Medical office manager
Resume:
Rosemarie Fox-Gabrielson
**** ******* ***** *******, ****** Pa 16668 814-***-**** *******@*****.***
EDUCATION
YTI, Altoona, PA
Altoona Beauty School, Altoona, PA
Palmer Business School, Lancaster, PA
EMPLOYMENT EXPERIENCE
Advanced Shipping Technologies, Ebensburg, PA October 2019-June 2020
Scheduling of LTL shipments between vendors
Communications with trucking agencies using software programs to ensure
Lowest prices, accuracy of shipment content using particular logistics for
delivery.
Reinhardt Family Practice, Altoona, PA August 2014-October 2019
Opening/closing of two offices, daily deposits, managed security logs,
Employee scheduling, payroll submission, hiring/terminations, health benefits, employee reviews, PTO accrual, employee training, accident reporting.
Quality control, inventory control, office supply ordering, office equipment ordering & warranty maintenance of all equipment used in the medical offices. Launched “healthy food program” for employees.
Overseeing PHI, overseeing Call Center staffing and their management of 1500 incoming calls weekly. Reviewing calls for excellent customer service techniques with award programs.
Daily chart auditing, medical billing, medical coding
Responsible for physician and nurse practitioner credentialing for many facilities, malpractice insurance, scheduling retreats, monthly provider and employee meetings.
Responsible for the opening of two new offices: contractor schedules, building permits, job deadlines, meeting with vendors. Ordering of all office equipment, 12 exam rooms per office locations. Phone, IT, computers and all communications to ensure a smooth opening.
Health insurance contract negotiations.
State contract bidding for the Hollidaysburg Veterans Home. Monthly invoicing the Commonwealth of Pennsylvania for services rendered by physicians employed by a staffing business named RhinoCare. Balancing of invoices and payments monthly.
Submission monthly of all physician medical charges from local hospitals, nursing homes and veterans’ home for payment.
Monthly meetings with many insurance company representatives to discuss reimbursement for incentive programs performed.
Injections, phlebotomy, patient room setup, procedure assistance, pelvic exams, ear flushing, suture sets.
Fox’s Hairazr Salon, Patton, Pa January 2001-December 2013
Owner, cosmetologist
Started my own business and employed three full time hairstylist and nail technician.
Inventory control, accounting, scheduling, excellent customer service, fantastic listening skills, education classes for staff, perming, colors, hair extensions, waxing, cutting, foiling
Representative for the American Cancer Society for the” Look Good Feel Pretty Program”
Community support programs
oWinter coats and boots for those in need
oCoordination of community Food donations for holiday giving to families in need
oCreated a community program to support a local family when their house was destroyed. Developed a social media site arranging donations of a “home”, house hold items, cloths, money, bedding, etc.
Home Nursing Agency, Ebensburg, Pa May 1996-June 1999
Drug and alcohol secretary for two counselors
Obtained and completed “intake documents” for clients
Prepared monthly statistics for county use and submitted to county level offices
All secretarial duties for Drug and Alcohol programs. Court ordered
SKILLS
Strong interpersonal skills
Excellent customer service experience and knowledge
Proficient judgement and decision making
CPR/First Aid Certified, phlebotomy, injections, medical procedures,
Microsoft Word, QuickBooks, Scanning, EHR, basic accounting, understanding of IT medical programs
Leadership
Decision making
Management
Teamwork
REFERENCES
John F. Reinhardt, DO
Reinhardt Family Practice
1701 12th Avenue
Altoona, Pa 16601
Lynn Thompson, CRNP
911 Poplar Avenue
Hollidaysburg, Pa 16648
Brady Stout
Physician Revenue Management Services
1408 11th Avenue
Floor 2
Altoona, Pa 16601
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