MICHAEL A. JACOBSON

*** ***** ****

HAMPTON, CT *6247-1520

860-***-****

adjdnl@r.postjobfree.com

CAREER OBJECTIVE

To obtain a challenging, long term position with advancement potential where I can make a difference PROFESSIONAL EXPERIENCE

Over 20 years successful experience in varied trade environments including cashiering, management, working unsupervised and customer service

Effective manager with proven ability to train, motivate and direct staff

Consistent performance of highest quality and creativity within budget

Strong interpersonal skills: diplomatic and effective with staff and customer relations

Possess high level organizational abilities resulting in effective and efficient time management

Resourceful multitasker

Passionate self-starter

Jack-of-all-trades with a “Can-do” attitude

EXPERIENCE

Examiner Specialist State of CT – Dept. of Motor Vehicles, Wethersfield, CT 2004- Present

• Provide service for customers while processing transactions involving driver licensing and vehicle registrations

• Coordinating with dealers & titling companies to process registrations by mail

• Examine applications presented by customers for completeness and accuracy

• Examining identity documents presented by customers to establish validity of documents for the purpose of issuance of identification cards or driver licenses

• Examine applications and documents to determine compliance with current State statutes, public acts and Department policies

• Examine supporting documents for vehicle registration (i.e. titles, registration, bill of sale, probate orders, insurance documentation) to establish ownership and compliance with current State statutes, public acts and Department policies for the purpose of issuance of vehicle registration and title

• Explain State statutes and Department policies for the public in terms that are relevant to their needs

• Coordinate with coworkers, supervisors, managers, inspectors and other departments to ensure that all procedures are followed for issuance of identification cards, driver licenses or vehicle registrations

• Crafting creative solutions to customer situations to limit time to process their transactions

• Assist in the filing and storage of records; both daily and archival

• General cashiering duties including, but not limited to, cash handling and reconciliation

• Operate camera, computers and other office equipment

• Filling in as a “working supervisor” in times of need performing duties including, but not limited to, opening and closing of the building, supervising employees, ensuring daily reconciliation of monies, securing the building at the end of the shift

• Developing training procedures and materials for training staff and ensuring for continuity with updates to our procedure manual

• Complied & authored the approved manual for the authorized marine dealers which the department regulates

• Testifying as a representative for the Department in a criminal trial

• Serving as a resource for DMV branch personnel

MICHAEL A. JACOBSON

857 BROOK ROAD

HAMPTON, CT 06247-1520

860-***-****

adjdnl@r.postjobfree.com

Chef / Manager Coyote Blue, Inc, Middletown, CT 1999-2004

• Managed a kitchen support staff of 20; hired and trained new employees, delegated assignments, audited their performance and terminated employees when necessary

• Monitored and maintained inventory levels; ordered kitchen supplies and equipment as needed; ensured that inventory levels were sufficient to accommodate a constantly changing menu

• Directed the sanitation of kitchen and equipment to ensure meeting company and government health code standards

• Provided daily record keeping, cash reconciliation and deposits First Cook Foxwoods Resort & Casino, Mashantucket, CT 1995-1999

• Prepared meals; opened and closed assigned station at restaurant; cashiered; filled in during staff shortages

• Responsible for pantry, sauté, prep, fryolator, grill and fresh pasta stations

• Maintained and monitored inventory, daily rotation and quality control within assigned station

• Assisted with sanitation of kitchen and equipment

• Customer service

Cook Bertucci’s, Glastonbury, CT 1994-1995

• Cooked, prepped; opened and closed restaurant; cleaned and sanitized the restaurant

• Worked a wood fired brick oven; filled in during staff shortages Cook / Shift Supervisor Papa Gino’s, Norwich, CT 1992-1994

• Managed a kitchen support staff of 5-6 each shift; trained and assigned employees

• Responsible for bank deposits, reports, weekly filling and weekly payroll

• Oversaw food and paper cost inventories

EDUCATION

Three Rivers Community Technical College, Norwich, CT, AS Food Service Management Eastern Gateway Community College, Steubenville, OH, AAB Business Management Central State University, Wilberforce, OH, BS Business Management (attending; expected graduation 2022)

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