Morgan Rutan

M: 716-***-****

E: adjetj@r.postjobfree.com

L: www.linkedin.com/in/morgan-rutan-289385171

PROFESSIONAL SUMMARY

A highly motivated and enthusiastic individual who demonstrates exceptional coachability and teamwork. Results-driven while always looking to further develop myself and those around me. Currently seeking an opportunity to grow company profitability by promoting customer engagement and leveraging my creative ideas in digital marketing and social media. EDUCATION

Florida Gulf Coast University Fort Myers, FL

Bachelor of Science Marketing August 2020

Dean’s List

MARKETING PROJECTS

International Marketing

International Marketing Plan January 2020- May 2020

• Devised a cultural analysis and marketing plan for ranch dressing in Brazil

• Empowered economic analysis to sharpen target market and increase sales

• Performed potential problem analysis for future problems within the Brazilian market Product & Brand Management

Product and Brand Project August 2019- December 2019

• Deep-dive analysis on Jeep Wrangler

• Examined target demographic market to increase sales

• Launched creative ad ideas and promotional campaign through a print ad and a TV commercial Principles of Advertising

Advertising Group Project August 2019- December 2019

• Created a digital marketing strategy for the Apple Watch

• Produced value propositions and a positioning statement to leverage a print ad and a TV commercial

• Crafted an Instagram and Facebook post for a social media promotion EXPERIENCE

Cheesy Eddie’s Rochester, NY

Customer Experience September 2020- Present

• Forecasting and planning

• Bake good plating and presentation

• Sanitation guidelines

• Replying to customers wants and needs

• Performed store opening and closing duties, including counting cash drawers and making tills Publix Fort Myers, FL

Customer Service Representative February 2019- August 2020

• Guaranteed premier customer service expectations and resolved customer complaints and problems

• Promoted from cashier to customer service staff within one month

• Responsible for handling up to $25,000 to ensure accountability

• Performed store opening and closing duties, including counting cash drawers and making tills Tops Markets Alden, NY

Customer Service Leader June 2015-August 2018

• Created schedule line-ups for my co-workers to follow each day

• Managed and supervised co-workers to ensure all work is done properly

• Counted tills and performed cash pickups up to $10,000

• Promoted from Cashier to Customer Service Leader within 2 years SKILLS AND COMPETENCIES

• Multi-platform Social Media Expert

• Proficient with Instagram, Facebook, Twitter, Snapchat and more

• Competent with Microsoft Office Excel, Word, and PowerPoint

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