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Retail Sales Associate/Manager

Location:
Dallas, TX
Posted:
January 12, 2021

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Resume:

ARCHANA SHETH

Dallas, TX *****

adjdi5@r.postjobfree.com

214-***-****

Reliable retail associate with over a decade of retail experience seeking new opportunity.

Work Experience

Dog Walker/Pet Sitter

Self Employed - Dallas, TX

April 2014 to Present

•Visit client's home to feed and walk pets during scheduled times.

•Maintain dogs' safety during walks

Provide additional services, such as administer medication and dog bathing

•Manage client list and individual rates.

•Maintain daily schedule and make changes as needed.

Sales Audit Analyst - Merchandise Accounting, Internal Reporting, and Sales Audit

Neiman Marcus - Dallas, TX

September 2009 to February 2014

•Balance third party sales and settlements for all companies.

•Manage accounting for private label credit card receivables by performing weekly analysis between GL and Access database, preparing month-end close entries for private label credit card and uploading to Oracle GL through ADI, preparing monthly reconciliation of receivable account, and researching variances.

•Monitor sales transactions of all full line, clearance, and gallery stores in the Audit Works sales audit system, issue daily flash sales reports, verify sales interface reports, and reconcile third party charge settlements.

•Prepare weekly sales summary and distribute to company executives and Board of Directors.

•Assist store auditors in correcting transaction errors.

•Correct sales audit interface into the general ledger.

•Process Precious Jewelry Sales.

•Key credit and sales tax refund transactions into sales audit system.

•Participate in month end close process by preparing journal entries and reconciling general ledger accounts.

Senior Sales Audit Clerk

Coldwater Creek

2006 to 2009

•Upheld SOX Compliance requirements. Reviewed reporting for specific transactional data from point- of-sale business transactions.

•Validated accurate data capture from point-of-sale to SAP and subsystems within a predetermined time frame.

•Assisted in identifying points of failure in data capture. Partnered with Sales Audit Supervisor and IT group for recovery of failed data capture.

•Resolved point-of-sale keying errors and rejected transactions.

•Guided stores in researching and correcting point-of-sale errors.

•Worked in coordination with Cash Management and Field Operations to document problems and communicate corrective actions.

•Researched and responded to store questions about sales and inventory transactions.

•Performed daily Over/Short Audit and Coupon Audit for 400 Premium, Spa, & Outlet stores.

•Performed daily audit and modifications for Sales and Return rejected transactions.

•Prepared necessary Journal Entries to correct store petty cash errors.

•Acted as Change Impact Agent for Sales Audit group.

Store Assistant Manager - Retail

Coldwater Creek

2003 to 2006

•Supervised and guided staff in apparel/accessory sales, register functions, processing store to store transfers and DC shipments; prepared weekly schedules and maintained payroll percentages and monthly sales goals.

•Acted as Interim Store Manager for Sevierville, TN store until a store manager was hired.

•Conducted daily opening/closing procedures, managed daily emails and store paperwork, prepared bank deposits, managed inventory, emailed weekly stock adjustments to home office, verified month-end reports/paperwork, checked in transfers, maintained visual displays, and audited daily media.

•Handled customer returns and complaints, completed women's apparel and accessory sales, and promoted the Coldwater Creek brand and the Coldwater Creek Visa.

•Trained new and existing employees in register functions and customer service training. Coached employees on improvement of secret shop scores. Conducted annual performance evaluations.

•Assisted with two store openings, POS trainer for one opening, assisted stores as management relief, recruited and helped train new store manager for Sevierville, TN location.

Store Assistant Manager - Retail

Summit Stationers/Carlton Cards - Knoxville, TN

2001 to 2003

•Trained new hires on product sales, register and stock processing, managed sales staff, prepared weekly schedules, and consistently maintained payroll numbers and monthly sales projections.

•Conducted daily opening/closing procedures, managed register messages and store paperwork, prepared bank deposits, managed inventory control, checked in and out intra-store transfers, conducted product resets, and audited daily media.

•Handled customer returns and complaints, and completed greeting card and collectible sales.

Store Assistant Manager - Retail

American Eagle Outfitters - Knoxville, TN

1999 to 2003

•Trained new hires on product sales, register, stock processing.

•Managed sales staff of 15 to 25, prepared weekly schedules, interviewed and hired sales candidates, and consistently maintained payroll numbers and monthly sales projections.

•Conducted daily opening/closing procedures, managed regular email and store paperwork, prepared bank deposits, managed inventory control, checked in and out intra-store transfers, initiated and conducted in-floor moves, and audited daily media.

•Handled customer returns, promoted American Eagle Outfitters Clear Card, and completed men's and women's apparel and accessory sales.

•Assisted management with floor moves, processed shipment for sales floor, and maintained visual displays.

Store Manager - Retail

J. Riggings - Knoxville, TN

1998 to 1999

•Trained new hires on product sales, register, and stock processing.

•Managed sales staff of 5 to 10, prepared weekly schedules, interviewed and hired sales candidates, and consistently maintained payroll numbers and monthly sales projections.

•Conducted daily opening/closing procedures, managed regular email and store paperwork, prepared bank deposits, managed inventory control, checked in and out intra-store transfers, initiated and conducted floor moves, and audited daily media.

•Handled customer returns and complaints and completed apparel and accessory sales.

Education

Bachelor's in Accounting

University of Maryland University College - Maryland

2006 to 2010

BA in Spanish

University of Tennessee

1993 to 1998



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