Jalaluddin Kasaat PMP®

Email: adjfkn@r.postjobfree.com

Mob: 571-***-****

LinkedIn: jalalkasaat

Add: Ashburn, VA 20148

PROFESSIONAL SUMMARY

Certified Project Management Professional (PMP)©

An experienced Business/System Analyst with over eight years of working experience for the world's largest organizations.

Champion in change management process improvement and mainstreaming.

In-depth experience in all phases of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), project life cycle, including requirements gathering, analysis, design, implementation, testing, deployment, and release on Agile-SCRUM and Waterfall development environment.

Developed policies/ procedures for implementing changes to production IT environment, including risk analysis/mitigation, technical documentation, communication plans & implementation / back-out plans.

Managed backlog, facilitated communications, gained consensus from IT teams, led JAD, JAR, and CCB.

Experienced in initiating, planning, executing, monitoring/controlling and closing projects.

Coordinated tasks among IT resources, management, customers, tracked IT production changes, and reported on completion rate, success rate, resources required, and production outages.

Enabled companies for adoption of new technologies & processes by encouraging leadership alignment, understanding org impacts, and developing appropriate interventions to minimize business disruption.

Created different User Experience (UX) definitions and User Interface (UI) design projects as well as mockups, prototypes, and wireframes.

Managed a diverse portfolio of enterprise Programs and Projects within a Corporate IT PMO responsible for multi-million-dollar capital and operational project budgets.

Advance knowledge and experience to disseminate technical information to non-technical audiences and work effectively with a cross-section of contributors including executive stakeholders, users, direct reports, vendors and technical contributors.

Led daily stand-ups and scrum ceremonies. Worked with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments. Report at daily Scrums.

Hands-on programming, development languages and latest technology, standards, and policies.

Follows PMBOK, BABOK, ISO, CMMI, Six Sigma, FAR, HIPAA, GDPR, Cyber Policies and Compliance.

TECHNICAL EXPERTISE

Methodologies: Agile – SCRUM, Waterfall model and Hybrid

Documentation/ Artifacts: A subject matter expert in BRS, FRS, SRS, Use Case documentation, UML diagrams, product backlog, User Story, Test Plans, Test Cases, Traceability Matrix, Test Summary Report, Risk Analysis, As-Is Analysis, To-Be Analysis and Gap Analysis.

Modeling, Testing and Management Tools: Visio, SharePoint, Jira Confluence, CRM, Infogram, Tableau, TOAD, Cucumber Adobe Creative Cloud Ms. Project, GSuite, JAWS and WAVE

Operating System, Databases & Languages: Windows, Unix, SQL, and JAVA, Python, Oracle, HTML, JASON and PHP

EDUCAITON

Integrated Marketing Communications (MA), Emerson College May 2012

Healthcare Management (BSc.), Preston University June 2007

PROFESSIONAL EXPERIENCE

Senior Business Analyst— The World Bank Group November 2017 to present

Performs, elicits, analyzes and documents requirements in support of system, business, stakeholder, and user requirements.

Works with business owners and team leads to decompose large epics into manageable user stories.

Develops mock-ups/wireframes, use cases, system requirements specification documents, user guides, and other functional documents to support reviews and software release deliveries.

Manages backlog, roadmap and priorities and engages product and stakeholder teams to move towards a common vision.

Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation of projects.

Identifies acceptance criteria and assist in testing as needed.

Trains and mentors team members and stakeholders on the business functions and features of the system as needed to support delivering the best solutions to meet user needs.

Ensures that deliverables meet functional and design specifications and requirements.

Elicits, captures, validates and analyzes the business process/requirements of stakeholders in assigned lines-of-business.

Applies proven communication and analytical and problem-solving skills to support subject matter experts in decisions regarding process optimization and technological solutions.

Participates in Agile/Scrum team meetings.

Write SQL queries and scripts for data analysis and data manipulation.

Collaborate with architects, developers, and QAs to ensure that solutions meet business and technical needs.

Creates business analysis documentation including use cases, process flows, data dictionaries, requirements traceability matrices, design documents and project schedules.

Researched different tech solutions involving COTS/SaaS or custom build or a combination of both.

Interfaces with clients and end-users to identify challenges and opportunities for improvement in existing processes and solutions.

Researches, understands, and documents external and organizational requirements for the client—anything from organizational security requirements to Section 508 and accessibility guidelines.

Work closely with the development lead to help create and manage release and iteration plans.

Prepare materials in support of design reviews, feature reviews, product design sessions, and sprint reviews, as needed.

Worked closely with other supporting roles including Design, Solution Architects, Quality Assurance to achieve the best outcome.

Senior Agile Business System Analyst— United Nations July 2014 – October 2017

Planed, elicited, captured, analyzed and validated business, functional and technical requirements.

Conducted and/or facilitated user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

Created artifacts such as process maps and wireframes to communicate interface and workflow needs to our team and clients.

Collaborated with designers, and/or developers on research activities, strategy sessions, ideation, design, and product testing.

Analyzed and evaluated stakeholder requirements and convert these requirements into business need statements, system specifications and integration technical specifications.

Facilitated meetings, workshops, and discussions with the project team and clients to find balance between user needs, client needs, technical level of effort, and timelines.

Assisted in the planning and execution of User Acceptance Testing (UAT) including communicating outcomes and integrating feedback into the agile sprint process.

Applied knowledge of SDLC processes to include system process flows, team reviews of analysis, design, code, test, and deployment, as well as relevant Agile ceremonies for all assigned products.

Identified business requirements (e.g., needs, objectives, functions, features, input and output).

Utilized performance measurements and indicators to identify areas for improvement; developed process improvement plans for each performance indicator or area identified.

Developed and overseen project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure.

Developed test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions.

Led and facilitated Sprint Planning, Daily Scrum, Sprint Retrospective, Scrum of Scrums and demos.

Business Analyst — The World Bank Group May 2012 – June 2014

Partnered with Product Owner(s) as a primary point of contact for system related questions and requirements, with ability to guide and escalate across product delivery team(s) as necessary.

Understood the strategic direction of product features and related system and business processes, impacts of changes across the entire application, and the priorities of backlog.

Applied knowledge of business and system capabilities to anticipate needs, address issues that arise, and deliver value to our customers.

Communicated shared vision for product quality throughout the product life cycle by writing requirements or user stories with clear acceptance criteria and advising or preparing test plans/scenarios when necessary.

Created and managed development artifacts (use cases, user stories, process flows, diagrams, requirements, technical specifications, high-level approaches, as needed)

Participated with clients in testing system changes and enhancements.

Participated in targeted technical support, issue troubleshooting and resolution.

Defined Stories and prioritized the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the scrum team.

Produced timely and high-quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.

Performed gap analysis on our solutions to recommend consolidation, increased adoption, updates, and additions to simplify the technology footprint for our employees and members.

Facilitate Change Control Board meetings and creates and maintains metrics and process documentation.

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