Education

and Training

Tiffin University – ***1 to 2016

•MBA: Human Resource Management – August 2013 to August 2016

•BA: Business / Professional Studies – March 2011 to August 2012

ITT Technical Institute – 2006 to 2010

•AAB: Business – September 2006 to August 2010

Memberships

•SHRM – Expiration Date: August 2021

•NOHRA – Expiration Date: May 2021

•HR Dept of One – No Expiration Date

Experience

CLEAN TEAM, INC. – Toledo, Ohio

2017 - Present

Director of HR

Oversee all aspects of Human Resources for nine locations. Implemented paperless electronic on-boarding system throughout company. This has made on-boarding 100% more efficient, compliant, and accurate. Developed positional training programs including new hire orientation, supervisor training, area manager training, and staffing coordinator training company wide. This attributed to an increase in retention and a decrease in turnover by approximately 30% from 2018-2019. Improved employee relations throughout the company by acknowledging birthdays, employee anniversaries, holidays, and monthly thank you cards. This is tracked and given to all managers on a monthly basis. Morale has improved at the Toledo branch by 75%.

•Multiple location/state payroll processing and management

•Worker Compensation, unemployment management and Benefits Administration

•Oversee staffing and recruitment process for multiple locations

•Create and enforce policies and procedures for employees and internal staff

•Initiate and manage Applicant Tracking system for multiple locations

•Analyze trends and metrics in partnership with leadership to develop solutions, programs and policies

•Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations in cases, harassment, or EEOC issues.

•Provide day to day performance management guidance to management

•Provide guidance and input on business unit restructures, workforce planning, succession planning

2016 - 2017

ELECTROPRIME – Toledo, Ohio

HR Generalist

Initial HR presence in multiple manufacturing facilities. Coordinated and managed web-based / on-line training for frontline supervisors which included supervisor training, and all safety trainings. This was an improvement of 100% as there was no training prior to this web-based program.

•Auditing of personnel files

•Create onboarding process

•Recruiting of personnel

•Facilitate training of personnel

•Compliance management

2006 - 2016

ITT TECHNICAL INSTITUTE – Maumee, Ohio

Administrative Assistant / Office Manager

Provides administrative support to the Campus Director and all functional managers. Manages and performs all operational procedures relating to general office administration. Acting human resource on-site contact, which includes updating and managing personnel records, tracking employee time and benefits.

•Administrative support for six department managers & staff

•Process and transmit bi-weekly payroll

•New hire processes and corporate benefits liaison

•Accounts payable processing and accruals

•Assist Director with campus budgeting process

•Office/building supply maintenance & physical building inventory

•Schedule and oversee building/equipment maintenance with various vendors

•Establish, build, and maintain relationship with vendors, colleagues, faculty and staff

•Assist students career search with placement assistance including resume reviews

•Maintain compliance for Internal, State and Accreditation audits per corporate standards

•Assist Director with recruitment operations and community functions

•Develop and coordinate community relations events

•Schedule staff and delegation of responsibilities

1997-2005

SPHERION ON PREMISE – Maumee, Ohio

On Premise HR Manager (2005)

Responsible for relocating on-site office to new location and expanding regional operations. The accountabilities with this position included functions of the HR Assistant.

•Developed business plan for new site

•Hired and supervised management team

•Built relationships within the business community

•Maintained client relationships through positive outcome of hiring needs

•Conducted counseling and disciplinary actions of employees

•Managed unemployment and worker compensation claims

•Established tracking and reporting performance metrics

HR Assistant – Temporary Employee (1997-2001) and (2003-2005)

Managed administrative functions on-site including assisting HR manager with recruitment, screening, testing, hiring employees and processing payroll.

•Trained all new employees

•Scheduled to reach and maintain employee fill ratio to 95% of new hires

•Developed procedures and documentation materials

•Conducted and implemented 5S and safety training

•Coordinated all print media and internet advertising for the company

•Implemented OSHA Lockout/Tagout compliance

•Increased training attendance to 60%

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