AMANDA STENCEL

**** ******** **** ******, *******, FL 32771 · 407-***-****

adjfjz@r.postjobfree.com · https://www.linkedin.com/in/amanda-stencel-011238a/ Experienced Office Management and Administrative Professional with over 17 years of experience in finance, non-profit, and education. Optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. EXPERIENCE

02/2020 – 01/2021

VP BRANCH MANAGER, SEACOAST NATIONAL BANK

• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches

• Boosted branch sales by 35% through developing and deepening customer loyalty of an 800+ household book of business.

• Enhanced branch production rates by 20% and JD Powers NPS scores to 97 through evaluation, strategic planning and staff development.

• Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act and Community reinvestment Act 12/2011 – 02/2020

AVP BRANCH MANAGER, PNC BANK

• Represented bank at community events to build social capital.

• Provided leadership and continued training to maximize productivity and bottom-line profitability.

• Consulted with 1300 clientele to build relationships through cross sale promotions of products & services.

• Upheld stringent bank standards for loans, money handling, and legal considerations. 01/2008-12/2011

OFFICE MANAGER/ADMINISTRATOR, LEADING EDGE FINANCIAL SVCS

• Monitored 120-employee team while handling day-to-day accounting processes and financial accuracy.

• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered licensure for staff.

• Produced high-quality WORD documents, detailed EXCEL spreadsheets and MS Power Point/Publisher presentations for internal and customer-facing needs using MS Office suite.

• Completed daily cash functions like accounting tracking, payroll and wage allocations, budgeting, AP/AR and all types of cash and banking reconciliation. 2

EDUCATION

12/2019

ASSOCIATES OF ARTS, SEMINOLE STATE COLLEGE

SKILLS

• Relationship building and retention

• Office and Financial Administration

• ZOOM and Webex conferencing

• Strategic and financial planning

• Scheduling with Work Day and UltiPro systems

• Payroll and budgeting

• Account Reconciliation

• Organizational skills

• Clerical support

• Proficient with Excel, PP, Word, and

Publisher

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