Antwand J. Wardrick

**** ***** ***** ***** **********, VA 22191 Phone: 202-***-**** Email: adjdht@r.postjobfree.com WORK EXPERIENCE

Goodwin House of Alexandria, Alexandria, VA December 2018 – Present Retail Manager

• Manage the utility and dining staff to ensure flow and food quality for the dining room, bistro and lounge

• Conduct daily in-service meetings with all dining staff

• Manage the Kronos/Workforce Central timekeeper for all employees

• Assist catering manager with food orders and server staff for catering events

• Resolve all resident and guest complaints

• Maintain inventory of all food equipment, cutlery and all store retail merchandise

• Balance, finalize and submit monthly department billing

• Organize, operate and manage the Retail Food Market on property

• Analyze, assess, update the Point of Sales (POS) system for the entire dining department monthly Chili’s Bar & Grill, Springfield, VA July 2014 - December 2018 Assistant Restaurant Manager

• Responsible for assisting in the successful operation and customer service of the restaurant

• Ensures customer service and satisfaction with cost effective

• Assist in the responsibility of quality improvement, maintaining customers meal serving standards

• Enforce the sanitation and health standards of the entire restaurant

• Manage staff through out shift to maintain a clean and well-presented restaurant

• Interacts with guests and resolve issues

• Uphold proper cash handling standards and procedures

• Execute all restaurant operations; food & beverage preparation, vendor invoices, comps/voids and inventory

• Interview, hire and complete performance reviews for employees

• Oversee training and generates performance reviews for all non-management staff

• Assist with Manager in Training (MIT) modules, coaching and hands on training

• Ensure employees are in compliance with concept guidelines and the Chili’s branding standards. Aramark – American University, Washington, DC October 2013 – July 2014 Assistant Food Retail Director

• Managed the overall operation of six retail food businesses with a 3.4 million budget contract

• Reviewed unit forecasting and accounting.

• Ensured that requirements for appropriate sanitation and food safety levels in respective areas are met.

• Coordinated and supervise unit personnel regarding production, merchandising, quality, and cost control as well as labor scheduling, staffing, and employee training.

• Interviewed staff and completed performance reviews

• Conducted inventories; maintained records to comply with ARAMARK standards.

• Communicated with vendors and key service users within client organization. Food Retail Supervisor September 2013 – October 2013

• Ensured the locations open and/or close successfully on a daily basis

• Managed cashiers and enforced full compliance of the Cash Handling Policy

• Ensured daily temperature logs were maintained

• Supervised staff in set-up and break-down of stations and ensure proper line coverage

• Inspected each station equipment and supplies necessary to complete duties and responsibilities

• Maintained and ensured a safe, sanitary work environment, which conforms to all standards and regulations United States Army, Ft. Myers, Henderson Hall, Arlington, VA July 2013 – September 2013 Assistant Food Manager

• Reviewed and approved menus

• Recruited and hired employees

• Initiated facility and personnel inspections and forward reports of deficiencies to the Division Manager

• Performed inventories on all food, supplies and equipment

• Inspected food preparation and production daily

Goodwin House of Alexandria, Alexandria, VA April 2011 – July 2013 Dining Room Supervisor

• Supervised the utility and dining staff to ensure flow and food quality for the dining room and cafe

• Conducted daily in-service meetings with dining staff

• Assisted catering manager with food orders and server staff for catering events

• Maintained inventory of all food equipment, utensils and food

• Organized and managed the residents with dietary needs and restrictions

• Analyzed and assessed food presentation and critique of taste and smell of food Marymount University, Arlington, VA August 2006 – August 2011 Director of University Basketball Operations, 05/09 – 08/11

• Provided direct support for the day-to-day operations (Ex. travel plans and team logistics for the basketball program.

• Recruited over 100 high school players interested in playing college basketball at the Division 3 level

• Served as an academic partner to the academic resources, professors, parents, and academic advisors

• Assisted in marketing and seeking sponsorship of basketball team or team events

• Planned and implemented practice plays, individual skills, strategy, player/team motivation

• Strengthen the working relationship with administrators, coaches in the department and other community officials.

University Men’s Basketball Assistant Coach, 08/06 – 5/09

• Analyzed statistical game time data (offensive plays, shot selection, field goal percentage, personal fouls, and defensive strategy)

• Presented and explicated data to extrapolate areas of opportunity during one-on-one counsels, daily practices, and overall team meetings.

• Scheduled team and family dinners, parent/family travel to road games accommodations that included lodging, transportation, and food.

• Organized athletic apparel/equipment and managed team inventory. Sodexo Group, USA – Marymount University, Arlington, VA October 2008 – October 2010 Dining Supervisor

• Maintained high standards of sanitation in the cafeteria and café

• Supervised a staff of over 20 employees

• Improved compliance with internal policies of the company and state health department

• Counted and reconciled all cash and credit sales detail daily

• Purchased all food, drinks, and equipment for the cafeteria and café

• Administered inventory along with monitoring food cost The National Zoo, Washington, DC October 2005 – June 2008 Supervisor, Guest/Community Services

• Approved lunch breaks for help desk and parking attendants for the guest services department.

• Transported five animals to local research centers on special assignment.

• Drove VIP Staff executives to designated special events, private parties, and worldwide wildlife federation ceremonies.

Vault Room Supervisor, Friends of The National Zoo Business Office

• Managed the daily issuing and reconciling of all cash sales for the entire park averaging 170,000 dollars

• Installed and repaired manual credit card machines throughout the entire park located at all retail, parking, and membership kiosks.

• Maintained collaborative working relationships with 10 staff members and 6 department leaders. EDUCATION

Marymount University Arlington, VA 5/03 – 5/05

Major: Communications Minor: Business Management --- Completed 57 Credit Hours Green Mountain College Poultney, VT 9/02 – 5/03

Major: Business --- Completed 28 Credit Hours

Bell Multicultural High School Washington, DC 9/99 – 6/02 High School Diploma

CERTIFICATION

ServSafe - 9/2019 Northern Virginia Licensed Food Manager - 1/2014 COMPUTER SKILLS

Windows PC Mac MS Office: Word, PowerPoint, Excel, Outlook, Publisher MS Software: Access, Adobe CS VOLUNTEER

Special Olympics, Literacy Project, Service Learning Conference, DC Central Kitchen LANGUAGES

Spanish, English

Contact this candidate