MARIA VIRGINIA ROMERO

***** ********* ***** ********, ***** 77584

adjfnx@r.postjobfree.com 832-***-****

EDUCATION

**** – 2010 RAFAEL BELLOSO CHACÍN UNIVERSITY, (URBE) MARACAIBO EDO. ZULIA, VENEZUELA

Bachelor of Communication, Social and Audiovisual Media (3.25 GPA)

Special Mention in Audiovisual production

Thesis work in Documentary production with 19 out of 20 marks

EXPERIENCE

10/2017 – PRES. MORRELL MASONRY SUPPLY, INC HOUSTON, TEXAS

Commercial building and construction supply company.

Accounts Receivable Specialist (11/2019 - Pres)

Keep accounting software logs updated, reconciling accounts, & making bank deposits timely.

Process cash receipts, prepares, creates and assist invoicing for customer accounts.

Initiate collections on past due accounts.

Handles all special billing situations.

Bilingual Customer Service Representative (10/2017 - 10/2019)

Actively managed, created, and confirmed client and project accounts in P21, a construction project software.

Assisted customers in an expedient, professional, and courteous manner; handling & creating new orders through email, walk-in, telephone.

Processed orders & prepared quotes in a timely and accurate manner, coordinating with other departments in delivery of prepared and custom orders.

3/2016 – 7/2016 PROVEEDOR CLINICO CLINIC PLUS, C.A. MARACAIBO, VENEZUELA

Sales and distribution company specializing in medical products.

Sales Executive

Managed the sales team in providing medical products to different clinics, hospitals, pharmacies country-wide.

Exclusively managed the company’s customer and vendor portfolios, keeping key customer contacts.

Managed the supply chain, deliveries, and shipments through cities, states, and the country.

Handled, processed, and completed purchase orders from inception through product delivery.

Managed and verified products in physical and system inventories, often adding new products to the offering.

6/2015 – 3/2016 CENTRO MÉDICO INTEGRAL DE LA SALUD ELOHIM (CISECA) MARACAIBO, VENEZUELA

Integrated medical health center and clinical laboratory with consultations in psychology, dental, & pediatrics.

Office Manager

Prepared the accounting books & paperwork for the contract accounting firm that managed the financial statements.

Organized, directed, and scheduled patients’ calls, appointment scheduling, and walk-ins.

Attended to and organized patients entering the facility by prioritizing by urgency and arrival time.

1/2015 – 6/2015 ZULIA INDUSTRIAL CONSTRUCTION MARACAIBO, VENEZUELA

Construction company concentrated in mining, petroleum, gas, petrochemical, infrastructure and buildings.

Customer Service Analyst

Managed, processed, & maintained the travel arrangements of the company personnel travelling to construction sites.

Attended to entering customers, prioritizing and directing them to the department that supported their need.

Answered incoming telephone calls, handling or redirecting as necessary.

2/2014–12/2014 MEDS PARAISO MARACAIBO, VENEZUELA

Health service company concentrated in traumatology.

Office Manager and Traumatology Medical Assistant

Managed account billing & receivables for out-of-pocket & insured patients.

Assist the doctor in non-surgical procedures and treatments.

Organized, directed, and scheduled patients’ calls, appointment & surgery scheduling, walk-ins, and arrivals.

3/2013 – 6/2013 MULTINACIONAL DE SEGUROS MARACAIBO, VENEZUELA

Insurance company concentrated in life insurance, health insurance, and automotive insurance.

Customer Service Associate

Organized, collected, and filed medical insurance orders.

Attended to entering customers, prioritizing and directing them to the department that supported their need.

Answered incoming telephone calls, handling or redirecting as necessary.

ADDITIONAL INFORMATION

Languages: Spanish – Native English – Fluent

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