Mental Health Manager
Resume:
Daniella Miller, CBCP
CONTACT INFORMATION
New York NY 10026
Cell: 917-***-****
Email:adjer8@r.postjobfree.com
AREAS OF EXPERTISE
Industry
• Government
• Retail
• Non-Profit
• Health
Certifications and Training
• Certified Business Continuity
Professional (CBCP)
• ISO 22301 Lead Auditor
• HSEEP (Homeland Security
Exercise Evaluation
Program) certificate
• Mental Health First Aid
Certificate
Education
• Master of Public
Administration (Emergency
and Disaster Management)
• Bachelor of Professional
Studies (Human Services)
PROFESSIONAL SUMMARY
Skillful and dedicated Business Continuity Professional specializing in BC Program development, with extensive experience in planning, emergency management, crisis communication, testing, and auditing.
Daniella currently serves as the Director of Public Relations for the Association of Continuity Planners. Prior to Mazars, Daniella worked for Macys Inc. as a Business Continuity Manager and served in the United States Army Reserves for five years as a Supply/Logistics Specialist.
PROJECT EXPERIENCE
2019– 2020 Mazars USA
Senior Consultant, Organizational Resilience
• Responsible for developing, implementing, and training of business continuity/organizational resilience programs
• Help organizations build individual plans using best practices and establish partnerships to ensure adequate resources.
• Review protocols/procedures, provide education, exercise facilitation, and help implement community outreach.
• Assist organizations with Pandemic planning and response and enable organizations become part of a broad corporate framework. 2015 – 2019 Macy’s/Bloomingdales Corporation
Manager Business Continuity
• Develop BIA’s to identify critical functions, recovery time objectives, resources, dependencies and vital records
• Cultivate Business Continuity Plans to constitute strategies for recovery and continuation of business activities
• Train management and collaborate with cross functional partners in Business Continuity standards and the capabilities of the organization
• Plan, design and facilitate test for multiple business units to build resilience within the organization
• Create educational materials on emergency planning to enhance personal preparedness
• Monitor 700+ location to communicate any potential negative impacts to Top Management to remain in constant state of awareness and maintain global partnerships
2015 to 2015 Bellevue Hospital Center
Consultant/Trainer
• Trained Executives in Business Continuity and Incident Management
• Full risk assessment of Emergency Department’s assets, threat and vulnerabilities using FEMA guidelines.
• Developed, and facilitated Tabletop Exercise to examine Hospital staff, administration and Hospital Incident Command’s (HICS) implementation of plans and problem-solving techniques in response to an Active Shooter Scenario using Joint Commission capabilities
• Developed After-Action Report, with suggested improvements to active shooter policy and procedures.
Page 2 of 2
• Implement crisis communication, using incident and emergency alert tools to support the organization during an emergency.
• Audit Business Continuity Plans and provide BIA reports, Risk Assessments, After-Action Reports to identify gaps, and mitigation opportunities to assist Steering committee in decision making.
2014 to 2015 Primary Care Development Corporation Business Continuity Consultant
• Coached nursing homes in the development, implementation, testing, and improvement of their emergency operations plans, and conducted research analysis for the Nursing Home Emergency Management Program (NHEMP).
• Hosted workshops, seminars, and conferences to further educate nursing homes connect them with external partners.
Contact this candidate