Manager Sales
Resume:
Calvin MUNIEN
Sales, Marketing, Business Development, Broker
082******* - adjf6m@r.postjobfree.com
Address – 8 Honeysuckle, Glen Hills, Durban North
I find inspiration and motivation when I am a part of something bigger than myself. I am extraordinarily passionate about coaching, training and mentoring others in the sales game, as it is a game that I have down to a fine art.
Account Manager
Energistix
Pietermaritzburg
Jun 2019 – July 2020
Company closed due to Covid 19
Office Manager (Sales)
Discovery
(wealth management)
Pietermaritzburg
May 2018 – May 2019
Account Manager
(UK Market)
Power Match (trading as Smarter Business)
Durban
Jan 2018 – Apr 2018
Business Development
Supplier Management
(similar role as held at Power Match, Smarter Business Group & Business Advisory Service )
Advertise, interview, recruit and train new sales consultants
Manage sales consultants on sales and conversation quality
Prepare and verify documentation on wealth management accounts
Verify task completion by working with Operation and Portfolio Management staff
Schedule appointments and assist in preparing expense reports
Insure Wealth Management literature is current
Prepare routine correspondence
Receive service related phone calls from clients and resolve needs
Maintain segmentation and call lists
Assist with Wealth Management Audits
Schedule appointments with Financial Advisor; provide follow up correspondence with prospects and clients
Address client service requests; conduct research and work to resolve client issues
Assist Financial Advisor in preparing new account paperwork
Provide superior level of service and responsiveness to customer’s needs within scope of authority and expertise
Interface with Discovery Service Personnel and investment product companies as necessary
Maintain client files in hard copy or online; set up initial files and update as necessary to keep in compliance for financial service audits
Maintain client database for tracking and follow up; assist with outgoing correspondence
Responsible for adhering to Discovery policies and procedures and regulatory compliance requirements.
Promote Discovery products and services internally and externally on an as needed basis
Market energy or energy derivatives to customers.
Business Development
Supplier Management
Cold Calling
Customer Management
Create product packages based on assessment of customers' or potential customers' needs.
Educate customers and answer customer questions related to the buying of energy, energy markets, or alternative energy sources.
Explain contracts or related documents to customers.
Forecast energy supply and demand to minimize the cost of meeting load demands and to maximize the value of supply resources.
Negotiate prices or contracts for energy sales or purchases.
Price energy based on market conditions.
Monitor the flow of energy in response to changes in consumer demand.
Analyze customer bills and utility rate structures to select optimal rate structures for customers.
Analyze and evaluate energy supply bids to determine the best options.
Monitor energy supply contracts to ensure proper implementation and execution by suppliers.
Prepare and send requests for price quotations
Research and recommend new products or services, such as alternative energy sources or renewable energy credits.
Experience
Training Manager / Team Leader Account Manager
(UK Market)
Smarter Business Group
Pietermaritzburg
May 2015 – Nov 2017
Specialized in Half Hourly Data and Meters
Specialized in Corporate Accounts
Conduct training for new staff.
Management of new staff
Prepare new representatives by developing individual coaching plans; assisting; scheduling and conducting ongoing training.
Determine training needs by observing sales; technical, service and customer experience
Develop individual results by providing coaching and conducting training sessions.
Improve training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Engaged in sales- and service-related tasks, including process improvement, individual call observation and mentoring activities.
Account Manager
(UK Market)
The Business Advisory Service
Hilton
Apr 2011 – Mar 2015
Same as Account Manager Position held at Smarter Business Group
Team Leader
Danaki Ltd (Outsourced by Liberty Life)
Pietermaritzburg
Jul 2007 – Dec 2009
Sales, Training and People Skills
Sales
Customer Service
Customer Management
Supplier Management
People Management
Sales Training
Skills
Contact this candidate