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Customer Service Quality, research and Communication

Location:
Bel-Air, 1227, Philippines
Salary:
25000
Posted:
January 13, 2021

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Resume:

LIAM JEROME

CAMBA

E x p e r i e n c e

Activity Facilitator – KidZania Manila

• Provides quality customer service both to kids and parents by giving them quality activities provided by the company. Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

• Interact with the children who visit KidZania and implement the dynamics in compliance with documentation, guidelines and procedures determined by the commercial partners

• Be up to date in dynamics, attending trainings due to changes or dynamics renovations. Attend to and provide solution to visitor complaints and simple problems and direct them to the Coordinator if needed.

Researcher – Business Profiles Inc

• Prepare reports of findings, illustrating data graphically and translating complex findings into written text. Seek and provide information to help companies determine their position in the marketplace.

• Monitor industry statistics and follow trends in trade literature. Monitor news 24/7 – collate them and produce quality article and news brief for the good of the private clients.

E d u c a t i o n

Polytechnic University of the Philippines

Sta Mesa Manila, Philippines

Bachelor in Communication Research, 2011 – 2015

• Student leader in an academic organization named Circle of Research Enthusiast (2012, 2013, 2014) which upholds academic competence and excellence among students; encourage students by giving extracurricular activities inside college campus.

S u m m a r y

adjeuy@r.postjobfree.com

099********

Brgy Pinagsama Phase I, Taguig

City PH 1630

S k i l l s

Customer Service

Research

Communication

Leadership

Expert activity facilitator with teaching

and customer service expertise.

Proven ability to effectively lead

personnel in various combat and

non-combat situations. Strong

problem-solving abilities and

committed to achieving goals with

research and administrative skills.

Seeking a leadership role in customer

service and or education-related

company.

C o n t a c t

April 2015 – November 2015

December 2015 – August 2020



Contact this candidate