Peggy Charles
Certified Apartment Supplier Emeritus
Marketing. Sales. Management
P r o f i l e
Forward-thinking marketing sales professional and entrepreneur with more than 20 years of experience — on both single-family and multi-family sides — conceptualizing and executing successful, campaigns to increase market share. Demonstrated ability to gain client’s account loyalty. Creative, artistic and resourceful, effective communicator and problem solver. Strong presentation skills
O b j e c t i v e
Looking for a position as product/services marketing sales professional where communication skills and sound understanding of current markets can promote company products/services and increase profitability. Lead marketing and communications for a progressive organization committed to innovation, thought-leadership, long-term growth and community. Demonstrated capacity to develop strategic marketing communications and digital media across a diverse range of industries. Creative, artistic, resourceful, effective communicator and customer focused, with excellent business judgment and exceptional presentation and organizational skills. Hands-on leader comfortable presenting to stakeholders and working on the front lines.
O v e r v i e w
Accomplished, marketing professional with broad retail marketing experience, encompassing strategic planning, qualitative & quantitative research, interactive marketing, creative development, media planning, database/direct-marketing, public relations, sales promotion and visual merchandising, with the ability and skill set to provide creative, innovative, enthusiastic and forward-thinking leadership in a team environment. Focus on achieving continuous, improved business performance. Proficient with the following core competencies. Marketing specialist with exemplary track record and demonstrated ability in analyzing markets: product positioning and sales initiatives in relevant business areas such as retail sales, single-family and multi-family industry.
S U M M A R Y O F Q U A L I F I C A T I O N S
P R O F E S S I O N A L E X P E R I E N C E
FIDUS CONSTRUCTION SERVICES
Account Manager
Houston, Texas
May 2018 – Sept. 2020
FIDUS Construction is a general contractor providing services to clients in the multi-family industry. FCS main job was to provide all construction needs to the client no matter how large or small. Main work was on exterior and interior jobs from small concrete jobs to large renovations, including but not limited to exterior roofs and painting, interior build backs such as flood or fire damage. Duties include prospecting new business and managing current clients, walking jobs, measuring jobs, writing detailed job scopes, send scope to be estimated and approved then sending bid to client and following up. Once contract was signed setting up pre-con meeting and checking on project till completion. Set up Houston HAA & CAI tradeshows/expos booth and working the expo in Houston, San Antonio and the Texas Apartment Association Expo. Designed creative marketing promotions for my clients.
SUNNY ROCK INTERNATIONAL
Marketing/Sales Manager
Houston, Texas
March 2017 – May 2018
Marketing/sales campaigner in New business marketing development to multi-family for kitchen and bath
cabinets, granite countertops and installation. Working with general contractors and management companies.
Tracks metrics, customer care, consumer feedback, as well as customer satisfaction. Evaluated customers to
identified their needs. Duties include prospecting new business, measure apartment units, design units, overseeing
project from start to completion. Manages and setup tradeshows/expos, company-sponsored promotions, and many
sales and marketing events. Produces competitive analysis and shared insights with senior managers/owners.
MEYER SMITH INC
Marketing/Sales
Houston, Texas
May 2010 - Jan 2017
Primary marketing/sales campaigner in cross-marketing development to multi-family industry. Tracks metrics,
customer care, consumer feedback, as well as customer satisfaction. Evaluated customers to identified their needs
for fencing, carport and access control gate for construction, maintenance contract or repairs.
Developed and implemented promotional, sponsorships and community relations events. Manages and setup 6 yearly
tradeshows/expos, company-sponsored promotions, and many sales and marketing events. Produces competitive
analysis and shared insights with senior managers/owners.
TAYLOR CONTRACTING AND ROOFING
Marketing/Sales
Houston, Texas
April 2009 - Feb 2010
Led the developed and implementation of a marketing plans for an out-of-state Miami corporate company startup in
Houston that resulted in consistent sales increases, in multi-family industry commercial, insurance and public
adjusters, making Taylor wildly know. Marketing played a key role in achieving sales growth that consistently
outperformed key competitors and the roofing industry. It was my job to market to the multi-family, Introducing them to
decision makers, owners, supervisors, VP’s, managers, maintenance supervisors and be involved in AHMA and HAA
BRANDT ELECTRICAL SERVICES, INC
Marketing Rep./Cust. Service
Houston, Texas
Oct 2005 - March 2009
Directly marketed to Multi-Family, Restaurant Assoc. and CAI Industries. Work in close liaison with the customer
service to follow-up calls and with the Service Dept. to build business and set work standards. Responsible for helping
design, maintain and optimizing web site. Involved with all advertising (Yellow Pages, Magazines, flyers, trucks wrap,
promotional item) including the design (Photoshop) Directed development of interactive, direct marketing, media,
creative sales promotion and PR strategies
T E C H N I C A L C O M P U T E R S K I L L S
E D U C A T I O N & A W A R D S
V O L U N T E E R
4219 Wild acres Dr. Houston, Texas 77072 Tel: 713-***-**** Email: adjfhx@r.postjobfree.com
Software: 20/20 Design, MS Office (Word, Excel, PowerPoint, Project, MS Visio)
Operating Systems: Windows (All Windows Desktops)
Menominee High School
Spencer School of Real Estate
College
CASE Certified Apartment Supplier Emeritus
Motivational Seminars: Dale Carnage, Tony Robins, Toni Blake, Terry Jackson just to mention a few
HAA Expo Committee Top winner 5 years in a row (2013- 2016) No one has ever achieved this.
CAI Volunteer of the Year 2017
CAI Bowling Trophies (2)
CAI Sprit Bowling Award
Associations (1995 – present)
Houston Apartment Association
Greater Houston Community Association Institute
Affordable Housing Management Association
Camp Hope PTSD Fun Run