Delwyn Brett KOK
CURRICULUM VITAE
PERSONAL DATA
SURNAME : Kok
FIRST NAMES : Delwyn Brett
DATE OF BIRTH : 16 January 1983
IDENTITY NUMBER : 830**********
NATIONALITY : South African
MARITAL STATUS : Married
DEPENDANTS : five
CONTACT NUMBER : 068-***-****
POSTAL ADDRESS : 176 Melsetter Road
Woodlands
Pietermaritzburg
3201
RESIDENTIAL ADDRESS : as above
HIGH SCHOOL EDUCATION
INSTITUTION : Haythorne Secondary School
PERIOD : 1998 - 2000 (inclusive)
HIGHEST GRADE PASSED : Grade 12
SUBJECTS : English
Afrikaans
Mathematics
Accounting
Economics
Business Studies
LANGUAGE SKILLS
ENGLISH : Excellent Spoken, Writing and Speech
AFRIKAANS : Excellent Spoken, Writing and Speech
TERTIARTY EDUCATION
INSTITUTION : Unisa Longmarket street PMB
PERIOD : 2004 - 2005
CERTIFICATES ACHIEVED : incomplete
EMPLOYMENT HISTORY
BUSINESS ORGANISATION : Clear Clean Products
POSITION : Rep
Sales and admin
DUTIES : Handling orders and deliveries
PERIOD : 2016 - present
BUSINESS ORGANISATION : Dmj cooling
POSITION : Info Staffer (Customer Service Officer)
DUTIES : Attending to Customer Service
Control of repairs to and
from suppliers
PERIOD : January 2014 to february 2016
BUSINESS ORGANISATION : Pick n pay
POSITION : Fresh Foods Manager
DUTIES : running of all fresh departments
Scheduling of staff and managers
Daily ordering of products
Overseeing entire daily running of fresh
Departments
Dealing with customer’s complaints and
Requests
Adhering to health and safety standards
Dealing with suppliers, reps and
Merchandisers
Profit and loss, budgets and sales
PERIOD : 2008 – 2013
Standard Bank : Enquiries clerk
Issuing of statements, issuing of cards
Data capturing
2001 February – September 2001
PERSONAL ATTRIBUTES : Ability to work independently
: Ability to work unsupervised
: Can interact and work with peers
: Can interact and work with Senior
Management
: Customer service orientation
: Quick acquisition of work skills
: Commitment to high personal standards
: Loyalty to Employer
REFERENCES
Naquita Robson (DMJ Cooling Solutions) : 073-***-****
Roger Manual (Pick n Pay) : 081-***-****
Motivation
•I coordinated & developed key strategic growth imperative for Pick n Pay for several stores and departments effectively growing turnover and gp’s up to 1600% and reducing shortages from 14% down to 2,8% within a period of 3months
• Formulated structures to effectively maximize sales and reduce costs
• Promoted 6 times within the trainee scheme in a period of 3 years based on performance and achieved financial targets
• Developed a personal ordering equation based on budget & ordering system yielding max turnover with min wastage. At Pick n Pay I implement & actioned the formula that was yielding very positive results.
In my years at pick n pay I gained experience and knowledge of all departments and ran said departments efficiently and had staff happy and productive every day.
I am a highly motivated person and can complete all tasks given to me. I the years that I have worked I have always shown positive growth, personal as well as in the work place.
I can work alone or as part of a group as a peer or senior part of said group. I am a person with strong character and positive drive and feel that I would be a great asset to any company that employs me.
Thanks