Marcia Frimpong, MPH

Strategy & Operations – Cross Business Operations

adjdir@r.postjobfree.com

862-***-****

Marcia is a Consultant with a passion for bringing solutions to complex problems in a manner that is responsive to the needs of the client. She brings strong analytical, project management, strategy planning, and interpersonal skills to her work. While at Deloitte, Marcia has exercised skills in change management, stakeholder engagement, training and workshop facilitation, interview and focus group research, and learning and development to serve her clients and colleagues at the Centers for Disease Control and Prevention and Soronko Academy, a nonprofit in Ghana.

DELOITTE EXPERIENCE

Centers for Disease Control and Prevention, National Center for Immunization & Respiratory Disease

10/20 - present

Role: Marcia supported the National Center for Immunization & Respiratory Disease (NCIRD) on a high visibility project managing jurisdictions across the United States on a project associated with Operation Warp Speed. Specifically, Marcia:

-Manages four jurisdictions across geographic regions on strategic preparation for a COVID19 vaccine

-Develop a bilateral communications plan with jurisdictions to maintain visibility into preparation activities in a fast changing, ambiguous project environment

-Manage relationships with complex and highly visible senior clients through a sensitive project deployment

-Work across internal teams to develop solutions for client’s needs

-Communicate across leadership internally updating them on jurisdiction progress, risks and mitigation strategies

Centers for Disease Control and Prevention, National Center for Chronic Disease Prevention and Health Promotion

9/20 – 10/20

Role: Marcia supported the National Center for Chronic Disease Prevention and Health Promotion (NCCDPHP) on a health equity project initiative focused the Center’s award funding process, one of five areas of focus. Specifically, Marcia:

-Executed a rapid assessment of the current state of the funding process within NCCDPHP

-Co-facilitated weekly workgroup sessions to understand existing process and identify areas for improvement

-Developed assessment strategy rooted in evidence-based research and best practices in health equity

-Translated complex technical issues by serving as the go between for client team and internal team

-Worked on team to develop recommendations to be implemented over the short, medium and longer term to drive NCCDPHP’s mission

Soronko Academy

6/20 – 8/20

Role: Marcia served Soronko by owning key client relationships from facilitating weekly check-ins to leading workshops. Within these roles, Marcia worked with her team to develop a long-term strategy to address Soronko’s rapid growth and desire to scale. Specifically, Marcia:

-Owned relationship with CEO facilitating communications through email and weekly calls to understand business operations and evolving situations

-Articulated client’s vision for organization to client and internal Deloitte team

-Drove and lead interviews with executive stakeholders across the organization and synthesized outputs to identify insights of Soronko’s growth to date

-Developed a comprehensive current state assessment to identify areas of challenge and identify avenues of growth resulting in recommendations

- Facilitated a strategy session with stakeholders to identify and prioritize growth channels and used output to inform final deliverables to include a partnership framework model, governance and succession plan, etc.

-Owned development of long-term strategic plan including recommendations on implementation

Centers for Disease Control and Prevention, Office of Financial Resources

1/20-9/20

Role: Marcia served the Office of Financial Resources leading the project management worklane. Marcia managed two analysts in her role supporting their development and client deliverable execution. Specifically, Marcia:

-Led PMO worklane for project, driving weekly status report development along with weekly priority/action items for client, monitoring project activities and facilitating weekly client check-ins

-Developed content for monthly Policy and Processes Workgroup (PPWG) meeting

-Developed monthly project report to inform contracting officer of Deloitte’s work to date

-Created content for PPWG Intranet page to serve as a resource for current members and to act as an onboarding guide for new members

-Created external communications through various modalities to inform CDC staff of business process changes, trainings and any other relevant information

-Led change request workstream developing the process as well as change management approach for implementation

Centers for Disease Control and Prevention, Office of Noncommunicable Diseases, Injury and Environmental Health (ONDIEH), National Center for Injury Prevention and Control

10/19-1/20

-Supported the development of a stakeholder interview guide and synthesized survey findings to inform current state assessment

-Conducted interviews with program staff and synthesized findings to inform a current state assessment

-Developed summary deck of survey findings along with recommendations

-Supported project and meeting management to align internally on client deliverables and dates

-Developed Master Project Plan for nationwide program to inform and guide program activities

-Planned and developed materials for program “hotwash” to assess challenges in prior grants management implementation and recommend best practice

-Supported the facilitation of focus group discussions with Center’s workforce

-Analyzed survey and focus group data to inform Center leadership on program participants perceptions of the Center and its development trainings

-Developed summary deck of survey and focus groups findings along with recommendations to Center Leadership

Centers for Disease Control and Prevention, Center for Global Health

6/18-8/18

-Designed change management activities to inform and gain staff buy in for ongoing staffing and organizational changes

-Developed SOP for Global Health Security SharePoint to support client in maintaining the SharePoint after project close

-Supported strategic mapping for CDC to provide continued support abroad

PROFESSIONAL EXPERIENCE

United Methodist Church General Board of Global Ministries (GBGM), Global Health, Graduate Intern

1/18 - 5/18

Role: Marcia assessed the effectiveness and sustainability of a multi-country revolving drug fund.

-Conducted interviews with in-country revolving fund managers (3) to better understand the management of the revolving drug fund and inform a SWOT analysis of the program

-Reviewed and analyzed financial reports to determine the effectiveness of the program and provide recommendations to Director on next steps

-Developed summary document and provided recommendations to improve the revolving drug fund program to director of Global Health programming

-Created a survey used by the global health team to evaluate various workstreams

-Conducted desk research comparative analysis of faith-based organizations in the Global Health space and their collective impact

Teach for America-San Antonio, Teacher and Campus Lead

5/15-8/17

Role: Marcia served as a 7th and 8th grade science teacher her first year and a campus department lead her second year. In addition to teaching, she supported numerous after school activities either as an advisor or coach. In her second year, she developed an SAT support/prep program for sophomores on at the feeder high school.

-Developed instructional materials for over ~400 students over a two-year period

-Coordinated and facilitated targeted instructional delivery for students with varying learning needs and style

-Provided differentiated instruction in order to achieve learning targets for students with disabilities

-Collected and analyzed student learning data by standards in order to develop targeted instruction

-Facilitated weekly classroom surveys and monthly classroom discussions with students to build a culture of openness and dialogue and assess my approach as a teacher

-Collaborated with other teachers, school administration, parents and other stakeholders to improve student academic performance

-Led grade level science team in implementation of new instructional practices

-Collaborated with grade level team to determine indicators for student achievement and growth

Operation ASHA, Program Officer Intern

5/14-8/14

Role: Marcia served as a summer intern at Operation ASHA’s (OpASHA) Delhi, India office program associate. In this role she was responsible for understanding OpASHA’s operating model and identifying potential regions for expansion and partners.

-Researched and identified countries for OpASHA’s potential expansion

-Reviewed internal OpASHA programming to identify areas of streamlining and/or replication

-Developed repository of potential partners for CFO

PROFESSIONAL SKILLS

Languages

Data Packages

English: Native

MS Office Suite (Project Experience)

Twi: Native

SAS (Academic Experience)

SharePoint (Project Experience)

Tableau (Training Only)

Jira (Project Experience)

EDUCATION

Emory University

MPH in Global Health, 2019

Wellesley College

BA in Neuroscience, 2015

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