Marcus Dawson

Prosper, TX ***** 214-***-**** adjepe@r.postjobfree.com

linkedin.com/in/marcus-dawson-1a1a9214/

Senior Business Analyst

Project Management Data Analysis Process Improvement

IT professional specializing in leading the implementation and support of Oracle applications and modules designed to streamline business operations. Expertise in building and managing highly knowledge on-site and offshore technical teams, with a track record of delivering training and guidance to improve productivity. Well-versed in Agile and Waterfall project methodologies, as well as all facets of the software development lifecycle (SDLC). Adept at communicating technical concepts to non-technical staff. Core Competencies:

Requirements Gathering

Portfolio Management

Application Testing

Compliance

Training & Development

Contractor Management

Documentation

Solutions Architecture

Business Process Mapping

Strategic Planning

Support Management

Team Leadership

CAREER OVERVIEW

SENIOR BUSINESS ANALYST II JC PENNEY – Plano, TX 2017 – Present

§Managed a team of four contractors and two offshore resources during the implementation of Oracle Finance modules (R12.2.4) across the company's International Buying Offices.

§Coordinated with business groups to gather business requirements, translating those objectives into functional process flows and specifications used in technical documentation.

§Preparing Business Requirement Documents (BRD) with the business rules associated to archive the daily transactional data across different Operating units.

§Additional Documentation included: BP080 (Develop Future Process Model), BRD050 (Gather Business Requirements), BR030 (Map Business requirements), and MD050 (Create Application extensions functional design)

§Experience in system admin activities like creation and maintenance of users, creating responsibilities, etc.

§Worked on Customization and Development Reports under Oracle Apps.

§Good knowledge and understanding of general accounting principles “GAAP”.

§ Proficient in conducting Conference Room Pilots (CRP) and User Acceptance Test (UAT) along with Business Process modelling.

§Knowledge on RICEW components (Oracle Reports, Forms, Interfaces, Conversions, Extensions and Workflow).

§Hands-on experience in working with Agile-Scrum development process. Worked closely with Product Owner, Scrum Master and Technical Team to meet the objective of the projects.

§Spearheaded the adoption of Agile methodology, which improved project visibility and transparency while ensuring timely delivery within scope.

§Enhanced portfolio work order visibility through the implementation of JIRA/Remedy dashboards.

§Conducted training sessions for Accounts Payable, iExpense and Procurement modules, as well as on-site and off-shore training on newly-implemented processes for fulltime Bangalore team members.

§Led the implementation and rollout of Implemented Oracle Procure to Pay, Financials, i-Expense and Project Accounting modules for the Bangalore office, reorganizing the Procurement team, as well as streamlining requisitioning, purchasing and invoicing, which saved $300,000 in 2019.

ENTERPRISE SOLUTIONS ARCHITECT EMERSON CLIMATE TECHNOLOGIES – Sidney, OH 2014 – 2017

§Led team of two contractors and two co-ops in standardizing Oracle 12.1.3 order management, shipping execution, and logistics modules.

§Developed and enforced best practices for Oracle architecture.

§Used business requirements gathered from various groups to define process maps, value chain models, and metrics.

§Conducted detailed analyses and design solutions to address process challenges and improve visibility. Reorganized business flow for company's custom labeling process, which produced annual savings of over $400,000.

§Organized and delivered training sessions that focused on user productivity kit (UPK) and test scripts created and implemented for daily operations.

§Developed and implemented Order to Cash process, which improved accuracy during the closing between Order Management and Purchasing.

SENIOR CONSULTANT, ORACLE SUPPLY CHAIN ABEAM CONSULTING, INC. – Avenel, NJ 2011 – 2014

§Analyzed existing programs and formulated logic for new internal systems, developing flowcharts and application code, as well a testing and debugging.

§Used system analysis to develop documentation, conversion, and system implementation plans.

§Provided implementation and customizations within order fulfillment applications.

§Created functional design documentation to convert open transactions to the new system, including open sales orders, open requisitions, and open purchase orders.

§Led all conference room pilot (CRP) training sessions, introducing new features to over 20 end users and managers. Key Project lead for 11.5.9 Manufacturing and Distribution implementation in a highly configurable order environment. Track lead for Oracle Configurator, MRP, BOM, WIP (ATO), PO, WMS, CST and Order Management.

§Responsible for developing prototype order configuration solution using Oracle Configurator.

§Key architect of unique customer configurator between legacy order fulfillment system and Oracle Order Management.

§Designed inbound interface from client order intake system to Oracle Order Management using newly developed custom configurator and Order Import API’s.

§High volume PTO/ATO environment.

§Responsible for business requirements gathering, solution design, map/gap analysis, functional specifications, conversion, conference room pilot, user acceptance testing, deployment and post production support

IT BUSINESS SOLUTIONS ANALYST, DFW AIRPORT ABBA STAFFING – Irving, TX 2010 – 2011

§Translated business needs into effective technology solutions and process improvements in an advisory role.

§Streamlined the Order to Cash cycle by integrating order management module, increasing visibility and flexibility.

§Conducted demonstration sessions for upper management and key end users, explaining the new process with visibility from supplier to customer invoicing.

§Integrated new application functionality to improve inventory tracking efficiency.

§Improved accurate cost value and enabled more detailed inventory storage counts by implementing Oracle Inventory ABC Analysis and cycle count methodology. Identify the functional specifications, prepared the documentation setups, and maintain Business Requirement Document and Functional Design Documents (MD050)

§Worked on the setups and configurations of OM, INV, PO, Advance Pricing and AR modules

§Worked on the setups of OM- Profile options, Freight and Special Charge Types, Transaction Types, Document sequences, Shipping, Customers, Quick codes, Rules, Holds, Price Lists, Modifiers.

§Set-ups completed for profiles and shopping category creation and purchasing category creation and mapping.

§Set-up new Item creation and Assign purchase category and Create smart forms.

§Worked on the Inventory module setups - defining the INV Org, Items, Item Templates, Item Categories, Item Catalogs, Inter org transfer setups.

§Extensively worked on preparing test scenarios, test scripts on different applications to help the users for better understanding the application. Prepared Functional design documents and worked with development team to build custom reports in Oracle applications.

§Extensively worked on IR/ISO process in Inventory and Order Management applications.

§Resolved critical issues on Shipping Execution while ship confirming the sale order.

§Coordinate with the DBAs for issues related to patching, data migration, and cloning

§Created oracle service requests and fixed the bugs in Oracle Order Management application with the help of Oracle support. Troubleshooting the production issues on various applications (Order Management, Inventory, Purchasing) replicating the issues in Test environment and tested the fix prior to apply in Production Instance.

EARLY CAREER

SENIOR ANALYST, ORACLE MANUFACTURING SYSTEMS ALERIS INTERNATIONAL – Irving, TX 2006 – 2010

ORACLE BUSINESS ANALYST AT&T WIRELESS – Irving, TX 2000 – 2006

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Business Administration, Business Information Systems, DeVry University 2018

Certificate, Programming and Computer Science, Southern Methodist University

TECHNICAL PROFICIENCIES

Functional: Business Requirements Analysis, Gap Analysis, Process Mapping and Oracle Applications functional setup

ERP: Oracle Financials (experience in all releases including Release 11i, 11.5.10, 12.0.1, 12.2 and 12.2.4)

Modules: Primary: i-Procurement, AP, AR, GL, i-Expense, OM, INV, Purchasing.

Methodology: AIM (Waterfall) and Agile Methodologies

Language: Reasonable understanding of SQL

Oracle and Other Tools: Data Loader, Web ADI, MS-Office tools including Visio / MS Projects, TOAD, JIRA, and Remedy

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