RUKSHANA BEHARI
* ***** **, *******, *** +27-84-307-**** adjfzg@r.postjobfree.com Languages: English / Afrikaans Driver’s License: Code 08
Objective
Assuring utmost efficiency using my experience and knowledge to contribute to the successful future of your organization.
EDUCATION
NATIONAL DIPLOMA HUMAN RESOURCES MANAGEMENT JANUARY 2006 DURBAN UNIVERISITY OF TECHNOLOGY
Subjects:
Accounting for personnel practitioners
Business management 1
Business management 11
Business management 111
End – user computing (modules 1, 2)
English
Industrial Relations 1
Industrial Relations 11
Labour Law
Management of training 1
Management of training 11
Personnel management 1
Personnel management 11
Personnel management 111
MATRICULATED (MERIT EXEMPTION) 2002 GLENHAVEN SECONDARY
Skills & Abilities
Microsoft Word, Microsoft Excel, Microsoft Power Point, Outlook, Client Services, Training and Development, Resume Screening, Employee Relations, Team Building, Communication both verbal and written with the ability to listen and connect with both employees and customers, Proactivity: advising, coaching, recruitment and selection. Quality: excellent attention to detail/accuracy ensuring a high level of quality in everything I do. Professionalism: articulate and able to use good independent judgement and discretion. Good problem solving skills and ability to pay attention to detail.
Experience
Human Resource Administrator Gloss International June 2020 – Current
Policy development and documentation.
Assist employees with HR related queries and requests.
Assist in the development of human resource procedures and processes.
Forming and maintaining employee records.
Updating database internally such as sick and annual leave.
Preparing and amending where necessary HR documents i.e. employment contracts.
Reviewing and renewing company policies and legal compliance.
Communicating with staff about issues affecting their performance.
Ensuring accurate and proper record-keeping of employee information in electronic and digital format.
Onboarding process.
Processing Terminations.
Payroll Function:
Ensuring Accuracy of employee attendance and absenteeism.
Creating of spreadsheets to track employee leave.
Providing information and answering of employee queries about payroll related matters.
Calculating of payable hours, Tax withholdings and deductions.
Ensuring correct employee data and uploading thereof.
Changing of employee banking details when necessary.
Entering of new hires.
BRANCH ADMINISTRATOR AND TRAINER STRATCOL JUNE 2013 – SEPTEMBER 2018
Analyze market in order to identify new growth opportunities.
Provide administrative support to sales and marketing team.
Co-ordinate and monitor staff in performing daily activities.
Handle, maintain and update customer and branch data-base.
HR Functions:
Organize and maintain an effective filing systems.( manual and electronic)
Identify personnel needs within the branch.
Placing of job vacancies advertisements.
Screening of candidate CV’s
Schedule of interviews, and issue of relevant correspondence thereof.
Maintaining human resource records by recording new employee details and updating current employee details.
Assist HR in collecting payroll information for new employees, and updating status of current employees.
Advice employees regarding application of leave and leave policy.
Ensure compliance with the company’s policies, standards and regulations at the branch.
Assist HR with leave audits for the branch.
Attend meetings and minute taking.
Training:
Train new employees on the company’s (StratCol) debit system.
Train new clients on the debit system.
Assist new and current clients with their system queries.
Provide system support.
Assist managers with problem shooting of new systems.
Provide required information and documents to clients.
Audit all client active and cancelled accounts.
Revise submissions of new applications and closure of accounts.
Develop liaison with the client service department to provide required information and acquire necessary documents.
Revise and distribute contractual referrals to marketing department.
Monitor client satisfaction through follow up on solving client issues and problems.
Initiate measures to research and resolve client raised issues.
Collaborate with clients to identify and implement value added services.
Reason for leaving: Retrenchment.
OFFICE ADMIN BP VERULAM OCTOBER 2012 – APRIL 2013
Capturing of GRV’S received correcting of all prices and printing of labels for products.
Processing debtor payments on PEC system when received.
Printing of debtors monthly statements as well as emailing and notifying them of any stoppages on accounts.
Processing and making payments of all expense accounts, and filing of all necessary documents.
Creating new Debtor accounts.
Printing of Age Analysis report at the beginning of the month and emailing it to the necessary contact personnel.
Checking of all Debtor Account balances on a daily basis and freezing of accounts when balances are on a low balance.
Capturing of all stock.
Entering of Dip and Meter Readings.
Capturing of fuel delivery invoices.
Printing of the bakery sales report and capturing of bakery write offs.
Preparing fuel recons.
Reason for leaving: End of contract.
CAR RENTAL AGENT CAPITAL CAR HIRE MAY 2010 – OCTOBER 2010
Reception duties such as: answering of phones and taking messages.
Booking vehicles for clients on online system.
Capturing of personal information on company system.
Archiving of Documents.
Releasing of vehicles to clients and releasing of vehicles on the system when returned.
Reason for leaving: End of contract.
OFFICE ADMIN AND RECEPTIONIST ARYSTA LIFESCIENCE August 2008 – April 2010
Answering of phones and emailing messages to the necessary staff members.
Receiving and sending of faxes.
Archiving of Documents
Assisting HR Department and the accounts department.
Reason for leaving: Temp position.
References on request.