Manager Office
Resume:
B
Adrihanna
Bowman
**********@*****.**
m
Wellington, AL 36279
SKILLS
Safety management
Recordkeeping proficiency
Emotional support
Appointment organization
Housekeeping skills
Bathing and grooming
Health meals and snacks
Improving well-being
Managing records
Coordinating services
Conducting assessments
Coaching patients
Educating families
Team collaborating
Basic math
Clerical
First Aid/CPR
Meeting and exceeding sales goals
Project planning
Supervision
Problem resolution
MS Office
Communication
Computer skills
Organizational skills
Relationship building
Friendly, positive attitude
People skills
Troubleshooting
Work ethic
Reliable and trustworthy
Collaboration
Coordination
Delivered goods and services to
customers on time and made sure items
were in excellent condition.
Concise time-management
Time management and prioritization
Multimedia operations
Concise time management
Exceptional time management
Realtime captioning
Prioritization and time management
Customer service
Technical troubleshooting
Server analysis
Software configuration
Microprocessor-based systems
Report creation
Quality control
Operating systems
Data collection and analysis
Detailed instruction
Workshop and conference presentations
Progress evaluations
Public speaking
Attendance monitoring
Interactive teaching/learning
Informative lectures
Accounts receivable and payable
Database management
Vendor relations skills
Letter writing
Requisition processing
Office staff leadership
Confidentiality understanding
Inventory purchasing
[Software] expertise
Filing experience
Back office operations
Event coordination
QuickBooks expert
Issue response and resolution
Calendar management
Document retrieval
Employee training and development
Data entry documentation
Memo preparation
Multi-line phone systems
Report analysis
Accounting skills
Meeting participation
[Industry] regulations
File and data retrieval systems
Expense reporting
Schedule management
Time prioritization
Timeline creation
Timely complaint resolution
File management
Dispute resolution
Office management
Flexible
Planning
Team management
Energetic
Energetic personality
Cheerful and energetic
Energetic self-starter
Time management
Microsoft Office
Critical thinking
Cash deposit preparation
Editing and proofreading
Training and Development
Professional networking
Meeting planning
Mail management
Recordkeeping and bookkeeping
Inventory systems
Accounting support
10-key proficiency
Invoicing and billing
Excel spreadsheets
Transporting files
EXPERIENCE
Disability
Anniston, AL
Social Security Disability / Jun 2006 to Current
I am currently on disability. I can not pay my bills with what I make. Looking to only make enough so that it doesn't effect my insurance and and check. Manager/ Secretary/Receptionist
Wellington, AL
Websters Chapel Country Store/ Mar 2010 to Oct 2014 Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel. Answered and directed incoming calls using multi-line telephone system. Sorted incoming mail and directed to correct personnel each day. Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job title]s.
Coordinated and communicated with [Number] clients daily to gather pertinent information.
Oversaw office inventory by restocking supplies and submitting purchase orders. Managed more than [Number] incoming calls per day. Prepared, compiled and filed documents as well as reports presented to various parties. Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules. Prepared packages for shipment by generating invoices and setting up courier deliveries. Answered calls to help over [Number] customers each [Timeframe]. Checked [Type] and [Type] documents for proper formatting, grammar and spelling with
[Software].
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management. Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Prepared packages for [Type] deliveries and coordinated timely shipments. Responded to customer concerns and issues by [Action]. Maintained all financial records to verify timely clearance of all credit and debit activities. Rendered information to callers and drafted office emails. Processed payments and updated accounts to reflect balance changes. Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests. Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
Entered data in [Type] software to keep records of [Type] information. CDL Truck Driver
Chattanooga, TN
Covenant Transportation Group Inc./ Mar 2007 to Oct 2009 Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
Logged all pertinent shift information, including driving hours and [Type] data on time to keep reports current.
Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Drove [Number] hours per day with average of [Number] miles to achieve consistent on-time delivery.
Kept vehicles in good operating condition with thorough inspections and basic maintenance.
Operated heavy-duty trucks and [Type] trailers to complete long distance deliveries of
[Type] products.
Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules. Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Eliminated downtime to maximize revenue by providing top product shipment delivery quality control.
Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.
Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs. Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Managed proper transportation of dangerous goods such as [Type] and [Type] with no incidents.
Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction. Addressed and resolved customer concerns, problems and questions professionally and courteously and developed positive long-range working relationships with repeat customers.
Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist. Drove commercial vehicles over-the-road across [Number] states and mastered state, local and federal traffic laws and regulations, resulting in safe on-time deliveries and satisfied customers.
Communicated Immediately with manager regarding accidents involving equipment damage or on-the-job injuries and completed proper forms promptly. Navigated and planned each route with up-to-date GPS support, accounting for weather or construction issues, to prevent costly and avoidable delays. Completed time cards, entered trip data into on-board computer, completed paper logs and maintained schedule of deliveries per dispatch instructions. Conducted daily DOT pre-trip inspections according to set checklist. Maintained safe driving habits to protect property and general public on roadways. Maintained telephone and radio contact with supervisor to receive delivery instructions. Implemented daily DOT pre-trip inspections to reduce risks or delivery delays. Retained valid proof of insurance and registration in vehicle at all times. Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Recorded expenses and maintained receipts.
Obtained and maintained proper delivery authorization and pickup documentation. Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Submitted reports on condition of truck at end of each trip. Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional. Delivered customer orders to homes and places of business within established time frames. Completed efficient transfers at hubs and final destinations to keep routes on schedule. Applied defensive driving and safety techniques to prevent accidents. Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Fulfilled back haul orders and spotting trailers in loading yard. Hooked and unhooked trailers from tractor and converter dollies. Exceeded specific team goals, partnering with staff to share and implement best practices. Conducting pre-inspections to keep trucks reliable and well-maintained. Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
Nurse Aide Trainee
Glencoe, AL
Coosa Valley Health Care Inc./ Apr 2006 to Oct 2006 Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness. Provided clients with emotional support and companionship. Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion. Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.
Comforted patients and provided each with reassurance and encouragement. Assisted with adequate nutrition and fluid intake. Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Provided pre- and post-operative care to [Number] patients per week. Used mobility devices and [Type] equipment to transport patients. Followed safe lifting techniques and individual resident lifting instructions. Charted patient blood pressures, temperatures, blood sugar levels and vitals, using
[Software].
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous, efficient visit experience. Watched over patients to identify potential symptoms of medical conditions. Maintenance/Housekeeping Assistant
Gadsden, AL
Enrestoration inc/ May 2004 to Oct 2006
Added new soaps, shampoos and other amenities to each room. Utilized personal protective equipment reduce chemical splashing incidents. Followed hotel cleanliness, professionalism and customer service standards. Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
Inspected public bathrooms on [Timeframe] basis.
Exceeded company standards for cleanliness, sanitation and presentation. Used dusting and polishing skills to leave clean and shiny appearance on all surfaces. Contributed recommendations to leadership team to improve cleaning procedures. Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries. Swept and damp-mopped private stairways and hallways. Swept, mopped, waxed and vacuumed carpeted and hard surface floors. Replaced linens and made beds efficiently to meet demanding daily schedules. Resolved guest issues with room quality and cleanliness to improve satisfaction and service. Logged and documented cleaning activities and reported on issues. Verified each completed room against standard plans to maintain consistency. Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
Checked inventory for required supplies and made lists for needed cleaning products. Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Interacted pleasantly with clients and guests when performing daily duties. EDUCATION AND TRAINING
Some College (No Degree): Nursing
Gadsden State Community College
Gadsden, AL
High School Diploma
Way Home Christian Academy May 2006
Eva, AL
Diploma
Pleasant Valley Elementary 2001
Jacksonville, AL
Certificate Completion : CDL Class A + Hazmat
TDI Truck Driving Institute Oct 2006
Coldwater, AL
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