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Assistant Customer Service

Location:
Tucson, AZ
Posted:
January 13, 2021

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Resume:

Christina Audette

**** * *** *** ***. ****

Tucson, AZ 85719

218-***-**** / adjevn@r.postjobfree.com

Professional Experience

• MAURICES CORPORATE OFFICE, DULUTH, MN

Sample Coordinator August 2019 – January 2021

Processing all incoming and outgoing samples for the HO, maintaining and tracking sample inventory, processing store transfers, coordinating donations, assisting the marketing, merchandising, visual and sourcing departments with sample needs and requests, organizing vendor visits to the HO, hosting sample sales for the HO associates, managing 10 sample sale volunteers

Fashion Tops Merchandising Administration Assistant September 2018 – August 2019

PO entry and edits, running reports, communicating with vendors and various departments within the company, organizing, filing, maintaining TOPs and ad samples, tagging and submitting samples for visual and marketing shoots, maintaining compliance spreadsheet, quality approval/rejections for initial samples and fabrics sent by vendor

• HOME DEPOT, DULUTH, MN

Merchandising Execution Team Member March 2018 – November 2018

Customer service, merchandising, implementing store directed POGs, verifying and documenting changes to POGs, decontaminating bays, completing specific tasks issued by vendors, stocking, cleaning

• SHIRTS UNLIMITED, SUPERIOR, WI

Seasonal Customer Service Associate January 2018 – March 2018

Customer service, cashiering, merchandising, stocking, organizing, packing orders, managing online store, operating heat press, graphic design

• FERGUSON ENTERPRISES, DULUTH, MN

Administrative Assistant March 2017 – January 2018

Onboarding applicants and new-hires, resolving IT and HR issues/questions answering calls on multi-line phone system, data entry, processing invoice and union payments, creating sales reports and power points, designing sale and fundraiser flyers

• UNITED HEALTH GROUP, DULUTH, MN

Claims Processor February 2015 – March 2017

Data entry, claims processing which includes: researching and applying the correct member benefits, provider/contract rates, policy exclusions, following and implementing correct SOPs; monitoring and reporting system issues, testing new documentation and systems

• SEARS ROEBUCK & CO, DULUTH, MN

Softlines Merchandising and Customer Assist, Manager-In-Training September 2011 – August 2016

Customer service, merchandising, dressing mannequins, decorating thresholds and endcaps, stocking, ticketing merchandise, updating sale and seasonal signage, back-up cashiering

• THE EDGEWATER HOTEL & RESORT, DULUTH, MN

Housekeeper January 2011 - December 2011

Clean guest rooms and public areas, replenish guest rooms with amenities, changing used and unused bed linens and checking all electronics, thermostats and small appliances

• JCPENNEY, DULUTH, MN

Seasonal Fine Jewelry Assistant November 2010 - January 2011

Customer service, merchandising, stocking, updating sale signs, sales, cashiering, cleaning, handling watch and fine jewelry repairs

• WET SEAL, DULUTH, MN

Seasonal Fine Jewelry Assistant November 2010 - January 2011

Customer service, sales, merchandising, stocking, cashiering, cleaning

• MENARDS, HERMANTOWN, MN

Sales Associate, Stock crew, Cashier April 2010 - November 2010

Customer service, merchandising, stocking, updating sale signs, ticketing merchandise, cashiering, cleaning

• WALMART, HERMANTOWN, MN

Softlines Merchandising Associate, August 2007 - June 2010

Customer service, answering calls on multi-line phone system, merchandising, stocking, updating sale signs, ticketing merchandise, back-up cashiering

Education

•EDINA REALTY INC, DULUTH, MN

MN Real Estate License, License number 40657843, October, 2019

•MESABI RANGE COLLEGE, EVELETH, MN

Associate in Arts Degree, December 2017

•ASHWORTH ONLINE COLLEGE, NORCROSS, GEORGIA

Medical Billing & Coding Certificate, August 2014

•DENFELD HIGH SCHOOL, DULUTH, MN

High School Diploma, Jun 2008

Skills

•Proficient in: Microsoft Word/Excel/Power Point/Publisher, Adobe Photoshop

•Computer software and programs

•Multi-tasking

•Organization and detail-oriented

•Creative critical thinking

•Time management

•Extensive customer service



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