Resume

Sign in

Technical Support

Location:
Shimla, Himachal Pradesh, India
Posted:
January 12, 2021

Contact this candidate

Resume:

Manoj Kumar

Mobile No: +91-821*******

E-mail ID: adjds4@r.postjobfree.com

OBJECTIVE

A position in an information system where I can best contribute my best to the

Organization’s goals and objectives with my experience and knowledge.

WORK EXPERIENCE

Experience of 6 years in Technical Support

6 Months of experience in PC INFO SOLUTION as a Technical Representative

1Years of experience in United Net Solutions as a Technical Head

2 Years of experience in Caddle Business Solutions as a Senior technician

1 Year and 6 months of experience in Sai Tech And Infrastructure Pvt. Ltd. As a Technical head

• Proficient in handling escalated calls and providing level 1 Technical Support to end-users.

• E-Mail Client Configuration & Support (Microsoft Outlook and Outlook express) Windows 7, Vista, Windows 8 & 8.1 Windows 10 and XP professional Client Operating Systems.

• Experience with Windows XP / VISTA / Windows 7 / Windows 8, 8.1 and Windows 10.

• Experience with MS Office Packaged and Mail Clients.

• Experience in installation of Windows, configuration, Technical troubleshooting.

• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.

Current Employer:

GOMTECH LLC (NEW DELHI)

Senior Technical Officer

TECHNICAL SKILLS

• Operating Systems : Windows- XP, Vista, 7, 8 and Windows 10

• Resolving the issues over the telephone and by email.

• Providing support for Windows and Macintosh.

EDUCATIONAL DETAILS

• BSC.IT from NIIT MANDI (KUVEMPU) (HP)

• GNIIT (3 YEARS OF DIPLOMA IN COMPUTER SCIENCE ) from NIIT DHARAMSHALA (HP)

• 12TH HPBOSE DHARAMSHALA (HP)

• 10TH HPBOSE DHARAMSHALA (HP)

PERSONAL DETAILS

Father’s Name: Sh. Ashok Kumar

Date of Birth: 25th March 1989

Gender: Male

Marital Status: Married

Language: English, Hindi

Declaration:

I hereby declare the information furnished above is true to the best of my knowledge.

(Manoj Kumar)

2



Contact this candidate