Executive Assistant Manager

Josephine Sorisi

** ***** **** • Roseland, NJ ***68

adjers@r.postjobfree.com • 973-***-****

Enterprise Learning & Sr. Learning Consultant

Expertise developing strategies for improving human performance in the workplace

Experienced with 23 years at managing and implementing Education awareness best practice to develop technical proficiencies of company’s human capital within North America as well as International. Skilled collaboration with management teams to establish comprehensive, cost-effective professional development programs. Exceptional technical knowledge with facility for creating training modules and designing course content, user manuals, instructional materials, which includes Trainer (TTT) and visual aids. Maintain training schedules, identifying and assessing training needs. Fluent in English, Italian, and Spanish.

Core Competencies:

Instructional & Learning Design

Performance Reviews & Assessment

User Training & Support

Product & Program Education

Quality Assurance & Testing

System Building & Implementation

Standard Operating Procedures

Curriculum Development / Analysis

Professional Experience

Ninth Wave – New York, New York

Executive Assistant/Office Manager to CEO – 07/2109 - Present

Skilled, high-energy as well as highly motivated individual that is willing to provide excellent executive support. I can look at things with a broad perspective and anticipate needs before being asked. Take the initiative in delivering quality work and being accurate; possess excellent follow-up skills and can interact with multiple high-level senior executives during my day to day; work well independently as well as being part of a team. While supporting executives, you truly need to exercise good judgement within multiple tasks; have a professional demeanor and stay calm when multi-tasking; schedule meetings and maintain calendars, including extensive scheduling of large and/or complex meetings with clients and handle all the meeting logistics that are required; gather material for meetings, including the preparation of binders, and proactively ensure pre-reading material is reviewed in advance for the meetings; screen telephone calls and actively handle follow-ups appropriately; coordinate domestic travel arrangements and prepare itineraries as well as prepare timely accurate general expense and travel vouchers and handle the reconciliation of credit card statements.

Key Projects/Achievements:

Recruiting and onboarding process; arranging interviews, generating offer letters and background check

Domestic travel arrangements; arranging itineraries and completing expense reports

Manage complex calendars, schedule meetings and FINOVATE conferences

Draft correspondence prior to press release

Oversee events and meetings; handle logistics, take meeting notes

Office manager as it relates to team lunches, business lunches, and team building events

Maintenance of kitchen pantry, office supplies and hardware

Independently compose reports and correspondence as requested

Security coordinator

Liaison between C level executives and teams

Prudential – Newark, NJ

Executive Assistant, 06/2018 – 06/2019

Supported the President of Pruco Securities as well as two additional Vice Presidents within Prudential Advisors. I have a “can do” attitude, in addition to my executive assistant role, I took on the role of system administrator and handle all the ISAMS/Security requests for all prudential advisors within various territories. Excellent written and verbal communication skills. Demonstrated ability to manage sensitive and confidential information with discretion and the highest level.

Key Projects/Achievements:

Extensive domestic travel arrangements including air, hotel and ground; prepare detailed agendas/itinerary for all business travel.

Point-person to office personnel with office questions, concerns, and issues that may arise daily.

Prepare Organizational Charts.

Excellent written and Verbal Communication Skills.

ADP – Parsippany, NJ

Senior Learning Consultant, 10/1995 to 06/2018

Coordinate implementation of education and development programs for customers and company associates. Provide subject matter expertise for educating end-user in company products including Enterprise eTIME (Kronos) and PeopleSoft human resource information system. Coordinate with management in clarifying learning strategies and building and implementing instructional design processes. Provide guidance on professional development initiatives and performance auditing. Conduct and deliver education programs demonstrations, on-the-job training, and ad hoc workshops to launch innovative instructional approaches that improve workflow processes. Serve as facilitator for training on new systems in small and large group sessions. Apply effective methodologies, clarify learning strategies, and match modalities with abilities of adult learners.

Key Projects / Achievements:

Contribute expertise within National Accounts Division handling roster of Top 100 fortune corporate customers including JP Morgan, Chase, Citibank, and Sodexo among others; clients with customer base of 1000+.

Develop training programs and instruct clients on how to build company and department systems, configure security, create networks, manage databases, and handle CSV files.

Responsible for teaching technical classes on system-to-system data transfer, implementation classes, and Skill Soft e-Learning courseware.

Teach comprehensive 2-week technical class on Autopay payroll engine; provide instruction on Metrics that Matter learning analytics system.

Contribute to World Class Service by delivering Center of Excellence to our ADP associates soft skill program.

Deliver all core ADP Vantage HCM classes to our Associates as well as customers.

Design lesson content and methodologies for virtual avid training in WebEx web conferencing.

Collaborated with instructional design team in on training guides to optimize efficiency and effectiveness of instruction, and control training costs.

Authorized to mentor and certified new learning consultants in virtual and instructor-led training.

Established reputation for outstanding performance.

Manage company representation at Meeting of the Minds (MOM) events with major clients/customers at industry tradeshows; run ADP booth and conduct training on company products.

Willing to travel.

Technical Proficiencies

~ Microsoft Word, Excel, Outlook, OneNote, PowerPoint, ~ Kronos, Advanced Scheduler, Assisted with Configuration of Advanced Scheduler, Payforce (HR / Payroll), Enterprise EV4 & EV5 (PeopleSoft HR / Benefits & Payroll) HCM Vantage, WebEx, LiveMeeting

Education

Coursework completed in Business Administration

American Business School – Fairfield, NJ

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