Bhanu Prakash Pogula

Contact: adjfqr@r.postjobfree.com, Mobile: 503-***-****

Legal status: Citizen of USA

linkedin.com/in/bhanupogula

Summary

Strong business process knowledge of SAP ECC associated with business applications with specific focus on the Order to Cash, Interfaces with both non-SAP & other SAP Systems and Webservice APIs. Designed and developed both standard and custom end-to-end solutions in Order Management – with extensive experience Configuration and Custom Development in Inside Sales processes.

Integration experience with other SAP and non-SAP systems.

Maintained a lead role on assigned projects, and ensuring the team delivers efficiently. Demonstrated ability to easily prioritize tasks and assignments in compliance with project milestones.

Developed business and IT process enhancements with scalable, flexible solutions that are extensible to future business needs, within the context of available technology and environment.

Actively supported aspects of production issues from Order Management, Credit management, Pricing, Output determination, SD Master Data, Customer & Material Master Data, Billing and Account Determination, Stock Requirements and Availability, Returns and Rebates, workflows etc.

Performed hands-on solution design, provided roadmaps, prototyping, proof-of-concepts.

Contribute to the development of governance structures, methodologies, and compliance activities.

Guide others in resolving complex issues in solution architecture and lead solve complex, escalated aspects of a project.

Working knowledge and expertise in Quotes, Inside Sales, Order to Cash, Credit Management, User Exits Pricing, Shipping, Master data, Basic functions, Third Party sales, Account determination, Sales Documents, Delivery, and Shipping, and Billing, Output Determination, Text determination, Copy Control/VOFM Routines, Returns Processing, Rebate processing, screen, and transaction variants.

Ability to debugging.

Work Experience

Senior Business System Analyst, Daimler Trucks North America. Portland OR. Sept 2005 Dec 2020

DTNA is a leading Truck manufacturer in the North Americas, manufactures Freightliner Trucks, Thomas Built buses, among others. DTNA is part of the global automobile giant Daimler AG.

As a senior BSA, worked on various SAP projects and process enhancements in providing end-to-end solutions. Defined and implemented, tested both standard and custom solutions to enhance system capabilities. Developed cost estimates and timelines. Maintained the documentation of processes and objects. Developed and maintained a strong customer relationship with business stakeholders and other IT teams.

Developed functional specifications from business requirements, coordinated the development, created deliverables related to the projects, provided technical support, actively involved in the implementation, assisted, and resolved post-production issues contributing to overall software architecture and process solutions for SAP SD.

Select work in Process Development/Enhancements

End to End internal order process for 3rd party shipments - Enhanced the current sales order process to include an automatic drop shipping for internal orders that does not require invoicing. Developed authorization aspects in the order processing.

oRepurposed SO type.

oConfigured new Item category for dropship

oConfigured and assigned a new Sch. line category

oRepurposed existing PR type

oRepurposed existing PO Order type

oCreated a new PO Number Range for PO

oCreated G/L Account Substitution based on customer type.

Cab & Gliders sales process - Developed a new end-to-end sales process in SAP for dealers. Work Involved creating sales doc type, order process validations, item categories and pricing etc.

oRepurposed a material group field on the material master to create a serial number requirement on the sales orders.

oDesigned new order entry checks at item level using user exits, to create sales order investigations and to capture serial numbers of the ordered parts.

oA simple business process step is, created to clear these item level investigations, using the user exits.

oRepurposed the existing SO type and mandated a defaulted shipping condition.

oA custom process is, developed to switch the fulfillment to drop shipping by switching to the newly developed Item category. A custom table is maintained based on SO type and Item Category.

oMaintained the text determination to copy the part serial number from SO to PO

New SAP plants – added 3 new plants to the existing 8 plants.

oDefined and assigned new plants, storage locations and shipping points.

oDefined new routes for the new plants. Updated settings for basic shipping functions

oUpdates for availability check.

oMaintained reserve data fields in customer master for customer group1 data

oOther custom changes

oCoordinated with MM team for additional configuration requirements for Inventory management and physical inventory & valuation and account assignment changes

oUpdates to integration/interfaces with other SAP (SPP, and Corp Finance) and non-SAP teams (DView, Mainframe, EDI).

oUpdates to Master Data, Output Determination, Scheduled Jobs etc.

oCoordinated an elaborate unit & integration testing and remediation efforts.

oProvided end-to-end support for UAT and deployment management for P2P and O2C processes.

Custom approval workflow process – Developed a 2-step custom approval workflow process for returns and credits, to meet an audit requirement.

oNew order header object status codes are, created as part of this change.

oAfter reviewing the documents, an initial reviewer updates to a reviewed, status.

oBased on the net value, a daily-consolidated email is, triggered to approvers. Selecting from a custom table based on net value.

oApprovers can either approve or reject directly from the emails without actually logging into SAP. A link to BSP page is, provided on the emails with required details on both desktop and mobile email clients. The approvals on BSP pages are updated on the Returns and Credits by both changing to appropriate object status codes and clearing Delivery/Billing blocks.

oTracking option is also developed for any audit queries.

oUpon approval customers will receive a custom email.

Successfully developed and implemented by adding a critical enhancement – Automatic 3rd party order and Freight charges. This drop shipment is in ordering new trucks parts only within the existing Order2Cash landscape. Additionally, Freight charges updated with minimum and maximum limits.

oEnabled the vendor (Daimler AG) and parts for drop shipment.

oDeveloped new ship to parties that are acceptable @ Daimler AG

oDeveloped new shipping condition for FedEx Airfreight

oPricing - Freight charges – Developed new freight charge methodology with two new group price conditions for equalized freight or a minimum or actual freight. If the base rate times the weight is less than the minimum charge (for entire order), then the minimum charge is the total freight charge for the order.

-Minimum Freight Charge condition (Fixed charge) - Group condition on the entire order, Access Seq Sales Area / Shipping Condition.

-Equalized Freight condition type- Group condition on the entire order, with a rate per pound of weight for a ship condition.

-The two price conditions are added to the pricing procedure with the same requirement.

-Condition Exclusion functionality is built to apply one of (Equalized Freight condition or Minimum Freight Charge condition).

-If the ship condition is changed during delivery process freight charge will be recalculated during invoicing based on new shipping conditions determined. Invoice pricing prepare routine will read the delivery and obtain the new ship method. Freight will be calculated based on new ship method during invoicing.

-Built exceptions using requirement routine and exceptions parameterized.

Special Packaging requirement functionality and Freight in sales orders - To differentiate between regular parts and parts requiring Special Packaging parts, a custom flag was added on material master. “These special packaging parts were not meant to be routed via overnight carriers as they would have to be packaged, boxed or strapped in warehouses before shipping.

oAdded a custom flag on the material master to identify these parts.

oAdded a new order entry check to ensure the customers to select specific ship conditions.

oAs part of order entry check a custom table created for shipping conditions that customer can choose from.

oConfigured new ship condition for these parts

Custom Rebate functionality and an interface with a third party – A third party provides customer sales values periodically over a flat file via SFTP that will be the basis for a credit to customers.

oAs part of comprehensive solution identified two kinds of credits to be issues to dealers. Created two separate part numbers to help with the credit line items. Rebate rates were maintained in pricing.

oCSV files with required details including customer volume, are dropped in the SFTP inbox.

oA PI interface is developed to read and create the ORDERS IDocs

oA new IDoc type is created with a new message variant.

oPartner profiles maintained for the inbound ORDERS IDocs for customers

oError handling from errors in IDoc processing are addressed separately

oA new Item category was created to help with processing of these credits and posting to appropriate G/L accounts.

oItem category is restricted to use only be internal users and system users.

oCredit requests (with a billing block) are created one for each customer with newly created part numbers appropriately.

oA custom transaction is created to report and clear bulling selected credit requests upon review.

oNew Credit request FORM created for these credit requests to help with the print output generated.

oEntire process is automated with scheduled jobs from both third party and credit request

Quote approval status email to customers (custom solution) - To avoid the need of customers to keep checking on a quote status if it is approved or rejected a custom automatic email functionality was developed. This would also help reduce the efforts by inside sales team on the coordination efforts.

oCreated a new ‘Department’ - Quote Notifications in OVSV. The quote status change emails will be sent to the email addresses maintained in the customer master for this department.

oQuotation change to either approved or rejected will a custom event to trigger an email to customer.

Auto debit to Vendors (custom solution) - Developed a new custom process, to replace an existing complex supplier contributions program, which was, administered manually. The newly developed process included identifying the sales order quantities based on the expired sales deals, calculating the supplier contribution amounts based on the pre-approved contributions and a 3-step e-mail approval process with a hierarchy mechanism in a workflow to approve the automatically generated supplier debits. Workflow e-mails generated for business users and management based on the values.

oDeveloped custom master tables for maintaining process related master data.

oConfigured a direct FI Credit Memo that does not require creation of logistics invoice for supplier debits. Assigned a new number range and G/L accounts for these debits.

oProvided an automatic supplier information system that involves - an email is triggered to each supplier with two attachments, one a spreadsheet containing the details of the debits made and a PDF copy of the debit memo.

oDeveloped interactive management Review & Reporting system for both approval/rejections and for reporting purposes.

oProvided an error handling mechanism for both the debit creation and approval process.

oPeriodic jobs were set up for a seamless management of the total process.

oDeveloped custom master tables for maintaining process related master data.

Restocking Fee on Return orders – Successfully developed and implemented a restocking fee methodology (on certain item categories) with three new group item pricing conditions for base restocking fee, minimum and maximum restocking fee (surcharge condition type)

oMinimum Restocking fee condition (Fixed charge) - Group condition with Access Seq (Sales Area / Order type).

oBasic Restocking fee condition - Group condition with Access Seq (Sales Area / Order type).

oMaximum Restocking fee condition (Fixed charge) - Group condition with Access Seq (Sales Area / Order type)

oCondition Exclusion functionality is configured to apply one of (Base Restocking Fee or Minimum Freight Charge condition) or (Base Restocking Fee or Maximum Restocking fee). If the base restocking fee is less than the minimum restocking fee (for a line item), then the minimum restocking fee is applied. Similarly, a maximum Restocking fee is applied.

Critical Charges on Critical orders – Successfully developed and implemented a critical surcharge methodology to apply only on certain order types with three new group header pricing conditions for base Critical surcharge, minimum critical charge, and maximum critical charge (surcharge condition type).

oMinimum critical surcharge condition (Fixed charge) - Group condition with Access Seq (Sales Area / Order type).

oBasic critical surcharge condition - Group condition with Access Seq (Sales Area / Order type).

oMaximum Restocking fee condition (Fixed charge) - Group condition with Access Seq (Sales Area / Order type)

oCondition Exclusion functionality is configured to apply one of (Base Restocking Fee or Minimum Freight Charge condition) or (Base Restocking Fee or Maximum Restocking fee). If the base critical surcharge is less than the minimum critical surcharge, then the minimum critical surcharge is applied. Similarly, a maximum critical surcharge is applied when the base critical surcharge is higher than the maximum critical surcharge.

oBuilt exceptions using requirement routine and parameterized.

Used group conditions and created new routines to carry out bulk pricing.

Set interval scales for conditions.

PO output by email: A custom output development was implemented successfully to send POs to vendors by emails and different PO types to different email addresses.

oCustom form developed to use with standard Form Routine for the medium 5-External send.

oNew output type with access sequence PO type and Vendor.

oEmails will be picked up from both Vendor master and a custom table maintained with email addresses by order type. Email copies sent to internal group email address for the records.

Two new outputs are configured for POs, as part of web service API

Select Work in Web service APIs.

Web service sales order (XML): A synchronous web service API was developed in XML file format for customers to order parts on a third party. A third party and Client have come together to help the customers with speedy shipments. This is an interesting development in that the customer calls in the third party and in turn the third party creates and sends an xml request over web service. This creates a customer sales order on the client and then creates a third-party PO in real time and sends the PO number back to the third party. The third party needs only the confirmation of SO being created and a PO#, to initiate shipment quickly.

oDeveloped the web service interface with help from API gateway and PI teams. The RESTful xml webservice will have a certificate-based authentication. Sender Identity and Password embedded in the request payload.

oDetailed mapping document created for all the details to create a sales order/Purchase order for both the request and response

oImplemented all necessary header and item level order entry checks in creating the sales orders.

oDeveloped an error management system.

oWeb services is hosted by DTNA the client.

Web service sales order (cXML): A synchronous web service API was developed in cXML file format for customers to directly order parts.

oDeveloped the web service interface with help from API gateway and PI teams. The RESTful xml webservice will have a certificate-based authentication. Sender Identity and Password embedded in the request payload.

oWeb services is hosted by DTNA the client.

cXML web service API for pushing the Purchase order (and PO Changes) For every PO created (or changed), DTNA would initiate a web service call to select vendors and 3rd party logistics, to PUSH the PO details. An acknowledgement is, received in real time.

oThe RESTful webservice is hosted by participating vendors and 3rd party logistics. It has a certificate-based authentication. Sender Identity and Password embedded in the request payload.

oDeveloped the web service interface with help from API gateway and PI teams.

oTwo new PO output message types are configured – one for the vendors and one for the 3rd party logistics. Defined new condition records and Access sequence as per requirements.

oA custom program is, created to process the new output and to push the PO details via SAP PI.

A synchronous XML web service API for ASNs from Vendors and 3rd parties- Vendors will initiate a call to DTNA hosted webservice API, to push the ASNs (Inbound Deliveries). All the ASN calls are, responded synchronously with a success or failure status. The ASNs received are, processed into POs in SAP.

oThe RESTful webservice has a certificate-based authentication. Sender identity and Password are required, embedded in the request payload. It has a certificate-based authentication. Sender Identity and Password embedded in the request payload.

oDeveloped the web service interface with help from API gateway and PI teams.

XML web service API for forwarding ASN to 3rd party logistics- ASNs, received from vendors via the above webservice are, pushed to the third-party logistics, to help with logistics management.

oPrimarily meant for the carriers or third-party logistics parties, this RESTful xml webservice has a certificate-based authentication. Sender Identity and Password embedded in the request payload.

oA new output type is, created using standard access sequence. A custom program is, created to push all ASNs received over API, to the third-party logistics.

A synchronous XML web service API for third party pricing inquiry - Developed a new XML web service API using existing function modules in SAP to provide a real time response with the customer specific pricing for quantity and scaled discounts/ sales deals.

A web service API for enquiring Availability- Developed a new XML web service API using existing function modules in SAP to provide a real time availability of parts to the dealers.

Select Work - Interfaces

Distributor Interfaces -Developed a custom sales order process, within the landscape of existing sales order process. The process included mapping the order files received in C2 format via the secure transport/SAP XI so that an IDoc is, created in SAP. All the IDocs would then, be processed to create the sales orders in the existing landscape. The process also involved error handling and acknowledgement IDocs back to the distributor using the same landscape.

Developed custom interfaces in C2 file format for,

oSales orders received by DTNA the client - XI creates the ORDERS IDocs are created from the flat files received over SFTP

oOrder acknowledgement IDocs are generated and sent to distributors.

oOrder grief IDocs are generated and sent to distributors.

oShipping notification IDocs are generated and sent to distributors.

oInvoice IDocs are generated and sent to distributors.

Select Work - Others

Maximum Order quantity limit- A maximum limit was enforced on certain critical parts and required to be implemented on sales orders. Order lines with these parts with higher quantities, would not confirm/back order. These order lines were required to track separately for the inside sales team to monitor and release the order line, manually.

oA custom field was created on the material master to maintain the maximum order quantity.

oAn order entry check was created with user exist check vbap to check if the ordered quantity is within the limit setup for each part.

oA custom field was created on sales order (VBAP) to populate a status code when MOQ limit exceeds.

oA custom reason for rejection was created for use with this order entry check.

oA custom report was created to capture these orders lines to track and manually assign/update the quantities on the sales orders.

Serial Number requirement- Order lines with Parts with serial numbers (like keys etc.) was required to be captured separately to validate the serial number itself.

oA custom field was created on the material master to flag a serial number requirement on the sales order.

oAnother custom field was created in VBAP for sales order line-item screen to capture and save the serial number.

oAn order entry check was created with user exist check vbap to check if the ordered part has a serial number requirement and to prompt the users with a window to key on serial number.

oThese order lines would be captured separately for validation by inside sales team and further release of sales order lines.

Created sales order entry checks.

oTo restrict the modification of sales order created wrt to quote.

oTo limit the order creation wrt quotation only to the intended customer

oTo limit direct ship orders with a minimum order value

oTo restrict direct ship orders with only one direct ship program

oTo limit ability of a delivery block by a customer

Expertise on screen and transaction variants, SQ01 reports

Created return order entry checks for eligibility requirements based on age and part attributes.

Working knowledge on Inter-company sales process and stock transfers

Working knowledge on credit management

ECC 6.0 and Ehp7 upgrades-As a sub team lead in the Upgrade Project team,

oCoordinated the integration testing and validation of 300+ interfaces with external systems such as DView, Mainframe, Data warehouse, OWL, GLC, NAFTA and other distributor systems. Responsible for liaison with IT and Business teams in the validation and leading up to go-live. Worked with a team of BSAs in thoroughly validating, fixing all the issues relevant to upgrade in liaison with the both the technical and project teams. Successfully completed, both IT and Business validations within the timeframe.

oCoordinated of Integration testing and of complete sales order process. Validated the ITS portal for customer sales order processes across the landscape.

Production Support Team lead

As the team lead, was responsible for the heavily customized SAP 4.6C and ECC6.0 environment.

Developed a process for updating the miscellaneous charges on sales orders from third party orders

Developed a program to update all the material master texts in a single window

Developed a program to find out duplicate parts in the system based on the condensed part numbers.

Developed a process and program for the restricting the certain parts from quoting and updating the material master with the No Quote Flag

Managed both on site and offshore support teams effectively to achieve over 90% support tickets.

Designed a new process for extending parts to other plants and or other sales organizations that also include fixing the broken parts, using a BAPI.

Implemented material determination for direct ship process.

Redesigned the Manual Allocation of parts in the system vis-à-vis different sales order types and availability instead of existing investigation process, to send the order lines into backorder and creating a separate back order process for releasing the manually allocated parts.

Created procedures and processes for data cleanup that required after various enhancements.

Created many new reports and enhancements made on several existing reports for sales order processing, back order processing, direct ship process, and referral process.

2. Functional SD Consultant

Essroc, Philadelphia PA Oct 2004 – August 2005, SAP R/3 4.6C

Created New - Sales, Delivery and Billing Documents.

Created Number ranges for new documents.

Configured Output determination.

Created customized billing documents without reference to delivery order also by including Item category TAN in copy control function of sales order to Billing function for standard orders and creating a new sales document type which allows billing without delivery

Configured Sales Order BOMs.

Defining promotions & Sales deals.

Copy Control Activities for new documents as above.

Linkages to Item Categories & Partner Determination for new documents.

Designed functional and technical specifications to meet the business requirements including conversions and interfaces.

Configured for Customer Complaints using order types Debit memo, Credit memo, Returns, Free-Of-Charge Subsequent delivery, and Invoice Correction Request.

Assistance to team members in resolving configuration issues.

Coordinating and troubleshooting during the integration testing.

Education:

Bachelor’s in Engineering. Osmania University. Hyderabad India, 1986

Other experiences (in manufacturing domain)

1. Pam Pac Machines Pvt. Ltd. Pune and Hyderabad India Jan 1996 to March 2004

(A leading Manufacturers of Pharmaceutical, Processing, and allied Packaging machinery)

Manager – Sales & Market Development, and later as Manager – Technical sales

As head of a region, I was responsible for Marketing and Sales, developing new business opportunities and customer care. Supervised a team of marketing, sales, and service personnel.

Established the group companies of Pam Pac as a leading, reputed, and dependable supplier of pharmaceutical machinery in the region that resulted in increase in business-turnover from Rs 5-45 million.

Handled the new and expansion projects from pharmaceutical majors in the region.

Located and developed new business opportunities with focus on industry expansions & new projects.

Conducted strategy meetings with clients for custom solutions, review progress and development with clients regularly, testing the effectiveness of the implemented solution.

Provided root cause analysis to pinpoint any degradation in performance to the management.

Secured and retained key accounts in all verticals utilizing demonstrated Expertise in the strategic/sales planning and contract negotiation.

Driven sales through comprehensive awareness of the latest and current regulatory requirements and possible effect on the customers’ business and training initiatives for customers targeted towards generating enquiry base.

Staff augmentation.

Established Pam Pac as a leading, reputed, and dependable supplier of pharmaceutical machinery in the region that resulted in increase in business-turnover from Rs 5 million to Rs 45 million.

Expanded business into various pockets, and different industry segments.

Pam Pac forayed into non-pharmaceutical sector; business achieved from the territory valued 10 million additionally.

Instrumental in identification and development of new product range giving additional business volumes of Rs 4.50 Million.

2. VOITH TURBO INDIA Pvt. Limited. Asst. Manager-Quality Assurance Aug 1993 to Jan 1996

(A leading Hydraulic couplings mfg. and sales organization in the country for both constant and variable speed hydraulic couplings, suitable for applications from 25 hp to 3600 hp)

Worked on the quality aspects of development and indigenization of the hydraulic couplings from the principal M/s Voith Turbo Gmbh, Crailshiem, Germany.

During the tenure developed quality systems in the development of the 3600hp variable speed-coupling model R16K. The coupling had more than 350 parts for indigenization.

3. NUCON INDUSTRIES Pvt. Ltd, Hyderabad India (Nov 1991 to Aug 1993)

(Manufacturers of pneumatic equipment viz. cylinders, valves, and pneumatic systems)

Quality control and Product development departments.

Was responsible for day-to-day quality control of the assembly line and manufacturing facility.

Later moved to product development department and worked on new products for prototype development.

4. KHOSLA COMPRESSORS Limited, Hyderabad India June 1986 to November 1991

(Manufacturers of vide range of industrial air & gas compressors in collaboration with Crepelle of France)

Left as Manager Quality Assurance.

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