Resume

Security Manager

Location:

Quezon City, Philippines

Posted:

January 13, 2021

Contact this candidate

Resume:

Warly Y. Camacho, ECE

*** ********** **. ********, ******

Contact Info:

Mobile Number: +639*********/ +639*********

Email Address: adjdxw@r.postjobfree.com

Education:

Baccalaureate Degree Education:

Pamantasan ng Lungsod ng Maynila (PLM)

Bachelor's degree - College Diploma

Bachelor of Science in Electronics and Communications Engineering

(B.S.E.C.E.)

University Scholar, G.W.A 1.86

April 2001

Baccalaureate Degree Education:

Professional Regulation Commission (PRC

Board of Electronics and Communications Engineering Professional Licensed Number - 24206

November 2001

Core Strength:

• Datacenter Infrastructure, architecture and technology

• Information security assessment

• Knowledgeable in IT Infrastructure Planning, Design, Resource Management

• Dependable on providing Server Implementation, Server Security and Project Management

• Risk Assessment and Management

• Server Disaster Recovery Management

• IT Project Management

• IT Policies and Procedures

• Vendor Management

• Very knowledgeable in supporting, configuring and troubleshooting of IBM Pseries server, IBM Xseries server, Dell server, SAN and other server devices

• Very knowledgeable in supporting and configuring Windows Server 2003, 2008, 2012, 2016 and 2019

• Very knowledgeable in supporting and configuring AIX Server version 5, 6, 7 and 8

• Very knowledgeable in supporting and configuring Redhat Enterprise Linux (RHEL) version 5, 6, 7 and 8

• Very knowledgeable in virtualization technologies such as VMware ESX and ESXi, VMware Vsphere Client ver 5.0 to 5.1, 6.0, 6.5 and Hyper-V

• Windows Servers – Active Directory, DHCP, File Server, Backup Systems, Anti Virus

• Microsoft Office 365

• Very knowledgeable in SSL Certificate Renewal (Verisign and GoDaddy)

• Advance understanding of Security and Storage technologies such as NAS and SAN

• Well knowledgeable in Blackberry Enterprise Server and Blackberry device support

• Highly skilled in IT Infrastructure technical services management

• Very competent and knowledgeable in server and networking concepts

• Capable of doing service level management, technical customer care and relation functions.

• Knowledgeable in Server Administration functions using Windows (2003, 2008,2012,2016,2019), Linux (Red Hat), AIX and VMWare

• Possesses an analytical mind and can exercise mature judgment

• Ability to work efficiently in a high pressure environment 2

• Can easily adapt to changing situations

• Able to work efficiently alone or in a team with minimal supervision.

• Able to work in a structured IT infrastructure and process management driven.

• Able to extend working hours when needed.

• Ability to maintain the highest level of IT services in every interaction with both internal and external customers.

• Have excellent verbal and written communication skills and the ability to interact professionally with peers, company leadership, managers, subject matter experts of other technologies and end users alike.

• Ability to think strategically

• Ability to communicate 360 degrees

• Ability to lead, motivate and develop people

Professional Experience:

July 25, 2011 – Present

Philippine Dealing System Holdings Corp. & Subsidiaries Enterprise Server Support Group, Technology Infrastructure Services IT Group

Makati City

Job Title: Enterprise Server Support Manager (February 1, 2013 - present) To manage the server infrastructure of PDS - planning, leading, organizing, monitoring, controlling. Duties and responsibilities:

Primary Function:

1) Server Management

• To closely monitor the performance of ALL servers and storage devices inside the Datacentres

• To provide thorough analysis and recommendation of server set-up during projects and expansion undertakings.

• To maintain harmonious relationship with 3rd party carriers to avoid any possible friction this may arise especially during project implementation. In this light, soundness of the servers may not be compromised at any cost.

• To undertake quick damage control in times of technical breakdown.

• To isolate possible causes of server failures in order to avoid complaints that may be raised by both users and customers.

2) Control and management of server services provided by 3rd party vendors

• To coordinate with suppliers and other third party carriers to ensure availability reliability and integrity of the servers.

• To monitor project installations.

• To maintain all servers and storage equipment including tape backup storage. 3) Incident / Problem management

• To carefully analyze problems at hand and determine the course of action to be applied on servers, storage (SAN and Tape library)

• To document procedures and all changes undertaken during projects. Responsible in communicating the above procedures to the relevant parties to ensure effective production implementation.

• To ensure that proper testing procedures are followed during project implementation in an environment separate from production operation.

• Incident detection and confirmation arising from either monitoring or other means, shall include timely escalation to the Managed helpdesk, and the administrator onsite services on physical 3

facilities (where necessary, to rectify the incidents. In the event that a workaround or temporary resolution has been put in place, a separate approved date/time (after office hours) shall be proposed (with root cause analysis performed and presented) and scheduled, to roll-in the permanent fix.

4) Security and Control of Servers and Storage equipment (SAN and Tape library)

• To closely monitor and provide feedbacks whether the solutions recommended were applied and that the problems were completely rectified.

• To adhere strictly to security instructions and procedures related to server support and operations.

Secondary Function:

Backup to Server Support officers and specialist (AIX, Linux and Windows) 1) Risk Management and Compliance

• Strictly comply with all policies and procedures affecting IT

• Strictly comply with Connectivity and Helpdesk services Methodology

• Escalate operational issues / problems to immediate superiors (direct or indirect reports) 2) Service Quality

• Maintain high quality customer service

• On time delivery of server related projects

• Zero intrusion incidents

• On time delivery of server support

• Comply with Technology Operations Policies and Procedures

• Continuously make recommendations on service quality improvements

• Participate in the preparation for internal and external audits

• Participate in service quality meetings and training activities

• Contribute to inter-sectional teamwork to maintain high level service quality

• Familiarize with duties and responsibilities / job description as well as of the company’s vision, mission and objectives

3) Business Continuity Plan (BCP and Disaster Recovery Plan (DRP)

• Manage the testing and planning of business continuity and disaster recovery plans as far as Server Operations are concern

4) Administrative Functions

• Participate in training activities and undergo counselling, career paths, etc. with HR

• Backup to the administrative functions of Technology Infrastructure Director

• Displays discipline in the place of work and maintain excellent interpersonal relationship with all officers and staff of PDS Group.

5) Manage the technical responsibilities of Enterprise Server Support Group Installing, commissioning, managing, tuning, patching, supporting, troubleshooting & performing system administration for AIX/Linux Systems and Windows Systems is responsible for, but not limited to, the following areas relating to the day-to-day support of the server and related to infrastructure:

• Capacity Management

• Configuration Management

• Performance Management

• Availability Management

• Patch Management, Vulnerability remediation.

• Maintenance and Monitoring

• Technical documentation

• Asset Management

• Software currency

• Adherence to Incident, Problem & Change management process

• Hardening of UNIX (AIX / LINUX) and Windows servers.

• Design, plan and implement new Domain forest for internal and external end-users in Windows Server 2012 environment.

• Server promotion to an existing domain forest for Physical Servers.

• Maintaining IT infrastructure including server hardware, VMware environment, data storage, backups, Messaging, Anti-Virus software, mobile devices, and all Microsoft technologies.

• Configure newly promoted/migrated server to its designated role (e.g. DFS, Print server, AV server, etc.)

• Perform server migrations from Windows 2003 to 2012 for Physical server and Virtual servers.

• Design, install, and configure VMware ESX, ESXi, within vSphere 5.1 and 6.0 environments with vCenter management.

• Manage ESXi Host, ESXi networking and virtual machines using vCenter Server.

• Deploy ESXi Host, vCenter Server Instance and vCenter Server Appliance.

• Migrate virtual machines to another ESXi Host/Datastore with vMotion and storage vMotion.

• Manage ESXi High Availability, Fault Tolerance and data protect thru vCenter.

• Manage access control using vCenter Single sign on.

• Apply patches using VMware update manager.

• Deploying Physical-to-Virtual (P2V), Virtual-to-Virtual for Windows 2003, 2008, 2012 as well as Linux servers in Virtual Environment.

• Customize layer 2 and layer 3 networking between VMware, networking components and storage for high availability (HA), fault tolerance (FT) and maximum performance (DRS).

• Develop, test, and maintain a disaster recovery plan for critical VMs and application data.

• Configure hardware resources for new VM or existing VM.

• Perform server asset management and server compliance.

• Accomplish change control from approver and other server administrator before starting the promotion or migration.

• Deploy and manage data recovery system for physical and virtual servers using Symantec Backup Exec 2012.

• Responsible for server’s hardware monitoring system

• Act as central point of contact for P1 escalations and management of the inbound problems

• Assist with Design, Testing and Deployment for Windows, AIX and Linux based servers.

• Server Policies creation

Job Title: AIX, Linux and Windows Administrator (July 12, 2011 – January 31 2013) Administer and manage the AIX, Linux and Windows servers and related equipment under his/her area of responsibility.

Duties and responsibilities:

Primary Function:

• Monitors the compliance of concerned parties to the unit’s policies, procedures, and service level commitments.

• Responsible for the maintenance and upkeep of all servers and related equipment

• Status monitoring of servers and its peripherals and devices

• Detection, escalation and resolution of server related problems in coordination with vendor support groups and personnel.

• Responsible for all server and related equipment operation and maintenance, performance and security administration functions to ensure that they are secured, operationally available and performing according to standards, policies and procedures

Server security management

Access controls which includes

• Password

• Group

• Device, directories and file

• Service ports availability

• Network connectivity

Auditing of security records such as logs, journals, etc. for any security breaches or any unauthorized access attempts

Monitoring of new system vulnerabilities and the sourcing, testing and implementation of corresponding patches

• Server operation and performance administration

Allocation resource to users and application systems which includes memory and disk space

Monitor and analyze server system performance and status per established benchmarks

Automation of daily tasks of the Data Center Operations Group

Server maintenance

Install and configure operating system and other system software

Install and configure server, peripherals and devices

Upgrade and configure operating system and other system software

Upgrade and configure server, peripherals and devices

Ensure that all maintenance agreements are updated

Backup and recovery

Prepares procedures on backup and recovery of servers

Prepare and test backup scripts/programs for day to day execution of Data Center management personnel

Prepare and test recovery scripts/programs

Performs periodic quality assurance checking of backup media

Performs recovery of backed up data

• Responsible for establishing a secure and efficient server-to-server and server-to-client system link

• Responsible for the inventory and record-keeping of related documents of server hardware and software

• Hardware and software acquisition

• Hardware and software upgrade

• Hardware relocation

• Responsible for the monitoring, evaluation, testing and implementation of new technologies and techniques within the area of specialization.

• Prepares statistical and management reports concerning the unit’s operations.

• Assists the unit head in

• Formulation of policies and procedures concerning the daily operations of the unit

• Formulation, testing and implementation of disaster recovery plans and procedures

• Formulation of application and server system backup and recovery plans and procedures

• Resource requirement definition and capacity planning for all server requirements of PDS 6

• Server security management functions such as operating systems hardening, etc.

• Procurement of resources needed for the daily operations of the unit.

• Problem escalation and resolution

• Monitoring of alarms and status of environments (power loading, temperature and humidity levels, fire suppression agent levels and pressures)

• Vendor/supplier coordination on repairs and maintenance of equipment and facilities May 4, 2009 – July 22, 2011

CSC-DPO ( Bank of the Philippine Island)

ISG/DPO/TSD/Server Administration Section

Job Title: ADMINISTRATOR, SERVER (AIX)

This position is primarily responsible in performing administrative task for all ISG manage servers

(UNIX based)

Duties and responsibilities:

Primary Function:

• Installs, configures, customizes, maintains and troubleshoots server hardware, operating system and system software such as application servers (WebSphere Application Server), HTTP server and J2EE containers.

• Installs, configures, customizes, maintains and troubleshoots server utilities and support infrastructures (i.e. centralized backup and restore, anti-virus, patch management, centralized monitoring).

• Evaluates, plans and designs server infrastructure.

• Manages, maintains and use the server program change control for versioning and deployment of server programs.

• Implements system and application parameter changes.

• Reviews system application logs for troubleshooting and customization.

• Processes copy request for data, reports and programs.

• Perform other task that may be assigned from time to time. Bank of the Philippine Islands BPI Operations Management Corporation ATM Monitoring and Dispatch; July 20, 2004-April 30, 2009 (ATM Specialist)

• ATM Monitoring Department’s operation is done 24 hours a day, 7 days a week. The main objective of the unit is to achieve at least 95% ATM availability. Basic Function:

• Monitors bank's 1566 Automated Teller Machines nationwide

• Identifies and isolates ATM problems for referral to the proper responding unit ( ATM beeper team, ATM Service provider (NCR, Siemens), BPI Branches, Security Agencies, Telecoms, BPI Call Center. Cardbanking)

• Sends prompt and accurate dispatches to the appropriate responding unit.

• Monitors compliance of the responding unit/s within the prescribed time of resolution.

• Reports and logs exceptional/major ATM problems for investigation by the proper unit.

• Addresses internal client's concerns ( ATM beeper team, ATM Service provider, BPI Branches, Security Agencies, Telecoms, BPI Call Center. Cardbanking)

• Assist branch officers on ATM troubleshooting and other related problem.

• Assesses ATM performance and provides recommendations on how to improve availability

• Creates Escalation Report (ATM Availability, Prolonged Pending Calls, Intermittent ATM's)

• Generates daily cash positions of all the bank’s ATM, and sends those extracted data to respective Cash Centers for cash-management purposes.

• Generating reports on incidents including branch-alarms, ATM and branches vandalisms and other cases which concern security of bank premises. 7

• Providing needed assistance and supports, especially to BPI contractors, on major activities such as ATM deployment and installation, ATM pullouts, ATM hardware and software upgrades, line conversions and upgrades, CCTV installations and others. Projects Handled:

• Migration from P5 Server to Power 6 Server (Unix/AIX) ( July 2009 – April 2010)

• Involves in planning, designing and implementation.(BPI) Creation of new LPAR servers on diff. BPI applications (July 2009 – July 2011)

• AIX P7 server set up (July 2010 – July 2011)

• Xstream_v3Trading System Upgrade/Migration (October 2011 – January 2013)

• AIX Server Migration (October 2012 – December 2012)

• Clearing System Upgrade/Migration (March 2013 – July 2013)

• RMB System (July 2013 – December 2013)

• Data Centre Restructure – Production Site PDS (May 2013 – February 2014)

• Server NIC teaming/bonding (May 2013 – February 2014)

• SAP Upgrade – (November 2013 – February 2014)

• Symantec Anti-Virus Deployment (January 2014 – February 2014)

• VM Laboratory Project (March 2014 – October 2014)

• PDS Connect – New PDS Market Place (July 2014 – September 2014)

• VMWARE Infrastructure Implementation – Virtualization Project (September 2014 – May 2015)

• New Active Directory Forest set up and migration (2014)

• Physical to Virtual Migration (January 2015 – January 2016)

• Enterprise Monitoring System (2015)

• Symantec Backup Exec (March 2015 – July 2015)

• Data Center Restructuring – DR Site PDS (October 2015 – April 2016)

• PDS Simulator Environment (March 2016 – January 2017)

• PDS Disaster Recovery (February 2016 – Present)

• Server Relocation Project (2019 – present)

• Server Refresh project (2019 - present

• Data Center transfer to Co-Location (July 2019)

• New PDS Clear System (2019)

• API System (2019)

• PDS VPN Work From Home System (March – May 2020)

• Migration to Microsoft 365 (October – December 2020)

• Migration to Active Directory 2019 (October 2020 – January 2020) Awards / Achievements:

• WOW Employee of the Month, BOMC Production II, June 2008 (BPI)

• Perfect Attendance – 2005, 2006, 2007 and 2008 (BPI)

• Perfect Attendance/No Sick Leave – 2013, 2014, 2015, 2016, 2017, 2018, 2019 2020 (PDS) Seminars / Trainings:

1. Course: Communicate with Impact : October 22 – 23, 2015 Ateneo Center for Continuing Education