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Human Resource Administrator

Location:
Secunda, Mpumalanga, South Africa
Posted:
January 13, 2021

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Resume:

*

CURRICULUM VITAE

Jeandri Bosch

** *********** ******, ****** *****, Terra Nova, Trichardt, 2300

E-Mail: adjeci@r.postjobfree.com

Mobile Phone: +27-76-518-****

2

PERSONAL INFORMATION

NAME : Jeandri

SURNAME : Bosch

DATE OF BIRTH : 17 May 1985

IDENTITY NUMBER : 850-***-**** 086

GENDER : Female

MARITAL STATUS : Engaged

NATIONALITY : South African

DRIVER’S LICENCE : Code 08 – Light Motor Vehicle

CRIMINAL RECORD : None

POSITIONS SYNOPSIS

Organisation / Company Position Employment Period

S.E Services (Immigration

Consultants) Receptionist May 2003 - Apr 2004

Andrew Weyers & Associates Admin Clerk May 2004 - Jul 2004 Jnr. Bookkeeper & Debt Collecting Aug 2004 - Nov 2007 Sizwe Smart Support Services Call Desk Administrator / Finance Admin Jul 2008 - Feb 2009 Volkswagen Polokwane

Warranty Clerk / Costing Clerk / Services

Advisor May 2009 - Nov 2009

National Asphalt Receptionist Mar 2013 - Jul 2013

HR Administrator Aug 2013 - Sep 2017

HR Administrator and P.A to HR Manager

Aug 2017 - Aug 2018

(Retrenched)

SECONDARY QUALIFICATIONS

Organisation / Company Position Year

Pretoria Gardens High School Grade 12 2002

3

WORKING EXPERIENCE

General Admin Financing

Secretarial Service Advisor

General Administration Motor Industry (Warranty and Costing) Jnr. Bookkeeping Human Resource Administration

Debt Collecting P.A

EDUCATIONAL DETAILS

I am well versed in MS Office Programs

Qualification Status of Qualification Institution

Basic Bookkeeping Completed Damelin

HR Management and Practice

Support SAQA ID49691 (LP ID

67463) Completed Imsimbi Training

Human Resource Management

and Labour Relations Completed Boston College

MS Excel - Beginners /

Intermediate Completed Specon

First Aid Completed MSHEQ

Basic Fire Fighting Completed MSHEQ

Certificates are available on request

SUMMARY OF WORK EXPERINCE

1. EMPLOYER : National Asphalt (PTY) Ltd.

POSITION : Receptionist / HR Administrator / P.A to HR Manager

JOB DESCRIPTION

Receptionist (March 2013 - July 2013)

Operating the switchboard

Serve visitors/customers by greeting, welcoming and directing them appropriately; notify personnel of

visitor/customer arrival

Referring inquiries

Collect, Sort and distributing mail and parcels

Schedule meetings and conference rooms

Arranging appointments

Coordinate office activities

Send emails and faxes

Take and relay messages

4

Update appointment calendars

Schedule follow-up appointments

General admin

Keeping record of office stationery and ordering

Preparation of quotes on asphalt

Preparation of sub-contractors monthly invoicing and payments

Assisting with Truck schedule etc.

HR Administrator (Aug 2013 - Sep 2017)

First point of contact for all HR related inquiries and queries

Sourcing and assisting in the selection of new

employees

Reference & Criminal checking

Hand out employee applications

Administer HR related documentation such as

employee contracts. Medical aid applications, personal information etc.

Gather personal and insurance information

Forming and maintaining employee personal records

Time sheets and wage payments

Weekly and monthly control sheets and reports

Ensure relevant HR database is kept up to date,

accurate and complies with legislation

Ensure that all required employee correspondence is maintained in the personnel files and provide regular documentation audits for the personnel files, including performance contracts and appraisals.

Assist payroll department by providing relevant

employee information (e.g. leave of absence, sick days and work schedules)

Arrange travel accommodation and process expense forms

Salary staff vehicle mileage reports and payments

Maintains human resources records by recording new hires, transfers, terminations, changes in job

classifications, tracking vacation, sick and personal time.

Disciplinary hearings and Warnings

Assistant to HR Manager & HR Administrator

(Aug 2017 - Aug 2018)

Managing diaries and organising meetings and

appointments, often controlling access to the

manager/executive

Booking and arranging travel, transport and

accommodation

Organising events and conferences

5

Reminding the manager/executive of important tasks and deadlines

Typing, compiling and preparing reports, presentations and correspondence

Managing databases and filing systems

Implementing and maintaining

procedures/administrative systems

Liaising with staff, clients and third parties (CCMA)

Attending CCMA hearings

Miscellaneous tasks to support their manager, which will vary according to the sector and to the manager’s remit, e.g. completing some corporate governance

reporting (to ensure that the business is being run properly and complying with legislation and

regulations) or conducting research

2. EMPLOYER : Volkswagen Polokwane

POSITION : Warranty and Costing Clerk / Service Advisor DURATION OF SERVICE : May 2009 – November 2009

JOB DESCRIPTION

Managing warranty papers and claims

Collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues,

monitoring defective products, maintaining records of customer details, and reporting to warrantors

Prepare, submit, and track warranty repair orders and claims according to dealership and manufacturer

policies.

Submitted warranties for reimbursement

Responsible for submitting all warranty claims to GM for payment

Process, submit and balance all extended warranty claims

Enter customer information into accounting to process insurance checks for claims filed

Call insurance companies to inquire about checks being issued for claims

To help out in accounting to record money received by insurance company's once vehicles were complete

To assist in any other areas of the office that may need help

Processing warranty claims into Volkswagen portal

Processing the A/R schedule for the Service and Parts Department

6

Minor duties include light clerical work, answering phones, receiving payment form vendors, and cashier

Work closely with accounts payable clerks to ensure that invoices are coded correctly to jobs so that all expenses are easy to track

Compiled production and sales cost reports on unit and total basis for department or working unit,

calculating individual items, such as labour, material, and time costs

Greet customers with outstanding service and answer questions and/or direct appropriately.

Pay close attention to detail, accuracy and timeliness of claims to ensure the service and parts departments receive proper credit and payments due

Advise customers about vehicle needs. Work as liaison between customer and Service Department to assure

customer's vehicle is maintained and repaired to

dealership standards. Follow-up on customer

commitments to ensure excellent customer service

3. EMPLOYER : Sizwe Smart Support Services

POSITION : Call Desk / Administrator / Finance Admin DURATION OF SERVICE : July 2008 – February 2009

JOB DESCRIPTION

Respond to requests for technical assistance in person, via phone, chat or email

Diagnose and resolve technical hardware and software issues

Research questions using available information

resources

Advise user on appropriate action

Follow standard help desk procedures

Log all help desk interactions

Administer help desk software

Follow up with customers and users to ensure

complete resolution of issues

Redirect problems to correct resource

Identify and escalate situations requiring urgent attention

Track and route problems and requests and document resolutions

Prepare activity reports

Inform management of recurring problems

7

Stay current with system information, changes and updates

Help update training manuals for new and revised software and hardware

Managing office supplies stock and placing orders

Preparing regular financial and administrative reports 4. EMPLOYER : Andrew Weyers & Associates

POSITION : Admin Clerk / Jnr Bookkeeper / Debt Collecting DURATION OF SERVICE : May 2004 – November 2007

JOB DESCRIPTION

General office clerical work, customer service, basic word processing, data entry, filing and organizing and related work

Typing letters, reports, statistical and financial tables, and other documents from original or corrected copy or rough draft

Assist Bookkeeper in handling changes to accounting books and balances accounts

Entering daily financial activities into a ledger.

Reconciling bank statements.

Taking inventory.

Filing all financial documents, both manually and electronically.

Performing the functions of an accounts clerk,

debtors clerk, creditors clerk and payroll clerk

5. EMPLOYER : S.E Services (Immigration Consultants) POSITION : Receptionist

DURATION OF SERVICE : May 2003 – April 2004

JOB DESCRIPTION

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens,

forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries 8

Maintain office security by following safety

procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Arrange travel and accommodations, and prepare

vouchers

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

REFERENCE LETTER ATTACHED

COMPANY : National Asphalt (PTY) Ltd.

CONTACT NUMBER : (012-***-**** / 082-***-****



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