more qualified by reconciling the lead qualification process. Built-up audience engagement +45% by repositioning Actify brand message. Tested affiliate marketing and partnership marketing as new growth channels. Actify Neurotherapies is a startup treating depression. Job function: Direct responsibility for the development and execution of go-to-market marketing strategies and providing marketing leadership and management of the marketing team. Reported to COO and investors.
Actify Neurotherapies April 2018 to Dec 2018 NY STEPHANIE
CHAMBERS
P R O D U C T M A R K E T I N G
E X E C U T I V E
PROFESSIONAL BACKGROUND
15 years of experience inspiring marketing teams to craft and test emotionally charged campaigns D2C and B2B, turning market data into strategic GTM campaigns and integrated marketing approaches that get your products sold. GET IN TOUCH
Address:
West 42nd Street
NY, NY, 10036
Phone: 314-***-****
Email: adjg38@r.postjobfree.com
Portfolio:
www.plugyourstory.com
LinkedIn:
www.linkedin.com/in/stephanieinNYC
EDUCATIONAL HISTORY
CERTIFICATES
SEO Certificate* Dec 2018
Digital Marketing Certification* Jun 2017
*Received from General Assembly
St. Louis University 2006
St. Mary’s of Notre Dame 2002-2005
WORK REFERENCES
Peer reviews
www.linkedin.com/in/stephanieinNYC
CORE COMPETENCIES
Audience development
Buy-cycles
Content marketing
Customer journeys
Digital marketing
Product value
Sales enablement
Storytelling
Value proposition
CONTINUED ON NEXT PAGE
INDUSTRY EXPERIENCE
Beauty
CPG
Fashion brands and luxury retail
Healthcare (professional services & technology)
Human Capital Management (HCM)
Mobile Apps
Email marketing
Early adopter clients
Go-to-market strategy
Multi-channel marketing
Product launches
Marketing Manager
Relied on shopper marketing insights to rebrand and reposition value for70+ product lines. Drove e-commerce sales +29% through targeted email campaigns focused on obsolete sale items. Earned +$258,000 in sales resulting from one category-specific email campaign in two weeks. Depleted obsolete inventory costs (COGS) by -$500,000. A key member of the Product Rationalization Leadership Team providing continuous improvement of revenue-based initiatives. Overcame buy-cycle friction points by incorporating a product lifecycle feedback loop, launching cross-selling strategies for core and ancillary products, conceiving segment-specific product marketing calendars, and pioneering levels-of-messaging to create additional methods for sales to follow up and keep leads warm. Developed brand and social media playbooks, complete with industry knowledge and tone guidelines, to reduce on-boarding time and to add governance to brand marketing and brand management. PFI is a $60mm (revenue) beverage merchandising company, designing POP displays for CPG brands such as Starbucks, Coca-Cola, Pepsi, and Walmart.
Job function: Developed a marketing department from scratch and drove the strategic direction of process improvements. Reported to President.
Presence from Innovation June 2013 to Aug 2016 St. Louis Brand Rep Aug 2010 to June 2011 St. Louis
Caleres A global footwear company, re-branded as Caleres, Inc. in 2015, owns the licensing and manufacturing rights of footwear brands like Fergie and Naturalizer.
Consulting Freelance Aug 2010 to Present
Public Relations Coordinator Aug 2007 to Feb 2009 (Layoff) St. Louis Neiman Marcus Luxury retailer owning catalogue, online and brick and mortar stores dedicated to serving the luxury market with upscale apparel, accessories, home products, beauty and more. RELEVANT PROFESSIONAL HISTORY
ADDITIONAL PROFESSIONAL HISTORY
Marketing Manager Sep 2017 to April 2018 NY
Matrixcare MatrixCare, Inc. provides cloud-based Electronic Health Care Records (EHR) solutions to the long-term care industry. Marketing Consultant Aug 2016 to Sep 2017 NY
Bank of America/North Highland Bank of America Corporation is a leading financial institution for personal financial needs. L E T ' S C O N N E C T
S T E P H A N I E @ P L U G Y O U R S T O R Y . C O M Audience development
Brand marketing
Buy-cycle
Coaching
Content creation
Digital marketing
End-to-end marketing
Email Marketing
Go-to-market strategy
Management
Market insights
Marketing leadership
Positioning
Marketing Strategist & Event Consultant
Luxe’Haven (online clothing) Dec 2010 St. Louis Social Media Consultant
Femme (clothing boutique) Oct 2011 - Nov 2012 St. Louis Branding & Social Media Consultant
GAP Style (hair salon) Aug 2016 - Jan 2017 St. Louis Advisor
Happy Vibes (chocolates) Mar 2018 - Present NYC Social Media Strategist
Real Estate Broker Oct 2020 - Present NYC
Digital Communications Consultant
City Council Candidate (Politics) Dec 2020 – Present NYC New York St. Louis
Product launches
Product awareness and adoption
Product value
Product narratives
Product experiences
Product development
Process management
Product positioning
Purchasing behaviors
Sales enablement
Social media
Storytelling
Strategy
Team mentorship / team coaching
Value proposition