Service Office

Victor E. Nazario Agosto

PO Box ****

Trujillo Alto, P.R. 00977

Mobile Phone: 787-***-****

E-mail: **********@*****.***

SKILLS SUMMARY: *Ability to resolve problems in a professional and efficient manner.

*Verbal and written communication skills. Organizational skills

Including attention to detail and follow through.

*Computer skills: Internet Explorer, Microsoft Office

*Speak, read and write English and Spanish fluently.

EMPLOYMENT

- Table Games Supervisor

Casino Del Mar at La Concha Resort, San Juan P.R. March 2018 - March 2020

Responsible for the supervision of table game operations and procedures in table games such as: Roulette, black jack, Craps and Three-card poker. Handling guest complaints, writing out ratings, fill and credit slips and such

Costumer service oriented a must.

- Table Games Supervisor/Dealer

Four Points by Sheraton, Caguas P.R. January 2016. – March 2018

Responsible for dealing table games in a costumer service oriented manner. Games like Roulette, Blackjack, Baccarat and Three-card poker. Also basic knowledge on Texas Hold ‘em poker, Caribbean Stud poker and Craps.

-Table Games Supervisor

El Tropical Casino at Hyatt Place Bayamon. December 2013 – December 2015

Responsible for the supervision of table game operations and procedures in table games such as: Roulette, black jack, Craps and Three-card poker. Handling guest complaints, writing out ratings, fill and credit slips and such.

-Table Games Supervisor

Casino Metro at Sheraton Convention Center: CCHPR Hosp. April 2012 – Oct 2013

Responsible for the supervision of table game operations and procedures in table games such as: Roulette, black jack, EZ & Mini-Baccarat and Three-card poker. Handling guest complaints, writing out ratings, fill and credit slips and such.

-Table Games Dealer

Casino Metro at Sheraton Convention Center: CCHPR Hosp. Oct 2009 – April 2012

San Juan, P.R.

Responsible for dealing table games in a costumer service oriented manner. Games like Roulette, Blackjack, Baccarat, PaiGow and Three-card poker. Also basic knowledge on Texas Hold ‘em poker, Caribbean Stud poker and Craps.

EDUCATION

*Croupier Institute of Puerto Rico

Table Games Dealer certificate

August 2009-October 2009

*Universidad del Este

Criminal Justice 1 yr BS

*Hosanna Christian Academy Inc

High School diploma May 2006

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